Analyzing 10,340,38210.3M ReviewsFor 29,25929.3K Experts

Experts Reviews · Company report
Terminix logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%52+28.4Reliability 24%34+8.2Value 14%58+8.2Replies to reviews 7%100+7.1Craft & service penalty60−4Momentum penalty42−5.8Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE

Terminix

Lake Charles, LA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #384Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.5★ from 388 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Terminix is better than 52% of wildlife removal services.C
52
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Terminix is better than 34% of wildlife removal services.D
34
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Terminix is better than 60% of wildlife removal services.B
60
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Terminix is better than 58% of wildlife removal services.C
58
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Terminix is better than 42% of wildlife removal services.C
42
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Terminix is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Terminix for 8 kinds of job.

Terminix for mosquito extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$116
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Mosquito extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#167 / 185
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Mosquito extermination”

Jana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jason , has always been very polite and takes good care of our home and my big puppy 😁 We are very pleased with service we receive with Jason and Terminix.

Reasonable priceGeneral pest inspectionMosquito extermination
Bryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I want to take a moment to recognize the outstanding service we received from our Terminix technician, Jason Rentz. From start to finish, he was professional, knowledgeable, and genuinely took the time to explain everything clearly so we could understand our situation and options. Jason went above and beyond to…

Paid $60–80Great priceRodent exterminationMosquito extermination
Chardonnay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I’ve had David Sanders as my Terminix technician for nearly a year, and I’ve been very happy with his service. Terminix has sent other technicians at times, but David consistently stands out. His communication is excellent, and he’s always professional, reliable, and knowledgeable. I would hate to lose him and truly…

Paid $200+General pest inspectionMosquito exterminationBug & insect extermination
CarlosLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Terminix has done a great job for the last 5 yrs. I use their home and mosquito plans. I also have termite certificate and get inspected every year.

Termite exterminationMosquito exterminationBug & insect extermination+ Responsiveness+ Quality+ Value
ShellyLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Technician is very personable. My dogs are not fans of strangers at all, they have liked our technician since day one! Dogs are the best judges of character!

Mosquito exterminationGeneral pest inspection+ Punctuality+ Professionalism+ Value
Mehgan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great pest control

Ant exterminationBed bug exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Aimee8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Not sureMosquito extermination
AlexanderEdited 2 years ago★★★★★

Rating only, no written review.

Termite inspectionTermite exterminationMosquito extermination
Bridget2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Professionalism
Judith3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationHornet & wasp extermination+ Quality+ Professionalism
HayLeigh4 years ago★★★★★

Rating only, no written review.

Mosquito exterminationTermite inspection+ Professionalism
Kimberly5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Professionalism

Price

$89-17% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 43%Overpriced 17%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection40$63–$128
Termite inspection38$86–$371
Home inspection27$71–$173
Rodent extermination27$79–$323
Termite extermination26$214–$426
Cockroach extermination25$81–$199
Ant extermination24$79–$246
Spider extermination21$61–$136

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