Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%52+28.4Reliability 24%34+8.2Value 14%58+8.2Replies to reviews 7%100+7.1Craft & service penalty60−4Momentum penalty42−5.8Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORETerminix
Lake Charles, LA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #384Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.5★ from 388 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Terminix is better than 52% of wildlife removal services.C
52
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Terminix is better than 34% of wildlife removal services.D
34
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Terminix is better than 60% of wildlife removal services.B
60
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Terminix is better than 58% of wildlife removal services.C
58
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Terminix is better than 42% of wildlife removal services.C
42
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Terminix is better than 100% of wildlife removal services.A
100
Reviews for your job
Customers hired Terminix for 8 kinds of job.
Terminix for termite inspection
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.71
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 59/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#156 / 165
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%
All 38 Google reviews tagged “Termite inspection”
Cindy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Terminix does an excellent job.
Great priceTermite inspectionAnt extermination
Patti3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Great job, explained what he was going to do.
Paid $40–60Reasonable priceTermite inspection+ Quality
Brandy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
My technician, David, was very nice & was also super informative. He took his time explaining everything I needed to know about my service.
Paid $200+Not sureHome inspectionHornet & wasp exterminationRodent extermination
CarlLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★
Effective product! Professional & courteous service techs.
Paid $40–60OverpricedTermite inspection
Brady2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
The service was quick and excellent. Chad was professional and very informative. 10 out of 10 would recommend Chad to friends and family.
Great priceTermite inspection
April5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I just had an inspection with Chad. He was very thorough and concise about what I need and what I don’ need. He didn’t sugarcoat anything so I appreciate his honesty! I look forward to working with him so I can get this issue resolved thank you so much!
Reasonable priceTermite inspection
Susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Our service technician is professional and courteous. We feel very comfortable with him coming into our home.
Home inspectionTermite inspectionTermite extermination
Jordan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Overall great company!! Also, Chad did an outstanding job! Very thorough and neat work! 2 thumbs up and 5-star service!
Termite inspectionGeneral pest inspection
Samantha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Excellent, amazing service! Every person from Chad the Manager to Savannah the technician was just superb; so professional; so knowledgable. I had a problem and they all went out of their way to make sure me and my family's home was taken care of. I am very grateful and will not use another pest control service;…
Rodent exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Hector8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Annual inspection
Termite inspection+ Responsiveness+ Punctuality+ Professionalism
Kyle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
We always get consistent, good service.
Termite inspectionTermite extermination+ Responsiveness+ Quality+ Professionalism
vb409_22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Quality service from start to finish
Termite inspection+ Responsiveness+ Punctuality+ Quality
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Prompt, professional, did a really nice job.
Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Professionalism
JerryLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★
been under contract since 2017 and they came 2 times a year for 3 years then they came once a year the nothing for a year. Then they sent a renewal and we renewed (should not have since they had not came in over a year) but we renewed the contract and waited 3 months and still no one showed or called.
Termite inspection− Responsiveness
M.Local Guide · 197 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★
They never show up after signing a contract bye!!!
General pest inspectionTermite inspection− Responsiveness− Punctuality
Bridget4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Employee Daniel is an experienced technician, friendly, knowledgeable and helpful
Home inspectionTermite inspectionTermite extermination
Christine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
I was very pleased with their service.
Termite inspection+ Responsiveness+ Punctuality+ Professionalism
ReginaldLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
Great company easy to deal with and the techs are very nice and professional......
General pest inspectionTermite inspectionTermite extermination
WDWcajun3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
When never have any issues. John has been our guy for several years now & he has always been great.
Cockroach exterminationGeneral pest inspectionSpider extermination+ Professionalism
CherylLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Rating only, no written review.
Termite inspection+ Responsiveness+ Punctuality+ Quality
Judy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Rating only, no written review.
Great priceHome inspectionRodent exterminationTermite inspection
Melvin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Rating only, no written review.
Paid $200+Reasonable priceTermite inspection
Lakeisha7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Rating only, no written review.
Paid $20–40Reasonable priceRodent exterminationTermite inspection
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Rating only, no written review.
Paid $200+Reasonable priceTermite inspectionTermite extermination
AlexanderEdited 2 years ago★★★★★
Rating only, no written review.
Termite inspectionTermite exterminationMosquito extermination
Amy3 years ago★★★★★
Rating only, no written review.
Termite inspection+ Responsiveness+ Punctuality+ Professionalism
jkgsooner3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Home inspectionHornet & wasp exterminationGeneral pest inspection
Bridget2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Ant exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Professionalism
Gerald6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Rating only, no written review.
Termite inspectionTermite extermination
GretchellLocal Guide · 120 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★
Rating only, no written review.
Termite inspection
SidneyLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Bug & insect exterminationCockroach exterminationHome inspection+ Quality+ Professionalism+ Value
Dr.Local Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Termite inspection+ Responsiveness+ Punctuality+ Quality
DarrylLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Becki8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Termite inspection
HayLeigh4 years ago★★★★★
Rating only, no written review.
Mosquito exterminationTermite inspection+ Professionalism
RichRBLX12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Termite inspectionTermite extermination+ Punctuality+ Quality+ Professionalism
Kimberly5 years ago★★★★★
Rating only, no written review.
Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Professionalism
meghan6 years ago★★★★★
Rating only, no written review.
Termite inspection+ Professionalism
Price
$89-17% vs typical wildlife removal services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 31%Reasonable 43%Overpriced 17%Not sure 10%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 40 | $63–$128 |
| Termite inspection | 38 | $86–$371 |
| Home inspection | 27 | $71–$173 |
| Rodent extermination | 27 | $79–$323 |
| Termite extermination | 26 | $214–$426 |
| Cockroach extermination | 25 | $81–$199 |
| Ant extermination | 24 | $79–$246 |
| Spider extermination | 21 | $61–$136 |
