BED BUG EXTERMINATORS · ORLANDO, FL
Terminix logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%22+3.3Craft & service 20%33+6.6Value 10%29+2.9Momentum 8%26+2.1Track record 7%95+6.7Accountability 5%81+4.1Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE

Terminix

Better than 17% of bed bug exterminators · #24 of 29

4.8★3,898 Google reviewsGoogle star rating as shown on Google Maps.
4.69★last 12 monthsAverage stars on reviews from the last 12 months only.
5.6%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
81%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Terminix for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.370
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$48–$189
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 370 Google reviews tagged “Ant extermination” · showing 40

★★★★★ gzuelan · Edited 3 days ago

I would recommend Terminix for your home pest control. So far they have responded very good and they are able to come out as many times as you need if needed. Overall the service has been good and the technician does a great job.

Ant exterminationHornet & wasp exterminationSpider extermination
★★★★★ Former · Edited a week ago

Richard Rodriguez, my Terminix technician is always very communicative, expressing when he’ll arrive and what was completed on the day of appointment. Excellent service, excellent communication all the way around! Truly a valuable asset to the Terminix team!!!

Termite exterminationSpider exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
★★★★★ RC · Edited a week ago

I had an amazing experience. Will use again!

Ant exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ colby · Edited 2 weeks ago

Timely service and they did exactly what I needed. Dwayne always delivers.

Ant exterminationGeneral pest inspectionTermite inspection+ Quality+ Professionalism+ Value
★★★★★ Victoria · Edited 3 weeks ago

Thank you Ali for taking care of our home. Always very attentive and does his work very well!

Paid $120–140Reasonable priceGeneral pest inspectionCockroach exterminationBee extermination
★★★★★ Xantha · a month ago

Eric Newberry came out to my home very polite, explained my situation to me how I had to take things out of cardboard n place cereal in ziplock back or storage containers. A lot of things he schooled me on I appreciate that from him. He went outside and sprayed all the wasps bee hives and window seals Kudos to Eric…

Paid $140–160Great priceHome inspectionHornet & wasp exterminationAnt extermination
★★★★★ john · a month ago

Eric Newberry has been my tech for the last several months, he has really made a difference with my pest control service!! He is very detailed and advises me on current issues and also how to prevent future issues!! Great service from him always!!

Paid $80–100Reasonable priceHornet & wasp exterminationGeneral pest inspectionAnt extermination
★★★★★ Janice · Edited a month ago

Debron was excellent , very polite and thorough. He is truly an asset to the company, because of him I would encourage my friends and family to give Terminex a call .. become a customer. The technician I am referring to is Devon Anderson

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
★★★★★ Johnny · a month ago

On time with a very professional job

Reasonable priceHome inspectionAnt extermination
★★★★★ JOSE · Edited 2 months ago

Pedro Lopez offers an Excellent service and outstanding communication. He assures our concerns and any request of services are taking care with no excuses. He always spray our garage and our porch. He is an asset to Terminix Thank You hope to continue for many years to come.

Hornet & wasp exterminationSpider exterminationAnt extermination+ Value
★★★★★ Lucimara · 3 months ago

Solve my problem with ants and very professional technician

Great priceHome inspectionHornet & wasp exterminationGeneral pest inspection
★★★★★ Marco · Edited 4 months ago

Devon always does an incredible job!

Hornet & wasp exterminationTermite inspectionSpider extermination
★★★★★ Tony · Edited 4 months ago

Terminix technicians are very professional and understandable of your concerns. They go that extra mile to protect and satisfy the customer. Thank you Terminix!

Paid $80–100Reasonable priceSpider exterminationAnt extermination
★★★★★ ThisCuban · Edited 6 months ago

Thanks Eric newberry for your service!

Paid $40–60Great priceHome inspectionAnt extermination
★★★★★ Osama · Edited 6 months ago

Devon from Terminix is very thorough in treating pests inside and outside the property. I really appreciate his work and recommend him.

Paid $120–140Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
★★★★★ sidney · Edited 7 months ago

Bruce Hicks is a happy familiar face. He took care of my elderly parents house, and now ours.

Paid $40–60Great priceAnt exterminationBug & insect exterminationCockroach extermination
★★★★★ Linda · Edited 8 months ago

Your service technician, Ali, was here at the appointed time, listened to my concerns and promptly took care them even suggesting other areas that should be sprayed to better insure complete coverage. He was polite, professional, and prompt.

Paid $60–80Reasonable priceTermite inspectionGeneral pest inspectionBug & insect extermination
★★★★★ Solangel · Edited 8 months ago

Richard Rodriguez Excelente servicio y atención personalizada,estamos muy satisfechos con su trabajo.por años con nosotros,Es Alguien en quien confiamos ciegamente el cuidado de nuestra casa contra todo tipo de plagas.

Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
★★★★★ Pam · Edited 9 months ago

I have always used Terminix for my termite control. They notify ahead of arrival, efficiently do the inspection, leave a report and follow up. Highly recommend.

Ant exterminationCockroach exterminationRodent extermination
★★★★★ Lisa · Edited 9 months ago

When you just Can. Not. Deal. - call Terminix. Who wants to try to deal with ants?! Not me. I have a team that’s responsive and reliable. And no more ants!

Great priceHome inspectionAnt extermination
★★★★★ Stanley · Edited 9 months ago

Professionalism

Paid $1–20Great priceAnt extermination
★★★★★ Briana · 10 months ago

Eric has always been super helpful and effective at his job. He's also quite friendly.

Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
★★★★★ Daniel · Edited 11 months ago

John Taylor was our service rep. He is friendly,polite and professional. He let us know when he arrived, asked us was there issues with pests and completed his service. He let us know when he was finished. Very pleased with overall service.

Ant exterminationCockroach exterminationHornet & wasp extermination
★★★★★ Shelia · Edited 11 months ago

Bruce is always professional and efficient at each visit. I left Brucea text because I wasn't going to be home. He took care of everything on the list as usual.

Reasonable priceHome inspectionHornet & wasp exterminationAnt extermination
★★★★★ lergia · Edited 11 months ago

Michael Harris was very nice and serviced the areas I had concerns also very professional at he's work. Thank you

Paid $40–60Great priceHome inspectionHornet & wasp exterminationSpider extermination
★★★★★ Jane · a year ago

Excellent work. On time and knowledge. Pleasant and efficient

Paid $140–160Reasonable priceHome inspectionGeneral pest inspectionAnt extermination
★★★★★ brandon · Edited a year ago

Ali Bastidas always does a wonderful job.

Paid $100–120Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
★★★★★ Rochelle · a year ago

Ali was very professional and made me confident and assured that all my issues were addressed while also making sure I knew to keep my dog protected as needed

General pest inspectionBug & insect exterminationAnt extermination
★★★★★ Jose · Edited a year ago

Thanks to Eric Newberry for always be very professional and kind to assist my family and protect our house against pest. Best service you can get.

Ant exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Marlene · Edited a year ago

Service was excellent

Ant exterminationBee exterminationBug & insect extermination+ Professionalism
★★★★★ Christina · Edited a year ago

Eric Newberry have done an amazing job at my house. He keeps me informed about any findings and the overall status of the home. He also provides good recommendations to help us maintain our house free of pest. Very professional! Thanks Eric!

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Vincent · Edited a year ago

Great service! Super friendly and helpful. Explaining what he’s using and how it effects my home.

Ant exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
★★★★★ Barbara · Edited a year ago

I always like that they inform me several days ahead when they will be arriving so I can be home to let them know if I am having concerns. Marion Roberts, who does my quarterly pest control, is professional, knowledgeable and courteous.

Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Mirian · Edited a year ago

My initial visit was great. My tech was Zion Cuyler he did a great job explaining what he was doing and listen to my concerns about the issue I was having. He treated the areas I had mentioned even moved my stove & refrigerator to treat behind them. Then he treated the exterior of the house. He did a great job.

Ant extermination
★★★★★ Andrew · Edited a year ago

Eric Newberry was excellent to work with. Did a nice job educating me on ways to actively improve around the home along with the service

Great priceAnt extermination
★★★★★ malenda · Edited a year ago

Technician Erik Newberry was very punctual, helpful and very professional.

Ant exterminationCockroach exterminationSpider extermination
★★★★★ Vanina · Edited a year ago

Phillip is a great technician , he addressed all my concerns

Ant exterminationHornet & wasp exterminationGeneral pest inspection
★★★★★ Lloyd · Edited a year ago

I have been getting great service from Eric Newberry. Thank you, so much!

Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection
★★★★★ Elba · Edited a year ago

Ali was very professional and did a fantastic job. He took care of problems before I even mentioned them.

Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
★★★★★ Yvette · Edited a year ago

Excellent service. Prompt, friendly and supportive. The technicians are very knowledgeable and responsive. Thank you so much, Eric Newberry

Termite inspectionMosquito exterminationAnt extermination

Show more ant extermination reviews (330 more) →

vs category

Blue = Terminix, grey = bed bug exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.87★ (314 reviews)2024-Q2: 4.91★ (466 reviews)2024-Q3: 4.89★ (322 reviews)2024-Q4: 4.54★ (59 reviews)2025-Q1: 4.78★ (140 reviews)2025-Q2: 4.78★ (365 reviews)2025-Q3: 4.93★ (214 reviews)2025-Q4: 4.67★ (86 reviews)2026-Q1: 4.67★ (85 reviews)2026-Q2: 4.46★ (78 reviews)2026-Q3: 4.65★ (113 reviews)2026-Q4: 4.93★ (59 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$960% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 24%Reasonable 59%Overpriced 6%Not sure 11%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%22+3.3Craft & service 20%33+6.6Value 10%29+2.9Momentum 8%26+2.1Track record 7%95+6.7Accountability 5%81+4.1Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
19
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
22
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
33
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
29
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
26
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
95
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
81

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+680 / −16
Professionalism
+785 / −22
Responsiveness
+630 / −18
Punctuality
+629 / −13
Value
+488 / −14

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