How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%22+3.3Craft & service 20%33+6.6Value 10%29+2.9Momentum 8%26+2.1Track record 7%95+6.7Accountability 5%81+4.1Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORETerminix
Better than 17% of bed bug exterminators · #24 of 29
Terminix for bug & insect extermination
Clear ✕All 195 Google reviews tagged “Bug & insect extermination”
Great experience with Ali very informative and attentive.
Richard Rodriguez, my Terminix technician is always very communicative, expressing when he’ll arrive and what was completed on the day of appointment. Excellent service, excellent communication all the way around! Truly a valuable asset to the Terminix team!!!
Wonderful service from Eric Newberry!!!
Awesome!!
Aric Newberry very kind and did everything I asked. Did an exceptional job outside the house.
I highly recommend using Terminix for your home pest control. They will listen to all of your concerns and I’ve never had an issue with them. Never.
Debron was excellent , very polite and thorough. He is truly an asset to the company, because of him I would encourage my friends and family to give Terminex a call .. become a customer. The technician I am referring to is Devon Anderson
I started using Terminix a few months ago, they always let me know the day before that they are coming to my property, and they always provide me with a report when they are finished. Pedro is very honest about what he finds around my property, and that gives me a peace of mind knowing that I’m in good hands. I…
Horrible experience working with these guys. Unprofessional, not punctual and don’t deliver on time and also very hard to reach out. Just stay away!
I use Terminix to prevent against bugs. The company is great and I am always able to talk to a live person rather than following a ton of phone prompts. So far I have had the best and very knowledgeable technicians. Major kudos to Mathew and Francisco who are always patient with me and help to address any concerns!
Matthew was amazing, this was my first ever interaction with Terminix and he was so personable and knowledgeable, not only being proactive but also showing me things to look for. in general he was an amazing guy and i wish every interaction was with him! i wish him nothing but the absolute best and thank him again for the amazing service!
always very professional excellent service
Devon always does an incredible job!
After getting a few price quotes, I went with Terminix and I made the right choice. Excellent service, affordable cost and no bugs after the first service treatment!
If I could give zero stars to this company I would. They don’t show up for appointments and making appointments is nearly impossible. My elderly parents paid 2562.00 2 months ago treatments were supposed to be every 2 weeks and they have only had two treatments. I feel like they are taking advantage of the elderly.…
Jonny was very knowledgeable, quick & efficient! Thank you!
They did a great job. Explained everything very well. A+
Devon from Terminix is very thorough in treating pests inside and outside the property. I really appreciate his work and recommend him.
Mr. Wallace was excellent
Our technician Willie Lyons just completed our quarterly pest spray service. As always, he was prompt, polite, thorough and very professional.
Highly recommend been using for many years. Service has been awesome!
Bruce Hicks is a happy familiar face. He took care of my elderly parents house, and now ours.
Carvel reconfirmed the time of the appointment the day prior, arrived on time, very knowledgable, thorough and friendly! We hope to see him again!
Your service technician, Ali, was here at the appointed time, listened to my concerns and promptly took care them even suggesting other areas that should be sprayed to better insure complete coverage. He was polite, professional, and prompt.
Alex Kelly was our assigned agent and he did an amazing job! Showed up on time, answered all of my questions, and took care of everything. I would highly recommend this company and specifically this agent!
Good
I recently had an issue outside my house with bugs, since using terminix services my issue has greatly improved. I would definitely recommend using them.
Before my regularly scheduled quarterly pest control service, Alex Kelly asked me what concerns I had and I took pics of ant infestations and spider nests/egg sacks in my pool deck and lanai areas and sent them to him. Alex took care of my concerns and was definitely customer satisfaction focused. 5 star highly recommended!
These guys are rockstars! Jeremy and Duane totally went above and beyond to make sure that our pest problem was taken care of. Thank y’all!
Services are the best
Carvel did a wonderful job with our bedbug problem.
Devon is an excellent technician. Also prompt and take great care of our home.
The terminix technician Mr Eric Newberry. Was a very professional ,reliable, respectful and explained everything what was he did during the pest control process. Thanks for the help terminix. .
Expected job done. Respectful gentleman and very thoughtful to accommodate my availability. Listening to my concerns and suggesting reasonable solutions. Now waiting on his referral to go through and waiting on actions.
Eric Newbery very proffessional
Corville did a great job and educated me as well on how to stay pest free. Great customer service. Give Corville a raise!!! He knows his stuff. Thank you again Corville
Great service from Devon at Terminix today as usual! Thanks
Ali Bastidas fue la persona que realizó mi servicio, una persona muy atenta realizando un labor excepcional
Ali was very professional and made me confident and assured that all my issues were addressed while also making sure I knew to keep my dog protected as needed
Very profession and cordial.
Service was excellent
Roberts was great he addressed all of our issues. He was very professional.
I have been getting great service from Eric Newberry. Thank you, so much!
Ali was very professional and did a fantastic job. He took care of problems before I even mentioned them.
Great job as always
Our tech, Carvel Wallace, was fantastic - friendly, knowledgeable, professional, and thorough. He walked me through every step and answered all my questions. Much appreciated!
Always the best experience 😃
Francisco came and did a great job servicing our house.
Eric Newberry consistently provides top-notch pest control service.
Excellent customer service
Alejandro was very professional and did a fabulous job.
Eric Newberry, awesome service for almost 3 years and still taking care of the house and having it in great conditions
My Terminix man is Richard Rodriguez. He always has great communication when he’s coming, when he’s there and what he did when he’s finished. He sends pictures and a report what he did while he was at my home. I appreciate someone like Richard actually doing what they said they did around my home even when I’m not…
Ramon has been very attentive in attacking my roach problem.
Ali you are the best, always looking for the best solutions and very helpful...!! Thanks
Ramon has been my technician for a lot of years now! He is hands-down, the very best! Everyone I’ve had as technicians prior and around his schedule, is good don’t get me wrong, but Ramon truly does take his job serious and with pride! He is very professional, thorough, diligent, and informative, too! His service is…
Ali is a great tech. Everything done perfectly
Bruce does an excellent job, he is very kind and polite.
Eric Newberry goes above and beyond for us. They don’t make ‘em like this guy anymore. That’s for sure.
Does what needs to be done
Richard Rodriguez
Ali BASTIDASERAS is outstanding, profession and courteous. He is very thorough and gives me a full report of what he has done.
Great work by Richard by going through our property and explaining what had to be done and took care of it!
My technician Eric Newberry is the best!
Ali Bastidas did a great job like always ,very happy with his service .
Eric Newberry has been servicing my home with Terminix for a while now and I have to say his attention to detail and his knowledge are bar none. Thank you for always being so thorough and professional. I highly recommend Terminix for all of your pest control and pest prevention needs.
Eric Newberry did a wonderful job!!
They are fast and friendly do a very good job Alex Kelly did a very good job
Tech. Richard Rodriguez
I really like how the technician are knowledgeable and go the extra mile to make you feel comfortable.
Professional and friendly. Pedro Lopez
Our service technician, Richard Rodriguez, is professional, respectful, kind and communicates all of the details efficiently. He answers all questions thoroughly. I am very happy with my technician and Terminex.
We have been using Terminix for years now. Reasonably priced and always excellent service provided by our longtime technician Richard Rodriguez.
Excellent Service! Eric Newberry was excellent explaining every thing that can help to prevent pest at home. Excellent resource.
El sr Pedro es el mejor. Desde q el atiende nuestra casa todo he mejorado. Es increíblemente dedicado y muy profesional.
Joesph Scelzo is a top notch guy and cares about any all of your pests. He goes above and beyond making sure he takes care of all your pest problems.
Joe Scelzo was an awesome tech...my very favorite. He was friendly and professional and was a great listener to my needs around the home. I am very thankful for him. He also notified me the day prior which I loved too.
Ali Bastidaseras does a great job every time he comes to the house. He always communicates ahead of time and immediately after service and always sends pictures. He takes care of any issues I have.
Richard Rodriguez does a great job.
Pedro Lopez, he is professional and friendly.He does thorough inspections and if there is any problem,he takes care of it.
Received phenomenal service from Ali today. He was quick, effective, and knowledgeable. Terminix ALWAYS provided excellent service.
Eric new berry was very helpful and knowledgeable. Eric did an awesome job.
Eric Newberry does great work every time he visits. Thank you!
We've been using terminix for preventative pest control a couple of years now and couldn't be happier with the service. Our technician Eric Newberry is always very professional and communicative before and after service, letting us know exactly what was found/ completed on the property. Highly recommend!
I put a 1 star because there isn’t an option to put 0. I scheduled a service explained to the guy we live in a towable trailer but it’s permanent. We don’t move it. Been at the same lot 3 years. He said no problem we can definitely take care of you but I have to take payment to schedule anything. So I packed the…
Their communicative they always call on their eta professional carry themselves with dignity and treats one with respect on time the time punctual on arrival and if their behind they communicate and responsive if a question is asked they give you the appropriate time to inform their good quality of service and value excellent EXCELLENT !!
Eric Newberry always goes above and beyond each time he comes out.
Eric Newberry always provides excellent service
no photos
I’m very pleased with Eric Newberry service always goes above and beyond his work and very kind and professional.
When you’re dealing with a big company the people who perform the actual services make all the difference. Our tech is Eric Newberry and has always been very helpful, knowledgeable, responsive and personable. I readily give him a thumbs up and 5-star rating.
Marion was very professional, assessed and made great recommendations for treatment. He communicates in advance, then well when he is onsite and then in follow up. Really appreciative of all he and the Terminix team is doing.
This company is effective, professional, and on time.
Thank you Pedro Lopez for all you do! We appreciate you taking care of our property. You are professional and kind. Keep up the great work!
Eric Newberry performs our service every month and he is excellent. Very knowledgeable and professional. Goes out of his way to help us!
Pedro Lopez is a TERRIFIC GENTLEMAN who does an OUTSTANDING job!
The service performed by Eric Newberry is top notch. He keeps us informed of everything, very professional.
After trying so many different services, Terminix is the only one that actually worked for my house. I was lucky enough to have Mr. Nichols as my technician. This guy is like a professor of pest control. His knowledge on the topic is unmatched and the level of professionalism he carries makes the experience all around great.
Very good experience
Great communication before and after service, reasonable price and it is effective at keeping my home bug free
Eric, the Terminix Technician is amazing--He is very professional and very knowledgeable! We appreciate having such high quality employees sent to our home for this service. ThankYOU!
Jason Nichols has been an extremely professional for Terminix. I would definitely recommend this service to all my friends.
Techs always call and text with details of when and what’s going to be done before and after job is performed. They clearly state their name too.
Jason Nichols did a great job today and is very professional !!!
Great service!
Jason Nichols with Terminix has been doing a great job, will continue the service.
Jason Nichols is very thorough and an excellent commentator. On time.
Jason Nichols is very professional, knowledgeable, respectful , always on time and meticulous to do his job.
Jason Nichols did an excellent job in inspection and application of his services.
Lucas was awesome. My previous interaction with other offices(Bradenton) was horrible!! 10 min in and out. F that office! Now that the Tampa office has my area, hallelujah!! My man Lucas is on top of it!! Cleaned out all the webs and nests on the outside too! Their products have always been top notch. It’s some of…
Eric always communicates with me prior and after he services my home. He’s very professional, thorough, and let’s me know of any suggestions he has. I recommend him and terminix.
Muy profesionales en su área
Jason is very knowledgeable and explained the process thoroughly. Very professional and courteous. Answered all questions thoroughly. Very satisfied with his service. Terminex takes care of bugness.
To Jason Bevard re tech# 115969 Laura Siffra. You have a dedicated, pleasant, helpful, knowledgeable and professional tech here. Very good service. She reflects a good image of your company. You should consider giving her a promotion if that were to become available. Why might I suggest that? In my case I sometimes…
Extremely professional service. Thorough inspection of the property and highly informative discussion on how to help prevent pest invasions by simply maintaining certain parts of the house. Extremely satisfied.
Knowledgeable
Excellent explanation of treatment steps and expectations over next few days. Willingness to come back if still seeing ants.
We needed to exterminate millipedes around the yard of our home
Great service
Our Terminix service technician, Eric Newberry is AMAZING! We trust him completely. He is always professional, efficient, through, and communicative. He offers advice and helpful tips to further our pest control. He is honest, upfront and full of useful information. I am extremely happy with his service, and look…
Kevin is our Tech, he's very professional and friendly. He respects your property and he explains everything very thoroughly.
Jason Nichols was very helping. He gave a lot of information about property we didn’t know. Gave a lot of information to help prevent bugs and ants from getting in. He treated the issues in and outside our house.
Jason Nichols was professional, diligent, and expert as the Terminx service provider. Excellent service.
Jason Nichols was my service technician. I was impressed with his knowledge and attention to detail on my property. He was prompt, kind and courteous as he treated my ant issues and checked for other areas of intrusion. A+++++
Very Good
Good service, friendly, thorough, we haven't had any pests inside the house since contracting the service.
I call because I've seen a bug, and Dave, our technician is here really quick. Any pest issues we have had for many years, has been resolved quickly and efficiently. Terminix, especially, Dave George, is the best!
Erik was great- he is pleasant, timely, thorough, and provides excellent service! I highly recommend his services!
Erick is always very attentive and polite, not to mention extremely competent and efficient.
HUGE THANK YOU TO CALVIN LENNON AND MYKE GRAFALS!!! I was able to schedule my appointment next day (which I understand might not always be available)! They were punctual and fast. Explained the entire process to me step by step and I was even left with notes about what kind of pests they found and what was used to…
Commercial pest control service. Non responsive following inadequate service. Management does not care or respond. Demands payment for services not provided...awful, awful, awful
Excelente
Have had a great experience with this company. Richard was very professional, texted several days prior to the appointment, when he was there, and followed up with his comments sent directly to me. Definitely recommend!
Duane & Terminix are really great. Especially Duane. He is ALWAYS prompt and courteous. He always asked how my family are doing and remembers stuff we talked about months ago.
Pedro is great and answers any questions and concerns I have !
Antwon always listens to our needs and delivers exceptional services.
Marcus Moore came today to spray for fleas, he was excellent, very professional, polite and helpful to me. I am very satisfied with my service today and my continued regular service!
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vs category
Blue = Terminix, grey = bed bug exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%22+3.3Craft & service 20%33+6.6Value 10%29+2.9Momentum 8%26+2.1Track record 7%95+6.7Accountability 5%81+4.1Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
