How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%22+3.3Craft & service 20%33+6.6Value 10%29+2.9Momentum 8%26+2.1Track record 7%95+6.7Accountability 5%81+4.1Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORETerminix
Better than 17% of bed bug exterminators · #24 of 29
Terminix for cockroach extermination
Clear ✕All 349 Google reviews tagged “Cockroach extermination” · showing 40
Effective, persistent, knowledgeable service techs. Bruce is great.
They get rid of unwanted guest fast👀friendly and efficient and service
Richard Rodriguez, my Terminix technician is always very communicative, expressing when he’ll arrive and what was completed on the day of appointment. Excellent service, excellent communication all the way around! Truly a valuable asset to the Terminix team!!!
I had an amazing experience. Will use again!
Thank you Ali for taking care of our home. Always very attentive and does his work very well!
Eric Newberry was very efficient and explained what he was doing to get rid of the roaches.
Aric Newberry very kind and did everything I asked. Did an exceptional job outside the house.
Debron was excellent , very polite and thorough. He is truly an asset to the company, because of him I would encourage my friends and family to give Terminex a call .. become a customer. The technician I am referring to is Devon Anderson
Joe Heist comes regularly up to DeLand to keep my house safe from critters. I have three beautiful trees so my house gets a seasonal rush of bugs - they all stay out or die thanks to Joe. Terminix also set up termite bait stations around the exterior to protect the hardwood and used fiberglass insulation in my attic…
I use Terminix to prevent against bugs. The company is great and I am always able to talk to a live person rather than following a ton of phone prompts. So far I have had the best and very knowledgeable technicians. Major kudos to Mathew and Francisco who are always patient with me and help to address any concerns!
Ramon has been coming to my place for months now. He’s very knowledgeable and takes his time. I’m super impressed with the results. No creepy crawlers anywhere! 🥳
Solve my problem with ants and very professional technician
Very effective treatment. I have had very few to no pests inside my home, with no apparent harm done to the critters or plants directly outside my house. (There are a lot of tiny lizards and at least one snake that live in the hedges along the front side of my house, and it really would have upset me if they had…
After getting a few price quotes, I went with Terminix and I made the right choice. Excellent service, affordable cost and no bugs after the first service treatment!
Jonny was very knowledgeable, quick & efficient! Thank you!
Bruce Hicks is a happy familiar face. He took care of my elderly parents house, and now ours.
My technician, BRUCE is like Jesus, always on time. Very professional and gets the job done!!!
Alex Kelly was our assigned agent and he did an amazing job! Showed up on time, answered all of my questions, and took care of everything. I would highly recommend this company and specifically this agent!
Richard Rodriguez Excelente servicio y atención personalizada,estamos muy satisfechos con su trabajo.por años con nosotros,Es Alguien en quien confiamos ciegamente el cuidado de nuestra casa contra todo tipo de plagas.
I have always used Terminix for my termite control. They notify ahead of arrival, efficiently do the inspection, leave a report and follow up. Highly recommend.
La atencion fue rapida y eficiente.
Eric has always been super helpful and effective at his job. He's also quite friendly.
John Taylor was our service rep. He is friendly,polite and professional. He let us know when he arrived, asked us was there issues with pests and completed his service. He let us know when he was finished. Very pleased with overall service.
The terminix technician Mr Eric Newberry. Was a very professional ,reliable, respectful and explained everything what was he did during the pest control process. Thanks for the help terminix. .
Eric Newbery very proffessional
Michael Harris was very nice and serviced the areas I had concerns also very professional at he's work. Thank you
Richard Rodiguez was excellent
Just under 12 weeks and still the bugs are here. The technician Alex arrives in the morning and tells me, he doesn’t have sticky traps with him, full well knowing he is serving homes all day. Stickie traps seem to be the only thing that is working. They have changed the formula of the spray to no avail. I have to…
Eric Newberry have done an amazing job at my house. He keeps me informed about any findings and the overall status of the home. He also provides good recommendations to help us maintain our house free of pest. Very professional! Thanks Eric!
Tech was really friendly, did job really well and explained details about everything.
I always like that they inform me several days ahead when they will be arriving so I can be home to let them know if I am having concerns. Marion Roberts, who does my quarterly pest control, is professional, knowledgeable and courteous.
Alex Kelly was great, had a lot of knowledge and we feel like he did a very thorough job.
Technician Erik Newberry was very punctual, helpful and very professional.
I have been getting great service from Eric Newberry. Thank you, so much!
Ali was very professional and did a fantastic job. He took care of problems before I even mentioned them.
I’d like to share my appreciation for the excellent service provided by Bruce during his recent visit to treat our home. From the moment he arrived, Bruce was courteous, professional, and clearly knowledgeable in his field. He took the time to explain the treatment process thoroughly, answered all of our questions…
We initially called for roaches, we're told that they'd come out two times for $222 and then we could decide whether to extend. After that phone call, everything went to heck. From signing us up for something that was different than promised to never getting a full inspection, a threatening exterminator, to the…
Michael is very thorough and professional. He always does a great job.
Eric Newberry was great, good advice
Thank you everyone at Terminix for the work that you do! We value transparency and honesty, and every step of the process is explained in full detail. Your serviceman Wilson is very thorough, asking questions to understand the depth of the situation we have, and treating all of the trouble spots in the house. This…
vs category
Blue = Terminix, grey = bed bug exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%22+3.3Craft & service 20%33+6.6Value 10%29+2.9Momentum 8%26+2.1Track record 7%95+6.7Accountability 5%81+4.1Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
