How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%22+3.3Craft & service 20%33+6.6Value 10%29+2.9Momentum 8%26+2.1Track record 7%95+6.7Accountability 5%81+4.1Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORETerminix
Better than 17% of bed bug exterminators · #24 of 29
Terminix for general pest inspection
Clear ✕All 475 Google reviews tagged “General pest inspection” · showing 40
Richard Rodriguez, my Terminix technician is always very communicative, expressing when he’ll arrive and what was completed on the day of appointment. Excellent service, excellent communication all the way around! Truly a valuable asset to the Terminix team!!!
service person was on time, very polite, and efficient We prefer professionals in their work to have everything under control as a preventative method.
Pedro is always pleasant to work with. He lets me know when he’s coming and does a great job.
Timely service and they did exactly what I needed. Dwayne always delivers.
Thank you Ali for taking care of our home. Always very attentive and does his work very well!
Ghost Ants are Not the business, and every time they find they're way into my home, I call Terminix, and magically they are gone! I appreciate the professional way they complete every task.
Awesome!!
Aric Newberry very kind and did everything I asked. Did an exceptional job outside the house.
Eric Newberry has been my tech for the last several months, he has really made a difference with my pest control service!! He is very detailed and advises me on current issues and also how to prevent future issues!! Great service from him always!!
I highly recommend using Terminix for your home pest control. They will listen to all of your concerns and I’ve never had an issue with them. Never.
Eric is has an amazing customer service! He is super knowledgeable in his field and always gives advice and listens to the issues at hand and explains how he will treat the property! We have been customers for years and he always does an amazing service!
Debron was excellent , very polite and thorough. He is truly an asset to the company, because of him I would encourage my friends and family to give Terminex a call .. become a customer. The technician I am referring to is Devon Anderson
I would like to mention Pedro Lopez because he does an outstanding job with our home. He is on top of everything and keeps things under control. He is very professional, knowledgeable and caring. We are so happy to have him as our Terminix representative. Thank you Pedro!!!!
I set an inspection with Terminix to inspect my attic. Brian was on time and keep me posted with his arrival time. He explained to me all the different kind of inspections they do and check that everything was the way it should be. He was very honest and straightforward with the options we can have if we decide to…
Joe Heist comes regularly up to DeLand to keep my house safe from critters. I have three beautiful trees so my house gets a seasonal rush of bugs - they all stay out or die thanks to Joe. Terminix also set up termite bait stations around the exterior to protect the hardwood and used fiberglass insulation in my attic…
I use Terminix to prevent against bugs. The company is great and I am always able to talk to a live person rather than following a ton of phone prompts. So far I have had the best and very knowledgeable technicians. Major kudos to Mathew and Francisco who are always patient with me and help to address any concerns!
My experience with Terminix has been awesome, from beginning to current. David called me and we discussed of switching our day due to new clientelle. I was happy to oblige and appreciated the call. Next someone came and sprayed our home. And we just had Kariem come out and do our 10-day follow up. He was nice,…
I am very satisfied with the top-notch service I receive every time Terminix comes to my home. I would like to commend Pedro Lopez who always goes above and beyond what is expected of him.
Matthew was amazing, this was my first ever interaction with Terminix and he was so personable and knowledgeable, not only being proactive but also showing me things to look for. in general he was an amazing guy and i wish every interaction was with him! i wish him nothing but the absolute best and thank him again…
Eric Newberry always gives us great service and is professional and on time.
Eric Newberry was very good at preforming services at our home. He is friendly and helpful. We are very happy!
Shout out to my technician Pedro Lopez for his continued professionalism and attentiveness to the service of my home, greatly appreciated 👏
Solve my problem with ants and very professional technician
Devon always does an incredible job!
After getting a few price quotes, I went with Terminix and I made the right choice. Excellent service, affordable cost and no bugs after the first service treatment!
Jonthony was very accommodating and thorough making sure the outdoor gates were closed so animals wouldn’t get out after his service of around the property. Kind and courteous
If i could give a 0 I would. There is no communication in this company, trying to cancel or reschedule appointments for them to come to our house is near impossible especially when they only tell you the day before or the morning of. Called multiple times to have more notice only to be lied to or brushed off. When I…
My service tech, Dwayne (Marion) is the best. Always kind and thorough.
The technician was knowledgeable, and polite.
Jonny was very knowledgeable, quick & efficient! Thank you!
Carvel is amazing! Exceptional customer service and he made sure to address all my concerns. I appreciate how timely he was and how quick Terminix is to always make sure our concerns are taken care of.
They did a great job. Explained everything very well. A+
Great service from Bruce Hicks.
Our technician Willie Lyons just completed our quarterly pest spray service. As always, he was prompt, polite, thorough and very professional.
Technician very professional and explained all details to me.
Jeremy is always pleasant to work with. He goes through things so I understand what he is doing.
Wasn’t able to answer the door the first time but technician was nice to come back to come in and spray inside. Always on time and informs me of everything that’s going on with my service at my property👌
My technician is wonderful!! He is like family!
Ramon Medina always gives great service and addresses any of my concerns.
He did a great job and he explained everything also super friendly
vs category
Blue = Terminix, grey = bed bug exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%22+3.3Craft & service 20%33+6.6Value 10%29+2.9Momentum 8%26+2.1Track record 7%95+6.7Accountability 5%81+4.1Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
