How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%22+3.3Craft & service 20%33+6.6Value 10%29+2.9Momentum 8%26+2.1Track record 7%95+6.7Accountability 5%81+4.1Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORETerminix
Better than 17% of bed bug exterminators · #24 of 29
Terminix for general pest inspection
Clear ✕All 475 Google reviews tagged “General pest inspection” · showing 80
Richard Rodriguez, my Terminix technician is always very communicative, expressing when he’ll arrive and what was completed on the day of appointment. Excellent service, excellent communication all the way around! Truly a valuable asset to the Terminix team!!!
service person was on time, very polite, and efficient We prefer professionals in their work to have everything under control as a preventative method.
Pedro is always pleasant to work with. He lets me know when he’s coming and does a great job.
Timely service and they did exactly what I needed. Dwayne always delivers.
Thank you Ali for taking care of our home. Always very attentive and does his work very well!
Ghost Ants are Not the business, and every time they find they're way into my home, I call Terminix, and magically they are gone! I appreciate the professional way they complete every task.
Awesome!!
Aric Newberry very kind and did everything I asked. Did an exceptional job outside the house.
Eric Newberry has been my tech for the last several months, he has really made a difference with my pest control service!! He is very detailed and advises me on current issues and also how to prevent future issues!! Great service from him always!!
I highly recommend using Terminix for your home pest control. They will listen to all of your concerns and I’ve never had an issue with them. Never.
Eric is has an amazing customer service! He is super knowledgeable in his field and always gives advice and listens to the issues at hand and explains how he will treat the property! We have been customers for years and he always does an amazing service!
Debron was excellent , very polite and thorough. He is truly an asset to the company, because of him I would encourage my friends and family to give Terminex a call .. become a customer. The technician I am referring to is Devon Anderson
I would like to mention Pedro Lopez because he does an outstanding job with our home. He is on top of everything and keeps things under control. He is very professional, knowledgeable and caring. We are so happy to have him as our Terminix representative. Thank you Pedro!!!!
I set an inspection with Terminix to inspect my attic. Brian was on time and keep me posted with his arrival time. He explained to me all the different kind of inspections they do and check that everything was the way it should be. He was very honest and straightforward with the options we can have if we decide to…
Joe Heist comes regularly up to DeLand to keep my house safe from critters. I have three beautiful trees so my house gets a seasonal rush of bugs - they all stay out or die thanks to Joe. Terminix also set up termite bait stations around the exterior to protect the hardwood and used fiberglass insulation in my attic…
I use Terminix to prevent against bugs. The company is great and I am always able to talk to a live person rather than following a ton of phone prompts. So far I have had the best and very knowledgeable technicians. Major kudos to Mathew and Francisco who are always patient with me and help to address any concerns!
My experience with Terminix has been awesome, from beginning to current. David called me and we discussed of switching our day due to new clientelle. I was happy to oblige and appreciated the call. Next someone came and sprayed our home. And we just had Kariem come out and do our 10-day follow up. He was nice,…
I am very satisfied with the top-notch service I receive every time Terminix comes to my home. I would like to commend Pedro Lopez who always goes above and beyond what is expected of him.
Matthew was amazing, this was my first ever interaction with Terminix and he was so personable and knowledgeable, not only being proactive but also showing me things to look for. in general he was an amazing guy and i wish every interaction was with him! i wish him nothing but the absolute best and thank him again for the amazing service!
Eric Newberry always gives us great service and is professional and on time.
Eric Newberry was very good at preforming services at our home. He is friendly and helpful. We are very happy!
Shout out to my technician Pedro Lopez for his continued professionalism and attentiveness to the service of my home, greatly appreciated 👏
Solve my problem with ants and very professional technician
Devon always does an incredible job!
After getting a few price quotes, I went with Terminix and I made the right choice. Excellent service, affordable cost and no bugs after the first service treatment!
Jonthony was very accommodating and thorough making sure the outdoor gates were closed so animals wouldn’t get out after his service of around the property. Kind and courteous
If i could give a 0 I would. There is no communication in this company, trying to cancel or reschedule appointments for them to come to our house is near impossible especially when they only tell you the day before or the morning of. Called multiple times to have more notice only to be lied to or brushed off. When I…
My service tech, Dwayne (Marion) is the best. Always kind and thorough.
The technician was knowledgeable, and polite.
Jonny was very knowledgeable, quick & efficient! Thank you!
Carvel is amazing! Exceptional customer service and he made sure to address all my concerns. I appreciate how timely he was and how quick Terminix is to always make sure our concerns are taken care of.
They did a great job. Explained everything very well. A+
Great service from Bruce Hicks.
Our technician Willie Lyons just completed our quarterly pest spray service. As always, he was prompt, polite, thorough and very professional.
Technician very professional and explained all details to me.
Jeremy is always pleasant to work with. He goes through things so I understand what he is doing.
Wasn’t able to answer the door the first time but technician was nice to come back to come in and spray inside. Always on time and informs me of everything that’s going on with my service at my property👌
My technician is wonderful!! He is like family!
Ramon Medina always gives great service and addresses any of my concerns.
He did a great job and he explained everything also super friendly
Bruce Hicks is a happy familiar face. He took care of my elderly parents house, and now ours.
My sale inspector Brittany was nothing short of amazing. She took the time to explain everything and answer all my questions
My technician, BRUCE is like Jesus, always on time. Very professional and gets the job done!!!
Bruce Hicks has been our service technician for more than 15 years. He is dependable, thorough and trustworthy.
Evens was very professional and courteous 😊
Appreciate the friendliness and work ethics of the pest control agent. In this case Terminix agent Ervens G. He was thorough and ask me questions about the inside of the house and any issues. Thank you Ervens!...San B.
I was notified by The service tech. Marion Robert's of the day and time he would arrive. He arrived on time and preceded to do the exterior of the house. I asked him if he could sweep off the spider webs on the inside garage door , which he did. Everything was to my satisfaction.
Friendly, reliable and professional service
Your service technician, Ali, was here at the appointed time, listened to my concerns and promptly took care them even suggesting other areas that should be sprayed to better insure complete coverage. He was polite, professional, and prompt.
Michel Harris is the technician that handles my mosquito control. He has done an excellent job as I have been completelyndastified. Friendly polite and he keeps me well informed on his schedule and progress.. thanks. George Mabry
Richard Rodriguez Excelente servicio y atención personalizada,estamos muy satisfechos con su trabajo.por años con nosotros,Es Alguien en quien confiamos ciegamente el cuidado de nuestra casa contra todo tipo de plagas.
Before my regularly scheduled quarterly pest control service, Alex Kelly asked me what concerns I had and I took pics of ant infestations and spider nests/egg sacks in my pool deck and lanai areas and sent them to him. Alex took care of my concerns and was definitely customer satisfaction focused. 5 star highly recommended!
Jason Nichols provided our scheduled inspection and provided treatment inside our home for roaches. We found one roach last week so we asked him to come inside. He was on time, courteous, took care to protect our home while inside inspecting and treating. He explained what he was doing. Also provided tips on…
Eric has always been super helpful and effective at his job. He's also quite friendly.
Had our first service with Terminix - Carvel was the technician - he explained everything before he started and aging through every step. All with a pleasant approach and a. Smile. I appreciate the positive approach he maintained throughout his time.
On-time service by a friendly and knowledgeable technician, Bruce Hicks.
Eric Newbery very proffessional
Michael Harris was very nice and serviced the areas I had concerns also very professional at he's work. Thank you
Terminix is pretty affordable, come when you need them and Marion Roberts was great.
Excellent service!
Excellent work. On time and knowledge. Pleasant and efficient
Love our “bug man Bruce”! He does a great job for us!
I was having a problem with ants coming inside the house , when Francisco arrived I explained to him the issues I was having and he immediately located the areas where the ants were coming into the house and treated the area and explained that after a few days to caulk those areas, Francisco is very knowledgeable and courteous, I will definitely recommend
Ali was very professional and made me confident and assured that all my issues were addressed while also making sure I knew to keep my dog protected as needed
Service was excellent
Eric Newberry have done an amazing job at my house. He keeps me informed about any findings and the overall status of the home. He also provides good recommendations to help us maintain our house free of pest. Very professional! Thanks Eric!
Routine maintenance
Excellent job Richard Rodriguez 😊👍
Great service! Super friendly and helpful. Explaining what he’s using and how it effects my home.
Tech was really friendly, did job really well and explained details about everything.
Always on time and available when needed. provides excellent service.
Eric Newberry with Terminex has been servicing us for a few years & he is hands down a GREAT guy! Personable, friendly, Knowledgeable and trustworthy. He has helped me with my spider issues, pest issues, answers on his day off. Never left a gate unopened after service. Always communicated throughly! I highly…
Phillip is a great technician , he addressed all my concerns
I have been getting great service from Eric Newberry. Thank you, so much!
Ali was very professional and did a fantastic job. He took care of problems before I even mentioned them.
Mr. Richard has always provided us with excellent, reliable, and efficient service. I recommend him 100%.
Eric Newberry was awesome - he was very through and I truly appreciated the time he took to explain things and provide preventive tips.
Terminix always provides exemplary service. The value provided for the cost is without compare. It is great knowing that most harmful insects don't stand a chance at my house. However, having said that, why don't you treat for ticks or fleas? You are treating the outside of my home; they also thrive outside,…
We initially called for roaches, we're told that they'd come out two times for $222 and then we could decide whether to extend. After that phone call, everything went to heck. From signing us up for something that was different than promised to never getting a full inspection, a threatening exterminator, to the…
Richard Rodriquez is an excellent person and does an outstanding job at our home 5 star. Thank you Richard
vs category
Blue = Terminix, grey = bed bug exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%22+3.3Craft & service 20%33+6.6Value 10%29+2.9Momentum 8%26+2.1Track record 7%95+6.7Accountability 5%81+4.1Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
