BED BUG EXTERMINATORS · ORLANDO, FL
Terminix logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%22+3.3Craft & service 20%33+6.6Value 10%29+2.9Momentum 8%26+2.1Track record 7%95+6.7Accountability 5%81+4.1Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE

Terminix

Better than 17% of bed bug exterminators · #24 of 29

4.8★3,898 Google reviewsGoogle star rating as shown on Google Maps.
4.69★last 12 monthsAverage stars on reviews from the last 12 months only.
5.6%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
81%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Terminix for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.209
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$128–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 21
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.84%

All 209 Google reviews tagged “Termite inspection” · showing 40

★★★★★ Michael · Edited 3 days ago

Service technician was very professional and thorough. We have had no major issues since starting the service.

Paid $60–80Reasonable priceTermite inspection
★★★★★ colby · Edited 2 weeks ago

Timely service and they did exactly what I needed. Dwayne always delivers.

Ant exterminationGeneral pest inspectionTermite inspection+ Quality+ Professionalism+ Value
★ Ana · 2 weeks ago

DO NOT USE TERMINEX. This is the WORST company that we have ever used, every single person we have spoken has either been unhelpful or a liar. Starting from the moment we received a quote we were lied to by the inspector, Ahmad, in central Florida. He suggested we do a termite spray and baits around the house and…

Paid $200+OverpricedTermite inspectionTermite extermination
★★★★★ Mary · Edited 3 weeks ago

Very professional service.

Not sureHome inspectionTermite inspectionTermite extermination
★★★★★ Dwayne · Edited 3 weeks ago

Awesome!!

Hornet & wasp exterminationTermite inspectionGeneral pest inspection
★★★★★ John · a month ago

I have used Terminix on multiple projects and have always experienced excellent communication, quick response times, and highly professional performance. Their team is reliable, thorough, and a pleasure to work with. I highly recommend Terminix for any project and will continue to use them on all of my future jobs.

Paid $200+Reasonable priceTermite inspection
★★★★★ Reggie · Edited a month ago

Marc, Was excellent very detailed with his service and explained what I needed to do as well as the next step for his next visit

Paid $1–20Great priceHome inspectionTermite inspection
★★★★★ Janyce · Edited 2 months ago

I use Terminix to prevent against bugs. The company is great and I am always able to talk to a live person rather than following a ton of phone prompts. So far I have had the best and very knowledgeable technicians. Major kudos to Mathew and Francisco who are always patient with me and help to address any concerns!

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★ Aric · 2 months ago

This company does not stand by their work. They will promise the world, not follow up or return calls. DO NOT sign up with Terminix, they will be sure to charge you but not provide promised services. They will say you were unprofessional even though they do not confirm appointments, show up when they choose, and say…

Paid $200+OverpricedTermite inspection
★★★★★ Vivian · Edited 3 months ago

Shout out to my technician Pedro Lopez for his continued professionalism and attentiveness to the service of my home, greatly appreciated 👏

Reasonable priceHornet & wasp exterminationTermite inspectionGeneral pest inspection
★★★★★ Raymond · Edited 3 months ago

always very professional excellent service

Paid $80–100Great priceTermite inspectionBug & insect extermination
★★★★★ Marco · Edited 4 months ago

Devon always does an incredible job!

Hornet & wasp exterminationTermite inspectionSpider extermination
★★★★★ Robert · Edited 4 months ago

Good service and protection from

Termite inspectionTermite exterminationFlea & mite extermination+ Punctuality+ Quality
★ Julianne · 4 months ago

If i could give a 0 I would. There is no communication in this company, trying to cancel or reschedule appointments for them to come to our house is near impossible especially when they only tell you the day before or the morning of. Called multiple times to have more notice only to be lied to or brushed off. When I…

OverpricedHome inspectionTermite inspectionGeneral pest inspection
★★★★★ Paul · 5 months ago

Shout out to Scott for his above and beyond inspection! He was very professional and knowledgeable concerning all the issues I had. He really took his time and provided me information about my contract and even followed up soon after he left. Superb customer service!!

Termite inspection
★ luis · 6 months ago

Overpriced and poor service. Read the contract; otherwise, you will be attached for a year and three thousand plus dollars later. Then you will be free.

Paid $200+OverpricedHome inspectionTermite inspection
★★★★★ Lakyna · 6 months ago

Mr. Wallace was excellent

Home inspectionTermite inspectionBug & insect extermination
★★★★★ Jacoby · Edited 6 months ago

Wasn’t able to answer the door the first time but technician was nice to come back to come in and spray inside. Always on time and informs me of everything that’s going on with my service at my property👌

Paid $20–40Great priceTermite inspectionGeneral pest inspection
★★★★★ sidney · Edited 7 months ago

Bruce Hicks is a happy familiar face. He took care of my elderly parents house, and now ours.

Paid $40–60Great priceAnt exterminationBug & insect exterminationCockroach extermination
★★★★★ Lizbeth · 8 months ago

Bruce Hicks has been our service technician for more than 15 years. He is dependable, thorough and trustworthy.

Paid $80–100Reasonable priceRodent exterminationTermite inspectionSpider extermination
★★★★★ Linda · Edited 8 months ago

Your service technician, Ali, was here at the appointed time, listened to my concerns and promptly took care them even suggesting other areas that should be sprayed to better insure complete coverage. He was polite, professional, and prompt.

Paid $60–80Reasonable priceTermite inspectionGeneral pest inspectionBug & insect extermination
★★★★★ Axel · Edited 10 months ago

Always great service and friendly representatives who are always on time, explain their work and are easy to deal with.

Termite inspection
★★★★★ Gary · Edited 11 months ago

Had our first service with Terminix - Carvel was the technician - he explained everything before he started and aging through every step. All with a pleasant approach and a. Smile. I appreciate the positive approach he maintained throughout his time.

Reasonable priceHome inspectionTermite inspectionTermite extermination
★★★★★ saddam · a year ago

thank you carvel the technician

Paid $40–60Great priceHome inspectionHornet & wasp exterminationRodent extermination
★★★★★ Deborah · Edited a year ago

Richard Rodriguez is Terminix’s Ultimate Soldier in the War Against Insects! He knows my property and approaches each service call in a professional and detail oriented manner above and beyond the scope of all others. He is always willing to listen and address insect intrusion problems with a swift and sure…

Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
★★★★★ Rafael · a year ago

Rafael is very friendly and willing to explain everything he did.

Reasonable priceTermite inspection
★★★★★ Derek · a year ago

Excellent inspection and feedback on how to best protect my home.

Termite inspection
★★★★★ Jose · Edited a year ago

Thanks to Eric Newberry for always be very professional and kind to assist my family and protect our house against pest. Best service you can get.

Ant exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Janet · Edited a year ago

I really appreciate their service

Paid $120–140Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Kim · a year ago

Devon, is always on time, polite and does an excellent job taking our needs. Thank you!

Home inspectionHornet & wasp exterminationTermite inspection
★★★★★ Sean · Edited a year ago

My Terminex Tech Nicole was absolutely AMAZING! She came to our consultation with research on the history of my house. She had insightful information and educated me on the most beneficial ways of preventing termites. She treated my home with my pets in mind. I can not say enough amazing things about her! Terminex…

Reasonable priceHome inspectionTermite inspectionTermite extermination
★★★★★ Vanina · Edited a year ago

Phillip is a great technician , he addressed all my concerns

Ant exterminationHornet & wasp exterminationGeneral pest inspection
★★★★★ Michael · a year ago

Rafael did his job the best one can do. Great guy. He also helped do a few extra things he noticed on his own and thats what I call great service and business.

Reasonable priceTermite inspection
★★★★★ Yvette · Edited a year ago

Excellent service. Prompt, friendly and supportive. The technicians are very knowledgeable and responsive. Thank you so much, Eric Newberry

Termite inspectionMosquito exterminationAnt extermination
★★★★★ Kathryn · Edited a year ago

As always, Austin went above and beyond in his ability to communicate with the client and also and doing a great job with a great personality. Also willingness to do whatever it takes.

Termite inspection+ Punctuality+ Quality+ Professionalism
★★★★★ Marianne · Edited a year ago

Alejandro was very professional and did a fabulous job.

Reasonable priceRodent exterminationTermite inspectionTermite extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Hector · Edited a year ago

Eric Newberryalways does a great job around my home

Termite inspectionSpider exterminationCockroach extermination+ Professionalism
★★★★★ Fran · Edited a year ago

The price for terminix is excellent for the amount of quality service that I get. They're always on time they always do an excellent job and they are truly professional at what they do.Devon is very nice and he is very friendly and professional.

Home inspectionRodent exterminationTermite inspection
★★★★★ Grant · Edited a year ago

Ramon has been very attentive in attacking my roach problem.

Termite inspectionSpider exterminationGeneral pest inspection+ Professionalism
★★★★★ James · Edited a year ago

We are very pleased with the Terminix service we receive. The technicians are knowledgeable and thorough and friendly. The results are evident and appreciated. We highly recommend this service.

Hornet & wasp exterminationTermite inspectionTermite extermination

Show more termite inspection reviews (169 more) →

vs category

Blue = Terminix, grey = bed bug exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.87★ (314 reviews)2024-Q2: 4.91★ (466 reviews)2024-Q3: 4.89★ (322 reviews)2024-Q4: 4.54★ (59 reviews)2025-Q1: 4.78★ (140 reviews)2025-Q2: 4.78★ (365 reviews)2025-Q3: 4.93★ (214 reviews)2025-Q4: 4.67★ (86 reviews)2026-Q1: 4.67★ (85 reviews)2026-Q2: 4.46★ (78 reviews)2026-Q3: 4.65★ (113 reviews)2026-Q4: 4.93★ (59 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$960% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 24%Reasonable 59%Overpriced 6%Not sure 11%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%22+3.3Craft & service 20%33+6.6Value 10%29+2.9Momentum 8%26+2.1Track record 7%95+6.7Accountability 5%81+4.1Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
19
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
22
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
33
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
29
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
26
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
95
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
81

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+680 / −16
Professionalism
+785 / −22
Responsiveness
+630 / −18
Punctuality
+629 / −13
Value
+488 / −14

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