How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%22+3.3Craft & service 20%33+6.6Value 10%29+2.9Momentum 8%26+2.1Track record 7%95+6.7Accountability 5%81+4.1Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORETerminix
Better than 17% of bed bug exterminators · #24 of 29
Terminix for termite inspection
Clear ✕All 209 Google reviews tagged “Termite inspection” · showing 100
Service technician was very professional and thorough. We have had no major issues since starting the service.
Timely service and they did exactly what I needed. Dwayne always delivers.
DO NOT USE TERMINEX. This is the WORST company that we have ever used, every single person we have spoken has either been unhelpful or a liar. Starting from the moment we received a quote we were lied to by the inspector, Ahmad, in central Florida. He suggested we do a termite spray and baits around the house and…
Very professional service.
Awesome!!
I have used Terminix on multiple projects and have always experienced excellent communication, quick response times, and highly professional performance. Their team is reliable, thorough, and a pleasure to work with. I highly recommend Terminix for any project and will continue to use them on all of my future jobs.
Marc, Was excellent very detailed with his service and explained what I needed to do as well as the next step for his next visit
I use Terminix to prevent against bugs. The company is great and I am always able to talk to a live person rather than following a ton of phone prompts. So far I have had the best and very knowledgeable technicians. Major kudos to Mathew and Francisco who are always patient with me and help to address any concerns!
This company does not stand by their work. They will promise the world, not follow up or return calls. DO NOT sign up with Terminix, they will be sure to charge you but not provide promised services. They will say you were unprofessional even though they do not confirm appointments, show up when they choose, and say…
Shout out to my technician Pedro Lopez for his continued professionalism and attentiveness to the service of my home, greatly appreciated 👏
always very professional excellent service
Devon always does an incredible job!
Good service and protection from
If i could give a 0 I would. There is no communication in this company, trying to cancel or reschedule appointments for them to come to our house is near impossible especially when they only tell you the day before or the morning of. Called multiple times to have more notice only to be lied to or brushed off. When I…
Shout out to Scott for his above and beyond inspection! He was very professional and knowledgeable concerning all the issues I had. He really took his time and provided me information about my contract and even followed up soon after he left. Superb customer service!!
Overpriced and poor service. Read the contract; otherwise, you will be attached for a year and three thousand plus dollars later. Then you will be free.
Mr. Wallace was excellent
Wasn’t able to answer the door the first time but technician was nice to come back to come in and spray inside. Always on time and informs me of everything that’s going on with my service at my property👌
Bruce Hicks is a happy familiar face. He took care of my elderly parents house, and now ours.
Bruce Hicks has been our service technician for more than 15 years. He is dependable, thorough and trustworthy.
Your service technician, Ali, was here at the appointed time, listened to my concerns and promptly took care them even suggesting other areas that should be sprayed to better insure complete coverage. He was polite, professional, and prompt.
Always great service and friendly representatives who are always on time, explain their work and are easy to deal with.
Had our first service with Terminix - Carvel was the technician - he explained everything before he started and aging through every step. All with a pleasant approach and a. Smile. I appreciate the positive approach he maintained throughout his time.
thank you carvel the technician
Richard Rodriguez is Terminix’s Ultimate Soldier in the War Against Insects! He knows my property and approaches each service call in a professional and detail oriented manner above and beyond the scope of all others. He is always willing to listen and address insect intrusion problems with a swift and sure…
Rafael is very friendly and willing to explain everything he did.
Excellent inspection and feedback on how to best protect my home.
Thanks to Eric Newberry for always be very professional and kind to assist my family and protect our house against pest. Best service you can get.
I really appreciate their service
Devon, is always on time, polite and does an excellent job taking our needs. Thank you!
My Terminex Tech Nicole was absolutely AMAZING! She came to our consultation with research on the history of my house. She had insightful information and educated me on the most beneficial ways of preventing termites. She treated my home with my pets in mind. I can not say enough amazing things about her! Terminex…
Phillip is a great technician , he addressed all my concerns
Rafael did his job the best one can do. Great guy. He also helped do a few extra things he noticed on his own and thats what I call great service and business.
Excellent service. Prompt, friendly and supportive. The technicians are very knowledgeable and responsive. Thank you so much, Eric Newberry
As always, Austin went above and beyond in his ability to communicate with the client and also and doing a great job with a great personality. Also willingness to do whatever it takes.
Alejandro was very professional and did a fabulous job.
Eric Newberryalways does a great job around my home
The price for terminix is excellent for the amount of quality service that I get. They're always on time they always do an excellent job and they are truly professional at what they do.Devon is very nice and he is very friendly and professional.
Ramon has been very attentive in attacking my roach problem.
We are very pleased with the Terminix service we receive. The technicians are knowledgeable and thorough and friendly. The results are evident and appreciated. We highly recommend this service.
Always available to solve any pest control problem
Ali is a great tech. Everything done perfectly
Does what needs to be done
Convenient and reliable. Tech always makes contact before and after.
Ali did a great job getting rid the wasps nest, making my family safe. He also removed all the ants and cob webs I had surrounding my house! He did an amazing job!
Ali is extremely professional, I highly recommend him.
I’ve had Terminix for several years. My technician Greg English is timely and very diligent in the service he provides to keep my home and surroundings pest free.
The technician Richard Rodriguez has been doing an excellent job for my home. With great professionalism, he takes photos of the issues found, and the best part is, he resolves these pest problems! I haven't encountered cockroaches, ants, or spiders since. Congratulations on the professionalism, and thank you very much for the excellent service provided!
Definitely on time and gave me some valuable information to proceed.
Professional and friendly. Pedro Lopez
Excellent service. The Technicians are courteous and very knowledgeable.
We have been using Terminix for years now. Reasonably priced and always excellent service provided by our longtime technician Richard Rodriguez.
Eric Newberry is awesome. Always on time, conscious of his work and very thorough.
Ali Bastidaseras does a great job every time he comes to the house. He always communicates ahead of time and immediately after service and always sends pictures. He takes care of any issues I have.
Richard Rodriguez does a great job.
Received phenomenal service from Ali today. He was quick, effective, and knowledgeable. Terminix ALWAYS provided excellent service.
Richard Rodriguez has been our Terminix Tech for years. You will never find a more friendly and professional guy. He always informs us of issues and potential issues, and does so with a smile. I highly recommend Richard for all of your pest control needs! He's a great guy!
Technicians are knowledgeable and helpful showing me what I can do better.
Thanks to Eric Newberry. Always provides great service and takes the time to chat about any issues you may have.
Their communicative they always call on their eta professional carry themselves with dignity and treats one with respect on time the time punctual on arrival and if their behind they communicate and responsive if a question is asked they give you the appropriate time to inform their good quality of service and value excellent EXCELLENT !!
They're always very responsive and proactively address problems. I would recommend them to anybody looking for quality pest control.
Excelente servicio súper rápido y cumplidos
The technician Eric Newberry is always a constant professional, is able to explain and answer all our questions and give us tips on how to prevent any other issues from occurring.
Eric Newberry has always been kind and professional with our interactions. He’s thorough with his responsibilities and informative about the product!
After trying so many different services, Terminix is the only one that actually worked for my house. I was lucky enough to have Mr. Nichols as my technician. This guy is like a professor of pest control. His knowledge on the topic is unmatched and the level of professionalism he carries makes the experience all around great.
Very courteous and thorough inspection and treatment.
Terminix seems to be the worst of the subscription world. They hope that you forget you're paying and simultaneously make the customer experience difficult. My most recent phone call entailed them recommending I service for pests once a month but they do not provide a way to make the service recurring. On top of…
Eric, the Terminix Technician is amazing--He is very professional and very knowledgeable! We appreciate having such high quality employees sent to our home for this service. ThankYOU!
Jason Nichols has been an extremely professional for Terminix. I would definitely recommend this service to all my friends.
Over all I'm satisfied with the service.
Paul is always very professional and pleasant to talk with.
Prompt every 3 months. Techs have been professional, courtesy, and provided great service. I highly recommend Terminix.
Techs always call and text with details of when and what’s going to be done before and after job is performed. They clearly state their name too.
Very easy to work with, prompt, friendly and knowledgeable
From the moment we signed up with them it’s been a great experience. They are quick knowledgeable and kind. Shout out to Kevin and Logan great work
always provides good service.
Great service!
Jason Nichols with Terminix has been doing a great job, will continue the service.
Jason Nichols did an excellent job in inspection and application of his services.
Muy profesional,eficiente y amistoso, gracias.
The field staff are outstanding, the administration a catastrophe.
To Jason Bevard re tech# 115969 Laura Siffra. You have a dedicated, pleasant, helpful, knowledgeable and professional tech here. Very good service. She reflects a good image of your company. You should consider giving her a promotion if that were to become available. Why might I suggest that? In my case I sometimes…
Very professional sales person and service technician.
Great communication. Price was affordable. Schedule times were convenient.
I call because I've seen a bug, and Dave, our technician is here really quick. Any pest issues we have had for many years, has been resolved quickly and efficiently. Terminix, especially, Dave George, is the best!
The inspector was knowledgeable and thorough, and the technician was very professional.
I’m not certain I explained my concern he said he was going to do the outside then I went to see what was taking soblong to come spray inside he was gone
There is nothing that I will share at this time. I believe that I have provided info earlier.
Terminix has been treating my house since the first day I bought it (almost 4 years now) they gave me peace of mind from all the termites since then ... they do high quality job and always on time especially the Technician Jessica Liberatore very nice, polite, and professional.... I highly recommend terminix
Wonderful
Fast and efficient. Was able to tell them what I needed on the phone and not have to wait for someone to come out to give a quote and then schedule the service. Needed fast service for a permit inspection. Everyone was nice and professional.
Perfect customer service and care, they do their job.
I've been using them for 3+ years and I've been really happy with their service. I don't have any bug issues in my house or ant problem in my yard. There is really nothing I can complain about so I have to give it a 5 start. I'll update if any changes.
Ali has always been very responsive to our pest-control needs both inside and out.
Terry is professional, friendly and punctual. He always makes my annual inspection so easy.
I have used terminix for approx 4 years and have no complaints with their service. Technicians are professional, friendly and show up as scheduled
Scheduled an appointment two days prior for a termite inspection. The inspector called 4 hours before scheduled appointment time with a request to call back. I called immediately after getting off of work one hour prior to the appointment and he never answered. He never showed up for the appointment or stated in the…
NO PESTS! and animals are safe!
Very complete inspection
We are continuously pleased by our service. Richard is fantastic and always communicates well and provides us with any information or answers to questions we may have!
vs category
Blue = Terminix, grey = bed bug exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%22+3.3Craft & service 20%33+6.6Value 10%29+2.9Momentum 8%26+2.1Track record 7%95+6.7Accountability 5%81+4.1Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
