How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%66+16Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty84−1.6Momentum penalty82−1.8Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORETerminix
Orlando, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 66 bed bug exterminators · 4.8★ from 3,898 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.
Reviews for your job
Customers hired Terminix for 8 kinds of job.
Terminix for hornet & wasp extermination
Clear ✕All 283 Google reviews tagged “Hornet & wasp extermination” · showing 260
I would recommend Terminix for your home pest control. So far they have responded very good and they are able to come out as many times as you need if needed. Overall the service has been good and the technician does a great job.
Eric newbrrey He’s super nice!
Great rep name Ali came out and explained before and afterwards thoroughly what he was going to do and what he found and did. He cleaned the webs outside of my house! I would love for him to come out to all my appointments. There should be more like him in this company! Great job Ali!!
Pedro is always pleasant to work with. He lets me know when he’s coming and does a great job.
Eric Newberry does a good job. Nice to my dog.
Always enjoy the service from members of Teminix coming to the house
Awesome!!
Ali has a excellent service ! Thank you
Eric Newberry came out to my home very polite, explained my situation to me how I had to take things out of cardboard n place cereal in ziplock back or storage containers. A lot of things he schooled me on I appreciate that from him. He went outside and sprayed all the wasps bee hives and window seals Kudos to Eric…
Eric Newberry has been my tech for the last several months, he has really made a difference with my pest control service!! He is very detailed and advises me on current issues and also how to prevent future issues!! Great service from him always!!
Pedro es excelente. Se toma su tiempo preguntando si hemos visto algo inside the house. Por afuera se toma su tiempo limpiando nets y poniendo el product. Great Job Pedro!
Eric is has an amazing customer service! He is super knowledgeable in his field and always gives advice and listens to the issues at hand and explains how he will treat the property! We have been customers for years and he always does an amazing service!
Debron was excellent , very polite and thorough. He is truly an asset to the company, because of him I would encourage my friends and family to give Terminex a call .. become a customer. The technician I am referring to is Devon Anderson
Joe Heist comes regularly up to DeLand to keep my house safe from critters. I have three beautiful trees so my house gets a seasonal rush of bugs - they all stay out or die thanks to Joe. Terminix also set up termite bait stations around the exterior to protect the hardwood and used fiberglass insulation in my attic…
I started using Terminix a few months ago, they always let me know the day before that they are coming to my property, and they always provide me with a report when they are finished. Pedro is very honest about what he finds around my property, and that gives me a peace of mind knowing that I’m in good hands. I…
Pedro Lopez offers an Excellent service and outstanding communication. He assures our concerns and any request of services are taking care with no excuses. He always spray our garage and our porch. He is an asset to Terminix Thank You hope to continue for many years to come.
Shout out to my technician Pedro Lopez for his continued professionalism and attentiveness to the service of my home, greatly appreciated 👏
Great job,thank you!
Solve my problem with ants and very professional technician
always very professional excellent service
Devon always does an incredible job!
Joe is great.
Carvel is amazing! Exceptional customer service and he made sure to address all my concerns. I appreciate how timely he was and how quick Terminix is to always make sure our concerns are taken care of.
Excellent, polite and consistent
Technician very professional and explained all details to me.
The technician always on time and does and excellent job , gives good advice and very clean ...
Bruce Hicks is a happy familiar face. He took care of my elderly parents house, and now ours.
Pedro was very helpful and answered all of our questions and concerns. Great service!
Excellent service by Francisco, he always go the extra mile, very knowledgeable , helpful and great communication with all the process.
Richard Rodriguez Excelente servicio y atención personalizada,estamos muy satisfechos con su trabajo.por años con nosotros,Es Alguien en quien confiamos ciegamente el cuidado de nuestra casa contra todo tipo de plagas.
Good
I recently had an issue outside my house with bugs, since using terminix services my issue has greatly improved. I would definitely recommend using them.
Used Terminex for years…service, technicians, and work excellent,
Eric has always been super helpful and effective at his job. He's also quite friendly.
John Taylor was our service rep. He is friendly,polite and professional. He let us know when he arrived, asked us was there issues with pests and completed his service. He let us know when he was finished. Very pleased with overall service.
Bruce is always professional and efficient at each visit. I left Brucea text because I wasn't going to be home. He took care of everything on the list as usual.
The terminix technician Mr Eric Newberry. Was a very professional ,reliable, respectful and explained everything what was he did during the pest control process. Thanks for the help terminix. .
Michael Harris was very nice and serviced the areas I had concerns also very professional at he's work. Thank you
Carvel was my technician. We had some wasps nests and he came and took out 5 nests for me. He even got stung once but he did a great job!
thank you carvel the technician
Ali Bastidas always does a wonderful job.
Phillip was. Very professional. In and out when I told him what the problem was. Treated all areas concern.
Richard Rodriguez is Terminix’s Ultimate Soldier in the War Against Insects! He knows my property and approaches each service call in a professional and detail oriented manner above and beyond the scope of all others. He is always willing to listen and address insect intrusion problems with a swift and sure…
Ali always does a great job and very professional 👍
Eric Newberry have done an amazing job at my house. He keeps me informed about any findings and the overall status of the home. He also provides good recommendations to help us maintain our house free of pest. Very professional! Thanks Eric!
Routine maintenance
I really appreciate their service
Devon, is always on time, polite and does an excellent job taking our needs. Thank you!
I was very happy with my service today. Hopefully the problem is solved-
They do a great job! Very professional, knowledgeable and thorough. The technician took their time to make sure all my concerns were addressed. Thank you for all you do!
Phillip is a great technician , he addressed all my concerns
I have been getting great service from Eric Newberry. Thank you, so much!
Terminix always provides exemplary service. The value provided for the cost is without compare. It is great knowing that most harmful insects don't stand a chance at my house. However, having said that, why don't you treat for ticks or fleas? You are treating the outside of my home; they also thrive outside,…
Richard Rodriquez is an excellent person and does an outstanding job at our home 5 star. Thank you Richard
Richard Rodriguez does an amazing job of keeping our house pests free. Thank you!
Great job as always
Eric Newberry was excellent and very knowledgeable highly recommend terminex!
Mr. Duval Anderson is one of the Most professional person. He knows exactly what he’s doing in details .. He’s very detailed . I would definitely continue recommending Terminix and your services
Eric Newberry recibí excelente servicio.
Great service, technician is always very friendly
Eric Newberry has always been very helpful and informative. I highly recommend him and Terminix.
Greg English did a supreme Regular services! He is professional, and he cares his customers concerns. I am very happy with his service.
Great service from an excellent tech.
Eric Newberry did a great service
Michael Harris is a PRO! He was on time, extremely thorough, provided a comprehensive review of exactly what he did on our property as well. I was unable to speak with him personally due to being called into a Zoom meeting, but he was very easy to communicate with via text the entire time before, during and after.…
We are very pleased with the Terminix service we receive. The technicians are knowledgeable and thorough and friendly. The results are evident and appreciated. We highly recommend this service.
The agent was very courteous, respectful, and helpful. Answered any questions that we had and provided a complete report of the services performed.
Bruce does an excellent job, he is very kind and polite.
Eric Newberry goes above and beyond for us. They don’t make ‘em like this guy anymore. That’s for sure.
Does what needs to be done
Richard Rodriguez
My technician Eric Newberry is the best!
Ali did a great job getting rid the wasps nest, making my family safe. He also removed all the ants and cob webs I had surrounding my house! He did an amazing job!
Ali is extremely professional, I highly recommend him.
I’ve had Terminix for several years. My technician Greg English is timely and very diligent in the service he provides to keep my home and surroundings pest free.
The technician Richard Rodriguez has been doing an excellent job for my home. With great professionalism, he takes photos of the issues found, and the best part is, he resolves these pest problems! I haven't encountered cockroaches, ants, or spiders since. Congratulations on the professionalism, and thank you very much for the excellent service provided!
Tech. Richard Rodriguez
Good service and professional. Ali Bastidas.
Very prompt and thorough. The service technician, Ali was courteous and professional. Great experience!
Excellent service. The Technicians are courteous and very knowledgeable.
We have been using Terminix for years now. Reasonably priced and always excellent service provided by our longtime technician Richard Rodriguez.
Excellent Service! Eric Newberry was excellent explaining every thing that can help to prevent pest at home. Excellent resource.
Eric Newberry is awesome. Always on time, conscious of his work and very thorough.
Ali Bastidaseras does a great job every time he comes to the house. He always communicates ahead of time and immediately after service and always sends pictures. He takes care of any issues I have.
Pedro Lopez, he is professional and friendly.He does thorough inspections and if there is any problem,he takes care of it.
Richard Rodriguez is the best tech ever! He is thorough and always gets every last pest in the area, and gives excellent, informative updates. Highly recommend him and Terminix for your bug needs.
Richard Rodriguez is the best technician ever
Received phenomenal service from Ali today. He was quick, effective, and knowledgeable. Terminix ALWAYS provided excellent service.
Richard Rodriguez The Technician was on time, he is very professional, good knowledge of his job, great customer service.
Pedro López is very attentive. I was completely impressed by his professionalism and customer service.
Their communicative they always call on their eta professional carry themselves with dignity and treats one with respect on time the time punctual on arrival and if their behind they communicate and responsive if a question is asked they give you the appropriate time to inform their good quality of service and value excellent EXCELLENT !!
Eric newberry is amazing I love him
Joe was very friendly and informative. He was very attentive to my concerns and addressed them appropriately.
no photos
Eric was our Terminex man. He is very nice, friendly, courteous and helpful. He had gone the extra mile to make sure we had a positive experience with our pest control. He exceeded our expectations, and did an awesome job cleaning our light fixtures and making sure all our wasp nests were gone. He gave us advice and…
When you’re dealing with a big company the people who perform the actual services make all the difference. Our tech is Eric Newberry and has always been very helpful, knowledgeable, responsive and personable. I readily give him a thumbs up and 5-star rating.
Good work, mister Eric Newberry came and a did a good job around my house and gave me some good advises.
Richard, the technician went out of his way to remove a wasp next on our second floor. I really appreciate that effort and he has consistently exceeded our expectations. Richard is a great guy.
Pedro Lopez is a TERRIFIC GENTLEMAN who does an OUTSTANDING job!
Pedro is always incredibly polite and responsive. He does an incredible job!
Barrier around home, inside pest nanegement, termite protection
Eric newberry was very knowledgeable on his work also advice on how to prevent pests and what they look for. We were very happy with him - hopefully we will see him again on the next visit
Eric Newberry arrived on time did a walk around with me reviewing trouble spots then performed his services
The service performed by Eric Newberry is top notch. He keeps us informed of everything, very professional.
Eric Newberry has always been kind and professional with our interactions. He’s thorough with his responsibilities and informative about the product!
Eric Newberry from Terminix does a great job and customizes our treatments based on our individual needs. The treatments he’s provided have worked great and been highly effective. He’s always been punctual, courteous and professional.
After trying so many different services, Terminix is the only one that actually worked for my house. I was lucky enough to have Mr. Nichols as my technician. This guy is like a professor of pest control. His knowledge on the topic is unmatched and the level of professionalism he carries makes the experience all around great.
Our technician was amazing !
Techs always call and text with details of when and what’s going to be done before and after job is performed. They clearly state their name too.
Great service!
Jason Nichols with Terminix has been doing a great job, will continue the service.
Lucas was awesome. My previous interaction with other offices(Bradenton) was horrible!! 10 min in and out. F that office! Now that the Tampa office has my area, hallelujah!! My man Lucas is on top of it!! Cleaned out all the webs and nests on the outside too! Their products have always been top notch. It’s some of…
Definitely will use the service again. Our technicians are the best.
Pedro, my service tech, is always courteous and professional. Always notifies me before and after service. Always prompt. Not many companies I would highly recommend but I do highly recommend this one.
Mike came out and inspected the nest to let me know what had to be done. The appointment was set up and Jason came out and sprayed and removed the nest after explaining everything to me. He did a great job.
Knowledgeable
Excellent explanation of treatment steps and expectations over next few days. Willingness to come back if still seeing ants.
Good service, friendly, thorough, we haven't had any pests inside the house since contracting the service.
HUGE THANK YOU TO CALVIN LENNON AND MYKE GRAFALS!!! I was able to schedule my appointment next day (which I understand might not always be available)! They were punctual and fast. Explained the entire process to me step by step and I was even left with notes about what kind of pests they found and what was used to…
Excelente
Have had a great experience with this company. Richard was very professional, texted several days prior to the appointment, when he was there, and followed up with his comments sent directly to me. Definitely recommend!
Duane & Terminix are really great. Especially Duane. He is ALWAYS prompt and courteous. He always asked how my family are doing and remembers stuff we talked about months ago.
Very professional and knowledgeable about what they do
Wonderful
Perfect customer service and care, they do their job.
Ali has always been very responsive to our pest-control needs both inside and out.
Eric took great care of our residence. Most techs with many other companies are here for 5 to 10 minutes a month. Eric didn't rush and did an outstanding job. He was genuinely kind as well as extremely professional and very easy to accommodate us.
Richard is great. We don’t have bugs in our home thanks to him. 10/10.
Happy to have this company servicing my property. Very easy to deal with. The tech was prompt, profesional, respectful and knowledgeable. A1 service across the board. Looking forward to pest free future for my pets and home.
Have large oak tree in back yard, draws roaches so like to have outside of house sprayed.
Excellent service, communication of appointment and polite technician.
Monthly service for bugs in general. No need to worry about bugs inside because they kill them outside before they get in. If we do see bugs inside they come out and service the inside as well.
EXCELLENT
We've had our house serviced by Terminix several times and it has gone very well. Our technician Antwon had done an excellent job helping to educate us on better prevention and has been extremely professional and helpful on his visits. We've had service for years and he's the best we have ever dealt with.
Such a great experience! Jason was extremely informative and educated me on the type of pest found in my home and where it could come from! He answered all my questions and made me feel at ease! Awesome!! Definitely give them a call and let them service your home!
As always, Richard performed my quarterly pest treatment thoroughly and efficiently, and advised me of his findings. He is always very professional and polite.
Davon is courteous and professional.
Gave advanced noticed of appointment, arrived on time, provided solid feedback, professional and I got less bugs. Best of all I barely had to put much thought into it! Easypeasy!
Excellent communication, professional, reliable, and it works!
Paul does a great job at listening to our concerns. I love how he always lets us know he is coming the day before.
I am a terminix customer for more than a year and just renew my contract. However these past few weeks I always see live spiders inside our home inspite of availing the continuous service. I hope terminix will get rid of those spiders again.
Very complete inspection
very professional and experienced. also he went through a lot of research to help me with my questions. thank you for your help and support.
The tech Ali Bastidas did an awesome job. He contacted me before arrival and sent me pictures of the work he had done. I was very impressed.
Had problem with eggs of cockroaches in dog bones that were in kitchen Pedro sprayed the kitchen and than checked the cabinets. Did a great job.
Very courteous. Prompt communication.
Affordable, quality products that get the job done and very helpful, caring and professional service technicians
Ali Bastidas is amazing! He truly takes the time to always let me know when he is on the way so i can put my animals up. He takes the time slowly to spray and take care all areas. He stays updated and always comes on time. He even got down a huge wasp nest for me i did not know i even had! Amazing service and definitely recommend.
I called and ask for extra service for my yard to be treated for fleas due to we have a lot of stray cats in our neighborhood. Our dog is outside with us when I take my children in the back and front yard to play. I got a message on Tuesday saying a technician would be out on Thursday. I responded back to the…
The tech did a wonderful job, in explaining everything he saw and did. Very polite
I appreciate Pedro taking time to address my concerns and explaining what steps he is taking to prevent pest from invading my house. I am glad I made the call with Terminix and look forward to continue to receive great service in the future.
I cancel my service after 3 services. Poor lowsy extermination performance. RUDE & UNPROFESSIONAL Techs. Exterminate a 2500 square feet house outside in less than 8 minutes. I will not recommend them.
Andrew in Orlando, Florida is amazing! He is communicative and very knowledgeable.
Thank you so much for sending Oscar Ostos, he is by far the most knowledgeable and professional technician we have met. Mr. Ostos is first-class and Terminix should be honored to have him as an ambassador of the brand. To Oscar, thanks again for educating us and caring for us like family.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 474 | $63–$124 |
| Ant extermination | 370 | $56–$246 |
| Cockroach extermination | 349 | $91–$323 |
| Spider extermination | 296 | $88–$161 |
| Hornet & wasp extermination | 281 | $86–$323 |
| Termite inspection | 209 | $121–$371 |
| Bug & insect extermination | 194 | $73–$133 |
| Termite extermination | 154 | $103–$371 |
