Is Terminix any good?
Our verdict: mixed — #87 of 102 wildlife removal services, better than 15%. Customers single out its track record and momentum; value is where it trails.
Track record — better than 82% of peers
Momentum — better than 71% of peers
Accountability — 14th percentile
Satisfaction — 12th percentile
Value — 11th percentile
Price $$$: 38% above typical
Terminix for ant extermination
Clear ✕94 customers reviewed a ant extermination job here and rated it 4.80★. Most paid $100–120 (category typical: $71–$246). For this job it ranks #63 of 71 wildlife removal services we track.
All 94 Google reviews tagged “Ant extermination” · showing 60
Ryan was a totally efficient, effective, and professional service provider. I will be pleased to have him come again to our home, as well as to recommend him to others. Thank you, Terminix.
Great communication, thorough service, fantastic results. Our technician Mario knows his business and always delivers.
Ryan is an excellent technician. He always goes the extra MILE to provide the service we ask for. I would rate him higher than a five star I would give him a 10 if possible.
The same tech has been spraying our house exterior for several years. It is nice to see a familiar face each time. We are very happy with the service we receive from Terminex.
Really happy with the service. Mike, the technician is great!! Very helpful and knowledgeable.
Took care of the spider webs! Added protection to the outside of the house! Tshombre is very personable!
Before I had Terminix, I had a terrible ant problem. I have not seen one ant since hiring Terminix over 10 years ago.
EXCELLENT SERVICE! TERRIFIC TECHNICIAN, VERY ACCOMMODATING!
We were supposed to have Terminix out last month as we are paying for the monthly service to help with an ant problem. We have had Terminix for 5+ years and have had excellent service for many years. We scheduled a service appointment like every other time, but nobody showed up. We called and explained that nobody…
Great service
Terminix eliminated our home's ant infestation with one service call.
Luis all was does an amazing job!
Quality and on time serviceh
I tried two other companies before changing to Terminex. Every technician and support staff are 5 star. Most contact has been with David and Juan but they just set the standard the company follows.
Charles is the BEST
Juan made every effort to provide the needed service. He was friendly and accommodating.
The Terminex employee came to our home and helped to stop the ant invasion. He was friendly and knowledgeable
Did my quarterly pest control -- cleaning and checking also spraying as needed. John is great and it's reassuring to have the same tech every quarter and to know I call call if I have a problem and they will be right out!!!
I have been a loyal customer for Terminex in my past 2 homes and my current one. Every technician has been prompt, professional, friendly and flexible with my family’s schedule. Their prices are reasonable and their policy of returning for extra services between scheduled appointments is excellent!
Richard is awesome. Please thank and congratulate him more. Thank you.
Every technician that has come to my home have been very professional, attentive, and caring about my issues. All were knowledgeable when I had questions or concerns. Very happy with the service.
Great experience! Always so courteous and professional.
Julian was so friendly and answered my questions. He was very professional and helpful
On-time excellent service as always!
Luis is reliable and answers my calls immediately. he does an excellent job!
We have had great service with Terminix. Wayne our technician always calls the day before we are scheduled to be serviced and he arrives within the time slot we were given. He checks to see if we are experiencing any new problems or need any added areas treated. We would recommend Terminix for their service as well.as their very reasonable prices.
I was very happy with the service from Terminix. The agent, Charles Selvage was super friendly, knowledgeable and helpful. He completed the job quickly and efficiently. I am looking forward to having him come back again. The online management page is super fast and easy to use. It makes it very convenient.
the service was grate
My only complaint is that I want to be notified at least a day or two before the service, not 15/20 minutes before the tech arrives. And no service on Thursdays please
Painful, but cancelled my account due to suspect sales tactics. Customer since 2018. The field technicians are great, but they price gouge you on additional services. 300 to treat a storage shed for bees, when the orginal qoute was for 200. Then when I decide too look else where, they offer to check with management…
John Garcia is always very through and courteous.
Great service and haven't seen any insects in our home since we started using Terminix. Our spray technician is professional and always on time.
I'm trying to cancel all 3 services I have with Terminix due ONLY to their inept customer service. The technicians I've had the pleasure to work with have been fabulous - courteous, professional, responsive and very effective. They go the extra mile when asked for help. I've been with Terminix for something like…
None
Have obtained Terminex services for protection of my home from various pests, and so far my home is pest-free!
The periodic service around my home has greatly minimized any insects inside my home. Of course, an occasional spider will find its way inside but no infestations of ants or other insects have occurred.
awesome and friendly technician
Terminix provides an excellent service. Wayne, our service guy is very thorough and knowledgeable.
Ivan is very professional and friendly .
My moms house had rodents, within 4 days I got rid of 6 rodents after using terminix services i am extremely happy
Very happy with our new technician Frank! Friendly and helpful. Thank you, The Boyers
dependable fast service,
We have been using Terminix for many years. Great service technician, Perry Connor. Very friendly and knowledgeable.
I got a text to confirm an inspection appointment, I confirmed and it was set. for a time period of 10-12 at 12:30 I called customer support. They tried to reach the tech and couldn't but left a message they then tried the supervisor. Customer service said both were left a message to contact me about the…
I was seeing a lot of ants and found some in my kitchen and nests outside. since it was sprayed I have not seen any ants. Thank you.
Always responsive - fantastic!
Great service, recommend to anyone with insect problems outside their home.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Terminix
Is Terminix good?
Yes by most measures: 4.7★ from 969 Google reviews and an Experts Score of 28/100 (grade D), #87 of 102 wildlife removal services we track. 4.3% of reviews in the last two years were 1–2★ (category average 1.6%).
How much does Terminix charge?
Customers reported a typical bill of $140 (middle half $88–$255), 38% above the wildlife removal services median of $101.
What do customers hire Terminix for?
Mostly spider extermination (102), ant extermination (94), general pest inspection (89), termite inspection (72).
Does the owner respond to complaints?
The owner replied to 41% of 1–3★ reviews (category: 65%).