Our verdict: mixed — #87 of 102 wildlife removal services, better than 15%. Customers single out its track record and momentum; value is where it trails.
👍 Strengths
Track record — better than 82% of peers
Momentum — better than 71% of peers
👎 Watch-outs
Accountability — 14th percentile
Satisfaction — 12th percentile
Value — 11th percentile
Price $$$: 38% above typical
Need a specific job done? See what customers paid and said about it here.
35 customers reviewed a bug & insect extermination job here and rated it 4.97★. Most paid $200+ (category typical: $67–$133). For this job it ranks #50 of 67 wildlife removal services we track.
All 35 Google reviews tagged “Bug & insect extermination” · showing 20
Sheila1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Terminix is a great company- always have a good experience & our tech Mike goes above & beyond to address any concerns about bugs we have. Highly recommend him and Terminix!
Mel2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Daniel is an excellent technician . He communicates regularly before and after his visits to treat the exterior of my home for pests
Michael3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Ryan was very detailed oriented in performance of his pest control activities. He is very personable and attentive. Thank you!
Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Michelle5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Super nice, polite and communicative from one day before. He was efficient and explained step by step so I would understand and educated me through my process. There always a window of time (2hrs usually) but he let me know when he got closer to my time when he would arrive. This help to plan my drop off times and not feel rushed.
Tracy1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Mike the service tech for Terminix goes above and beyond with his service. He’s a super guy to work with
Chris1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
My technician was great! He clearly communicated everything he would be doing, took the time to speak with me about my concerns, and answered my questions about specific areas of the yard. The service is always quick and painless. Thank you!
Home inspectionBug & insect extermination
ron3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Great communication, thorough service, fantastic results. Our technician Mario knows his business and always delivers.
Reasonable priceGeneral pest inspectionMosquito exterminationBug & insect extermination
MarcusLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Jorge was our tech for this appointment. His communication was amazing, making sure there was nothing else we needed the day before he came by. When he arrived for our quarterly house maintenance, he was super friendly and professional when introducing himself and told us everything he was going to do, and what to…
Great priceGeneral pest inspectionBug & insect extermination
JOSE1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Ryan is an excellent technician. He always goes the extra MILE to provide the service we ask for. I would rate him higher than a five star I would give him a 10 if possible.
AprilLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Mario is amazing. He is very thorough and helps us with all our spiders, fleas and mice oh my ! He is flexible with our crazy schedule. He helps make our Terminex experience a great one.
Nancy8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I have been a Terminix customer for years and have been very pleased with my service. They get the job done . My technician Ryan is on time , courteous and knowledgable. Thanks Ryan!
Edna6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
I was very happy with the service Charles provided. On time, answered all questions, reassured me the bug problem would be resolved and it was! Thank you Terminix and Charles!
Liza9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Alfredo was very thorough in the inspection & de-webbing the property as well as the pergola. Super appreciate his diligence! His service and care is top notch!
Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Reyna7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Really happy with the service. Mike, the technician is great!! Very helpful and knowledgeable.
Rosie13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Jason did an awesome job performing the pest control on our property...keeping me updated and posted on any potential problems.
Bug & insect extermination
Tannaz10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
My Terminix representative Juan de la Rosa was extremely thoughtful and made sure that I was satisfied with everything that he had done before he left my house. He spends the time to make sure that everything is done and if he doesn’t finish the same day, he makes sure that he comes back and does the job to the…
Joe6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★
Shawn3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
TJ Carter is an outstanding technician and truly cares about giving phenomenal customer service. He consistently goes above and beyond the standard or typical delivery of service to keep my home free of annoying insects and pests.
Jay3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Juan Carlos is very engaging and customer friendly. He explained the process of pest control and the safeguards used by his company. He seems to be detailed in his service and showed areas where he did some additional preventive work.
Rick10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Yes by most measures: 4.7★ from 969 Google reviews and an Experts Score of 28/100 (grade D), #87 of 102 wildlife removal services we track. 4.3% of reviews in the last two years were 1–2★ (category average 1.6%).
How much does Terminix charge?
Customers reported a typical bill of $140 (middle half $88–$255), 38% above the wildlife removal services median of $101.
What do customers hire Terminix for?
Mostly spider extermination (102), ant extermination (94), general pest inspection (89), termite inspection (72).
Does the owner respond to complaints?
The owner replied to 41% of 1–3★ reviews (category: 65%).
