Is Terminix any good?
Our verdict: mixed — #87 of 102 wildlife removal services, better than 15%. Customers single out its track record and momentum; value is where it trails.
Track record — better than 82% of peers
Momentum — better than 71% of peers
Accountability — 14th percentile
Satisfaction — 12th percentile
Value — 11th percentile
Price $$$: 38% above typical
Terminix for bug & insect extermination
Clear ✕35 customers reviewed a bug & insect extermination job here and rated it 4.97★. Most paid $200+ (category typical: $67–$133). For this job it ranks #50 of 67 wildlife removal services we track.
All 35 Google reviews tagged “Bug & insect extermination”
Terminix is a great company- always have a good experience & our tech Mike goes above & beyond to address any concerns about bugs we have. Highly recommend him and Terminix!
Daniel is an excellent technician . He communicates regularly before and after his visits to treat the exterior of my home for pests
Ryan was very detailed oriented in performance of his pest control activities. He is very personable and attentive. Thank you!
Super nice, polite and communicative from one day before. He was efficient and explained step by step so I would understand and educated me through my process. There always a window of time (2hrs usually) but he let me know when he got closer to my time when he would arrive. This help to plan my drop off times and not feel rushed.
Mike the service tech for Terminix goes above and beyond with his service. He’s a super guy to work with
My technician was great! He clearly communicated everything he would be doing, took the time to speak with me about my concerns, and answered my questions about specific areas of the yard. The service is always quick and painless. Thank you!
Great communication, thorough service, fantastic results. Our technician Mario knows his business and always delivers.
Jorge was our tech for this appointment. His communication was amazing, making sure there was nothing else we needed the day before he came by. When he arrived for our quarterly house maintenance, he was super friendly and professional when introducing himself and told us everything he was going to do, and what to…
Ryan is an excellent technician. He always goes the extra MILE to provide the service we ask for. I would rate him higher than a five star I would give him a 10 if possible.
Mario is amazing. He is very thorough and helps us with all our spiders, fleas and mice oh my ! He is flexible with our crazy schedule. He helps make our Terminex experience a great one.
I have been a Terminix customer for years and have been very pleased with my service. They get the job done . My technician Ryan is on time , courteous and knowledgable. Thanks Ryan!
I was very happy with the service Charles provided. On time, answered all questions, reassured me the bug problem would be resolved and it was! Thank you Terminix and Charles!
Alfredo was very thorough in the inspection & de-webbing the property as well as the pergola. Super appreciate his diligence! His service and care is top notch!
Really happy with the service. Mike, the technician is great!! Very helpful and knowledgeable.
Jason did an awesome job performing the pest control on our property...keeping me updated and posted on any potential problems.
My Terminix representative Juan de la Rosa was extremely thoughtful and made sure that I was satisfied with everything that he had done before he left my house. He spends the time to make sure that everything is done and if he doesn’t finish the same day, he makes sure that he comes back and does the job to the…
Great Service and very knowledgeable technician.
TJ Carter is an outstanding technician and truly cares about giving phenomenal customer service. He consistently goes above and beyond the standard or typical delivery of service to keep my home free of annoying insects and pests.
Juan Carlos is very engaging and customer friendly. He explained the process of pest control and the safeguards used by his company. He seems to be detailed in his service and showed areas where he did some additional preventive work.
Our service Tech, TJ is great.
Alfredo is amazing. He’s very respectful and knowledgeable in his field. Gives excellent customer service. Because of employees like this, it makes it a pleasure doing business with Termix
We have had Terminix for years, and have had the same technician servicing our home. We receive excellent service. Our technician explained what was done each time. We have had issues in the past, and when I call our technician, he usually comes within a day to resolve our problem. We are very happy with the…
I have been a loyal customer for Terminex in my past 2 homes and my current one. Every technician has been prompt, professional, friendly and flexible with my family’s schedule. Their prices are reasonable and their policy of returning for extra services between scheduled appointments is excellent!
For the first time I was there to meet the technician. For the next time I just need to make sure her had access to backyard and my fur babies are in the house. I don't have to be home for him. And I can always call if I have a question or need something checked out.
Richard is awesome. Please thank and congratulate him more. Thank you.
On-time excellent service as always!
Easy to work with
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Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Terminix
Is Terminix good?
Yes by most measures: 4.7★ from 969 Google reviews and an Experts Score of 28/100 (grade D), #87 of 102 wildlife removal services we track. 4.3% of reviews in the last two years were 1–2★ (category average 1.6%).
How much does Terminix charge?
Customers reported a typical bill of $140 (middle half $88–$255), 38% above the wildlife removal services median of $101.
What do customers hire Terminix for?
Mostly spider extermination (102), ant extermination (94), general pest inspection (89), termite inspection (72).
Does the owner respond to complaints?
The owner replied to 41% of 1–3★ reviews (category: 65%).
