Is Terminix any good?
Our verdict: mixed — #87 of 102 wildlife removal services, better than 15%. Customers single out its track record and momentum; value is where it trails.
Track record — better than 82% of peers
Momentum — better than 71% of peers
Accountability — 14th percentile
Satisfaction — 12th percentile
Value — 11th percentile
Price $$$: 38% above typical
Terminix for general pest inspection
Clear ✕89 customers reviewed a general pest inspection job here and rated it 4.96★. Most paid $80–100 (category typical: $61–$126). For this job it ranks #56 of 81 wildlife removal services we track.
All 89 Google reviews tagged “General pest inspection” · showing 20
I gave a 10 rating because Mike Boone does a great job at taking care of my house ant problem. Mike is friendly and explains what he is putting and why he uses it. He also does a good job of letting me know the day or two before a scheduled appointment and texts me when he is on the way the day of the appointment.…
Terminix did a great job and specifically my technician Mike Boone. He continues to be an all-star in his professional approach, great communication and reliability.
Terminex has been a great company. They have great communication and are always punctual. I appreciate their thoroughness and would highly recommend them for all your pest control needs. The monthly cost is well worth the peace of mind! Thank you, Jorge Leal, for taking care of the spider eggs!! 😬🕷️🕸️
Great service as always! Mike is the best.
Ryan was very detailed oriented in performance of his pest control activities. He is very personable and attentive. Thank you!
Jorge is a true professional. He does an excellent job, communicates what he has and will do, and is so extremely helpful. He takes prides in his work and is a great representation of Terminix values.
Ryan is the best! He truly cares about the client and will go to great lengths to address the problem. Very satisfied.
Great communication, thorough service, fantastic results. Our technician Mario knows his business and always delivers.
Jorge was our tech for this appointment. His communication was amazing, making sure there was nothing else we needed the day before he came by. When he arrived for our quarterly house maintenance, he was super friendly and professional when introducing himself and told us everything he was going to do, and what to…
Excellent work! Great customer service!
Jorge is always friendly and professional. We appreciate he goes the extra mile!
Our technician Ivan has been very professional, knowledgable, friendly and responsive and he is the main reason we support Terminix in our homes and businesses
Mario is amazing. He is very thorough and helps us with all our spiders, fleas and mice oh my ! He is flexible with our crazy schedule. He helps make our Terminex experience a great one.
Alfredo S. does an amazing job each time and is very communicative before and after he visits. I’ve had specific issues in between services that he quickly resolved. Great customer service with a smile!
Saul notified me in advance when he is coming for our regular service with a 2 hour window and ask if we have any concerns. He was punctual and professional and gave me some suggestions on my concerns (raccoons eating our grapes) and what our services includes.
Every quarter Mike Boone sprays around our yard and at the base of our house, keeping ants and spiders and other pests away. And like clockwork and not a bug insight, Mike is back to spray again the following quarter. We appreciate his diligence, is knowledge, and respect for our property. He also is a super…
Mike is very efficient and friendly. He shows up on time and makes sure I'm spider and bug free for 3 months.
Alfredo was very thorough in the inspection & de-webbing the property as well as the pergola. Super appreciate his diligence! His service and care is top notch!
The same tech has been spraying our house exterior for several years. It is nice to see a familiar face each time. We are very happy with the service we receive from Terminex.
Mike always lets me know when he is coming and on time. He lets me know if there are any concerns and responds to any of my concerns.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Terminix
Is Terminix good?
Yes by most measures: 4.7★ from 969 Google reviews and an Experts Score of 28/100 (grade D), #87 of 102 wildlife removal services we track. 4.3% of reviews in the last two years were 1–2★ (category average 1.6%).
How much does Terminix charge?
Customers reported a typical bill of $140 (middle half $88–$255), 38% above the wildlife removal services median of $101.
What do customers hire Terminix for?
Mostly spider extermination (102), ant extermination (94), general pest inspection (89), termite inspection (72).
Does the owner respond to complaints?
The owner replied to 41% of 1–3★ reviews (category: 65%).
