Is Terminix any good?
Our verdict: mixed — #87 of 102 wildlife removal services, better than 15%. Customers single out its track record and momentum; value is where it trails.
Track record — better than 82% of peers
Momentum — better than 71% of peers
Accountability — 14th percentile
Satisfaction — 12th percentile
Value — 11th percentile
Price $$$: 38% above typical
Terminix for general pest inspection
Clear ✕89 customers reviewed a general pest inspection job here and rated it 4.96★. Most paid $80–100 (category typical: $61–$126). For this job it ranks #56 of 81 wildlife removal services we track.
All 89 Google reviews tagged “General pest inspection” · showing 40
I gave a 10 rating because Mike Boone does a great job at taking care of my house ant problem. Mike is friendly and explains what he is putting and why he uses it. He also does a good job of letting me know the day or two before a scheduled appointment and texts me when he is on the way the day of the appointment.…
Terminix did a great job and specifically my technician Mike Boone. He continues to be an all-star in his professional approach, great communication and reliability.
Terminex has been a great company. They have great communication and are always punctual. I appreciate their thoroughness and would highly recommend them for all your pest control needs. The monthly cost is well worth the peace of mind! Thank you, Jorge Leal, for taking care of the spider eggs!! 😬🕷️🕸️
Great service as always! Mike is the best.
Ryan was very detailed oriented in performance of his pest control activities. He is very personable and attentive. Thank you!
Jorge is a true professional. He does an excellent job, communicates what he has and will do, and is so extremely helpful. He takes prides in his work and is a great representation of Terminix values.
Ryan is the best! He truly cares about the client and will go to great lengths to address the problem. Very satisfied.
Great communication, thorough service, fantastic results. Our technician Mario knows his business and always delivers.
Jorge was our tech for this appointment. His communication was amazing, making sure there was nothing else we needed the day before he came by. When he arrived for our quarterly house maintenance, he was super friendly and professional when introducing himself and told us everything he was going to do, and what to…
Excellent work! Great customer service!
Jorge is always friendly and professional. We appreciate he goes the extra mile!
Our technician Ivan has been very professional, knowledgable, friendly and responsive and he is the main reason we support Terminix in our homes and businesses
Mario is amazing. He is very thorough and helps us with all our spiders, fleas and mice oh my ! He is flexible with our crazy schedule. He helps make our Terminex experience a great one.
Alfredo S. does an amazing job each time and is very communicative before and after he visits. I’ve had specific issues in between services that he quickly resolved. Great customer service with a smile!
Saul notified me in advance when he is coming for our regular service with a 2 hour window and ask if we have any concerns. He was punctual and professional and gave me some suggestions on my concerns (raccoons eating our grapes) and what our services includes.
Every quarter Mike Boone sprays around our yard and at the base of our house, keeping ants and spiders and other pests away. And like clockwork and not a bug insight, Mike is back to spray again the following quarter. We appreciate his diligence, is knowledge, and respect for our property. He also is a super…
Mike is very efficient and friendly. He shows up on time and makes sure I'm spider and bug free for 3 months.
Alfredo was very thorough in the inspection & de-webbing the property as well as the pergola. Super appreciate his diligence! His service and care is top notch!
The same tech has been spraying our house exterior for several years. It is nice to see a familiar face each time. We are very happy with the service we receive from Terminex.
Mike always lets me know when he is coming and on time. He lets me know if there are any concerns and responds to any of my concerns.
My technician Mike Boone is terrific about keeping me informed about his schedule and promptly reporting his findings. He's also been super responsive when we've needed extra service
We contracted with Terminex after our previous pest control company failed us. From the person who negotiated our contract to every technician who has visited our home to control, not only insects, but rodents, we have enjoyed excellent customer service, quick responses and the most professional treatment all the…
Juan de la Rosa takes care of my home. He is fantastic to work with, very responsive and always incredibly professional. He always wants to make sure that the job gets done right! His professional service is a huge reason as to why I continued to work with Terminix.
We have been customers for 30 years. We require monthly maintenance because our property is in a rural canyon area of the east county. Our technician " Ryan" possess all of the qualities required for a field service position. He has the training, experience, and desire to perform his job at a high standard. He also…
We were clients for years and then left hanging after a contractor damaged the tiles on our roof. Don't recommend them they never call back not even the headquarters office, they make promises and never keep them. Had to hire another company to do work they missed.it cost us over $ 2,000. This doesn't include the…
Juan is an excellent technician.
John Garcia showed up on time after texting me his status. He did an excellent job of clean to spider webs and spraying for bugs. Ge provided a detailed report when finished.
Took care of the spider webs! Added protection to the outside of the house! Tshombre is very personable!
EXCELLENT SERVICE! TERRIFIC TECHNICIAN, VERY ACCOMMODATING!
Great service
I have been with Terminex for approx 30 years. The price, results, promptness and knowledge mean a lot. Our technician, Luis, is the best!! He always goes above and beyond. Thank you, Luis!!
I always appreciate the great service from Luis Castro with Terminix… He’s always prompt and very thorough. Thank you so much!!
I tried two other companies before changing to Terminex. Every technician and support staff are 5 star. Most contact has been with David and Juan but they just set the standard the company follows.
Charles is the BEST
Ivan arrives as scheduled and informs us if anything is found that needs to be addressed or if it's outside of what he can do.
Luis is great!
Felipe is a great worker! Had him over for inspection today. Professional respectful takes his time. That’s what customers want from Pest Control companies!!
Did my quarterly pest control -- cleaning and checking also spraying as needed. John is great and it's reassuring to have the same tech every quarter and to know I call call if I have a problem and they will be right out!!!
We have had such a wonderful experience with Caleb at the Pacific Highway , San Diego- Terminix. He is very professional, friendly and informative when he comes to the house. It is nice to have someone we fully trust regarding our pest related needs and the pricing is very fair, which is nice also. Caleb is super…
Careful professional inspection
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Terminix
Is Terminix good?
Yes by most measures: 4.7★ from 969 Google reviews and an Experts Score of 28/100 (grade D), #87 of 102 wildlife removal services we track. 4.3% of reviews in the last two years were 1–2★ (category average 1.6%).
How much does Terminix charge?
Customers reported a typical bill of $140 (middle half $88–$255), 38% above the wildlife removal services median of $101.
What do customers hire Terminix for?
Mostly spider extermination (102), ant extermination (94), general pest inspection (89), termite inspection (72).
Does the owner respond to complaints?
The owner replied to 41% of 1–3★ reviews (category: 65%).
