Is Terminix any good?
Our verdict: mixed — #87 of 102 wildlife removal services, better than 15%. Customers single out its track record and momentum; value is where it trails.
Track record — better than 82% of peers
Momentum — better than 71% of peers
Accountability — 14th percentile
Satisfaction — 12th percentile
Value — 11th percentile
Price $$$: 38% above typical
Terminix for spider extermination
Clear ✕102 customers reviewed a spider extermination job here and rated it 4.89★. Most paid $120–140 (category typical: $53–$133). For this job it ranks #57 of 70 wildlife removal services we track.
All 102 Google reviews tagged “Spider extermination” · showing 60
Daniel is an excellent technician . He communicates regularly before and after his visits to treat the exterior of my home for pests
Terminex has been a great company. They have great communication and are always punctual. I appreciate their thoroughness and would highly recommend them for all your pest control needs. The monthly cost is well worth the peace of mind! Thank you, Jorge Leal, for taking care of the spider eggs!! 😬🕷️🕸️
Ryan was very detailed oriented in performance of his pest control activities. He is very personable and attentive. Thank you!
Super nice, polite and communicative from one day before. He was efficient and explained step by step so I would understand and educated me through my process. There always a window of time (2hrs usually) but he let me know when he got closer to my time when he would arrive. This help to plan my drop off times and not feel rushed.
Jorge is always friendly and professional. We appreciate he goes the extra mile!
Ryan is an excellent technician. He always goes the extra MILE to provide the service we ask for. I would rate him higher than a five star I would give him a 10 if possible.
Mario is amazing. He is very thorough and helps us with all our spiders, fleas and mice oh my ! He is flexible with our crazy schedule. He helps make our Terminex experience a great one.
Saul notified me in advance when he is coming for our regular service with a 2 hour window and ask if we have any concerns. He was punctual and professional and gave me some suggestions on my concerns (raccoons eating our grapes) and what our services includes.
Alfredo was very thorough in the inspection & de-webbing the property as well as the pergola. Super appreciate his diligence! His service and care is top notch!
Really happy with the service. Mike, the technician is great!! Very helpful and knowledgeable.
Ryan is very friendly and helpful
Excellent Service! Thank You Juan
Took care of the spider webs! Added protection to the outside of the house! Tshombre is very personable!
Before I had Terminix, I had a terrible ant problem. I have not seen one ant since hiring Terminix over 10 years ago.
EXCELLENT SERVICE! TERRIFIC TECHNICIAN, VERY ACCOMMODATING!
Great service
Luis all was does an amazing job!
Quality and on time serviceh
Charles is the BEST
Juan made every effort to provide the needed service. He was friendly and accommodating.
Did my quarterly pest control -- cleaning and checking also spraying as needed. John is great and it's reassuring to have the same tech every quarter and to know I call call if I have a problem and they will be right out!!!
Great experience! Always so courteous and professional.
Good job all the time. I don’t think it’s necessary to have to do a review every single time they come,
Luis is reliable and answers my calls immediately. he does an excellent job!
We have had great service with Terminix. Wayne our technician always calls the day before we are scheduled to be serviced and he arrives within the time slot we were given. He checks to see if we are experiencing any new problems or need any added areas treated. We would recommend Terminix for their service as well.as their very reasonable prices.
I was very happy with the service from Terminix. The agent, Charles Selvage was super friendly, knowledgeable and helpful. He completed the job quickly and efficiently. I am looking forward to having him come back again. The online management page is super fast and easy to use. It makes it very convenient.
the service was grate
Painful, but cancelled my account due to suspect sales tactics. Customer since 2018. The field technicians are great, but they price gouge you on additional services. 300 to treat a storage shed for bees, when the orginal qoute was for 200. Then when I decide too look else where, they offer to check with management…
John Garcia is always very through and courteous.
Great service and haven't seen any insects in our home since we started using Terminix. Our spray technician is professional and always on time.
I'm trying to cancel all 3 services I have with Terminix due ONLY to their inept customer service. The technicians I've had the pleasure to work with have been fabulous - courteous, professional, responsive and very effective. They go the extra mile when asked for help. I've been with Terminix for something like…
None
Have obtained Terminex services for protection of my home from various pests, and so far my home is pest-free!
The periodic service around my home has greatly minimized any insects inside my home. Of course, an occasional spider will find its way inside but no infestations of ants or other insects have occurred.
Bugs be gone! Love it!
awesome and friendly technician
Terminix provides an excellent service. Wayne, our service guy is very thorough and knowledgeable.
1) Our termite inspector is a fantastic person, very respectful, thorough, thoughtful, cooperative, on time. An all around good guy. 2) Our pest control service technician provides excellent service. Tech listens to my needs and concerns. Shows up on time, is polite and thorough. Responds to my text message after…
Smooth and easy. Do not make you suffer like the cable companies do.
My moms house had rodents, within 4 days I got rid of 6 rodents after using terminix services i am extremely happy
Very happy with our new technician Frank! Friendly and helpful. Thank you, The Boyers
The technician who came out was very professional. He asked me if I had any questions and or concerns. He got to work right away and dusted off any spider webs on the exterior of the house and he sprayed as well. I was very satisfied with the service he provided.
dependable fast service,
We have been using Terminix for many years. Great service technician, Perry Connor. Very friendly and knowledgeable.
I got a text to confirm an inspection appointment, I confirmed and it was set. for a time period of 10-12 at 12:30 I called customer support. They tried to reach the tech and couldn't but left a message they then tried the supervisor. Customer service said both were left a message to contact me about the…
Great service, recommend to anyone with insect problems outside their home.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Terminix
Is Terminix good?
Yes by most measures: 4.7★ from 969 Google reviews and an Experts Score of 28/100 (grade D), #87 of 102 wildlife removal services we track. 4.3% of reviews in the last two years were 1–2★ (category average 1.6%).
How much does Terminix charge?
Customers reported a typical bill of $140 (middle half $88–$255), 38% above the wildlife removal services median of $101.
What do customers hire Terminix for?
Mostly spider extermination (102), ant extermination (94), general pest inspection (89), termite inspection (72).
Does the owner respond to complaints?
The owner replied to 41% of 1–3★ reviews (category: 65%).