Experts Reviews · Company report
Terminix logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%70+17Value 14%85+12Replies to reviews 7%43+3Craft & service penalty78−2.2Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Terminix

San Diego, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.7★ from 969 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Terminix is better than 76% of wildlife removal services.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Terminix is better than 70% of wildlife removal services.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Terminix is better than 78% of wildlife removal services.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Terminix is better than 85% of wildlife removal services.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Terminix is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Terminix is better than 43% of wildlife removal services.C
43

Reviews for your job

Customers hired Terminix for 8 kinds of job.

Terminix for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$67–$133
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#52 / 67
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 35 Google reviews tagged “Bug & insect extermination”

Sheila1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Terminix is a great company- always have a good experience & our tech Mike goes above & beyond to address any concerns about bugs we have. Highly recommend him and Terminix!

Paid $60–80Reasonable priceBug & insect extermination
Mel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Daniel is an excellent technician . He communicates regularly before and after his visits to treat the exterior of my home for pests

Paid $40–60Reasonable priceSpider exterminationMosquito exterminationBug & insect extermination
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ryan was very detailed oriented in performance of his pest control activities. He is very personable and attentive. Thank you!

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Super nice, polite and communicative from one day before. He was efficient and explained step by step so I would understand and educated me through my process. There always a window of time (2hrs usually) but he let me know when he got closer to my time when he would arrive. This help to plan my drop off times and not feel rushed.

Paid $200+OverpricedTermite inspectionTermite exterminationSpider extermination
Tracy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Mike the service tech for Terminix goes above and beyond with his service. He’s a super guy to work with

Paid $100–120Reasonable priceBug & insect extermination
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My technician was great! He clearly communicated everything he would be doing, took the time to speak with me about my concerns, and answered my questions about specific areas of the yard. The service is always quick and painless. Thank you!

Home inspectionBug & insect extermination
ron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great communication, thorough service, fantastic results. Our technician Mario knows his business and always delivers.

Reasonable priceGeneral pest inspectionMosquito exterminationBug & insect extermination
MarcusLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jorge was our tech for this appointment. His communication was amazing, making sure there was nothing else we needed the day before he came by. When he arrived for our quarterly house maintenance, he was super friendly and professional when introducing himself and told us everything he was going to do, and what to…

Great priceGeneral pest inspectionBug & insect extermination
JOSE1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Ryan is an excellent technician. He always goes the extra MILE to provide the service we ask for. I would rate him higher than a five star I would give him a 10 if possible.

Paid $180–200Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
AprilLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Mario is amazing. He is very thorough and helps us with all our spiders, fleas and mice oh my ! He is flexible with our crazy schedule. He helps make our Terminex experience a great one.

Paid $160–180Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Nancy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have been a Terminix customer for years and have been very pleased with my service. They get the job done . My technician Ryan is on time , courteous and knowledgable. Thanks Ryan!

Paid $200+Reasonable priceBug & insect extermination
Edna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I was very happy with the service Charles provided. On time, answered all questions, reassured me the bug problem would be resolved and it was! Thank you Terminix and Charles!

Paid $200+Reasonable priceHome inspectionBug & insect extermination
Liza9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Alfredo was very thorough in the inspection & de-webbing the property as well as the pergola. Super appreciate his diligence! His service and care is top notch!

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Reyna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Really happy with the service. Mike, the technician is great!! Very helpful and knowledgeable.

Paid $100–120Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
Rosie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jason did an awesome job performing the pest control on our property...keeping me updated and posted on any potential problems.

Bug & insect extermination
Tannaz10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

My Terminix representative Juan de la Rosa was extremely thoughtful and made sure that I was satisfied with everything that he had done before he left my house. He spends the time to make sure that everything is done and if he doesn’t finish the same day, he makes sure that he comes back and does the job to the…

Paid $200+Reasonable priceBug & insect extermination
Joe6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great Service and very knowledgeable technician.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Shawn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

TJ Carter is an outstanding technician and truly cares about giving phenomenal customer service. He consistently goes above and beyond the standard or typical delivery of service to keep my home free of annoying insects and pests.

Reasonable priceMosquito exterminationBug & insect extermination
Jay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Juan Carlos is very engaging and customer friendly. He explained the process of pest control and the safeguards used by his company. He seems to be detailed in his service and showed areas where he did some additional preventive work.

Paid $160–180Reasonable priceBug & insect extermination
Rick10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our service Tech, TJ is great.

Reasonable priceBug & insect extermination
Rosa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alfredo is amazing. He’s very respectful and knowledgeable in his field. Gives excellent customer service. Because of employees like this, it makes it a pleasure doing business with Termix

Great priceBug & insect extermination
BrandonLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We have had Terminix for years, and have had the same technician servicing our home. We receive excellent service. Our technician explained what was done each time. We have had issues in the past, and when I call our technician, he usually comes within a day to resolve our problem. We are very happy with the…

Bug & insect exterminationFlea & mite exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
GinaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been a loyal customer for Terminex in my past 2 homes and my current one. Every technician has been prompt, professional, friendly and flexible with my family’s schedule. Their prices are reasonable and their policy of returning for extra services between scheduled appointments is excellent!

Ant exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
TaniaLocal Guide · 128 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

For the first time I was there to meet the technician. For the next time I just need to make sure her had access to backyard and my fur babies are in the house. I don't have to be home for him. And I can always call if I have a question or need something checked out.

Bug & insect exterminationRodent extermination+ Punctuality+ Professionalism
Patty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Richard is awesome. Please thank and congratulate him more. Thank you.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

On-time excellent service as always!

Ant exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Richard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Easy to work with

Bug & insect exterminationCockroach exterminationMosquito extermination+ Professionalism
Sandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Reasonable priceSpider exterminationMosquito exterminationBug & insect extermination
Andrea4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Michele1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $40–60Reasonable priceGeneral pest inspectionBug & insect extermination
AiviLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

General pest inspectionMosquito exterminationBug & insect extermination
J3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Termite inspectionSpider exterminationGeneral pest inspection+ Responsiveness+ Professionalism
AndyLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect extermination
Tish1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Professionalism
Kayla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationGeneral pest inspection

Price

$140+38% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 68%Overpriced 6%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination102$53–$133
Ant extermination94$71–$246
General pest inspection89$61–$126
Termite inspection72$72–$371
Home inspection57$66–$148
Termite extermination49$214–$426
Bug & insect extermination35$67–$133
Cockroach extermination35$71–$214

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