Experts Reviews · Company report
Terminix logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%12+4.2Reliability 15%14+2.1Craft & service 20%42+8.4Value 10%11+1.1Momentum 8%71+5.7Track record 7%82+5.7Accountability 5%14+0.7Experts Score= 28Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.28SCORE

Terminix

San Diego, CA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #87Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.7★ from 969 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and momentum; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Terminix is better than 12% of wildlife removal services.F
12
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Terminix is better than 14% of wildlife removal services.F
14
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Terminix is better than 42% of wildlife removal services.C
42
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Terminix is better than 11% of wildlife removal services.F
11
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Terminix is better than 71% of wildlife removal services.B
71
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Terminix is better than 82% of wildlife removal services.A
82
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Terminix is better than 14% of wildlife removal services.F
14

Reviews for your job

Customers hired Terminix for 8 kinds of job.

Terminix for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.49
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.65
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 57/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#48 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.67%

All 49 Google reviews tagged “Termite extermination” · showing 20

Gilbert10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service by Felipe Mercado with Terminix. Explained what he was doing and why.

Reasonable priceTermite inspectionTermite extermination
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Super nice, polite and communicative from one day before. He was efficient and explained step by step so I would understand and educated me through my process. There always a window of time (2hrs usually) but he let me know when he got closer to my time when he would arrive. This help to plan my drop off times and not feel rushed.

Paid $200+OverpricedTermite inspectionTermite exterminationSpider extermination
VincentLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very competent and conscience. Explained the termite stations and insured they were properly placed. George is a credit to Terminex.

Not sureTermite extermination
Harvey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

George was very professional. He explained the process well and answered all of my questions

Not sureTermite extermination
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

I called to have a termite inspection because I found termites on my window sill in my bedroom. The termites were falling into my bed! A man came and “found the problem”. After a 2400$ plan, I was assured the termites were taken care of. Within days they were back. I washed, cleaned and vacuumed. The company told…

OverpricedHome inspectionTermite inspectionTermite extermination
Peggy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

George was fantastic! He sprayed for termites in a localized area, then took down several spiderwebs on my patio. Great guy! :)

Termite extermination
BonnieLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Terminix has provided a great ongoing service and we recently hired them for termite treatment. Caleb was very organized, prepared us in advance, and everything went smoothly.

Paid $200+Reasonable priceTermite extermination
KarenLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Juan was very knowledgeable and took time to explain tenting steps etc. We really appreciated his help.

Paid $200+Reasonable priceTermite inspectionTermite extermination
lauraLocal Guide · 770 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★

We were clients for years and then left hanging after a contractor damaged the tiles on our roof. Don't recommend them they never call back not even the headquarters office, they make promises and never keep them. Had to hire another company to do work they missed.it cost us over $ 2,000. This doesn't include the…

Paid $200+OverpricedTermite inspectionTermite exterminationGeneral pest inspection
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Caleb Castellan did a great job helping my husband David with his rental property.

Paid $200+Reasonable priceTermite inspectionTermite extermination
NowellLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I tried two other companies before changing to Terminex. Every technician and support staff are 5 star. Most contact has been with David and Juan but they just set the standard the company follows.

Termite inspectionTermite exterminationGeneral pest inspection+ Professionalism+ Value
BrandonLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We have had Terminix for years, and have had the same technician servicing our home. We receive excellent service. Our technician explained what was done each time. We have had issues in the past, and when I call our technician, he usually comes within a day to resolve our problem. We are very happy with the…

Bug & insect exterminationFlea & mite exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
Andrew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everything went according to plan. Arrived on time, very respectful and professional, got to work quickly and expertly "tented" our 2-story home. Ahead of time I was a bit concerned re our electric solar panels and water heating solar panels, but no issues. Very meticulous and focused on not damaging anything. A few…

Termite inspectionTermite extermination+ Quality+ Professionalism
Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I previously used Terminix for termites and recently added rodent service. I called local companies and didn’t get a response even though these companies are begging for locals to shop local. Terminix was fast and affordable and followed up on my experience. I recommend Terminix.

Rodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
Aurora2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Every technician that has come to my home have been very professional, attentive, and caring about my issues. All were knowledgeable when I had questions or concerns. Very happy with the service.

Ant exterminationCockroach exterminationHome inspection+ Responsiveness+ Professionalism+ Value
DeDe10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have used them for years. What has been really nice is that we have had the same person so he knows our house and past issues.

Termite extermination+ Responsiveness+ Punctuality+ Quality
Victor4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Spent nearly $5,000 for fumigation and attic insulation replacement (850 square foot house). A few small things were damaged around the house (very minor). I’m having my floors refinished and the contractor noticed termites, but since it’s 9 days passed the 30 days they won’t cover any further treatment. Per them I…

Termite inspectionTermite extermination− Quality− Value
Richard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Easy to work with

Bug & insect exterminationCockroach exterminationMosquito extermination+ Professionalism
Juan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Did inspection and programed a Termite extermination. Additional to that I was supposed to get a quotation for a Termite Control by email and never received it. I also introduced my neighbor to program a Termite inspection and she never had a call back from Teminix. Terminix has not contacted me after the termite extermination. Hope we are termite free.

Termite extermination+ Punctuality
GeorgeLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Anthony got here on time. He was very polite and explained everything to me. He also gave advise to install door swipes in the external garage door to prevent mice... Thank you for the good service.

General pest inspectionTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality

Show more termite extermination reviews (29 more) →

Price

$140+38% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 68%Overpriced 6%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination102$53–$133
Ant extermination94$71–$246
General pest inspection89$61–$126
Termite inspection72$72–$371
Home inspection57$66–$148
Termite extermination49$214–$426
Bug & insect extermination35$67–$133
Cockroach extermination35$71–$214

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