COCKROACH CONTROL · SUFFOLK, VA
27SCORE

Terminix

Better than 13% of cockroach control · #35 of 40

4.8★1,104 Google reviews
4.77★last 12 months
1.8%1–2★ in 2 yrs (avg 1.3%)
98%complaints answered

Recent priced reviews

★★★★★ J · Edited 2 days ago

I highly recommend Terminix, specifically technician Dave Colwell! After battling a swarm of carpenter bees problem, Dave came out and was extremely professional, detailed, and polite. He solved the problem completely. It's rare to get such great service, and I really appreciate the care. Dave took great care of my…

Paid $120–140Reasonable priceHornet & wasp extermination
★★★★★ Connie · Edited 4 days ago

I have nothing but good things to say about my visits. I hope to continue getting the good service I have now.

Paid $40–60Reasonable priceCockroach extermination
★★★★★ Penny · 6 days ago

Chris does an excellent job for us. I would trust him to treat even the inside of I wasn't there. Very courteous and truly cares about what he does and his client. We highly recommend him. I've turned down others that were cheaper because we trust him!

Paid $80–100Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
★★★★★ Laurel · a month ago

Dave Colwell is always pleasant and professional when he’s here to service our property. He is a great representative for TERMINIX.

Paid $80–100Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
★★★★★ McLewis · Edited a month ago

Technician Ashley arrived within the alloted window and provided excellent service. She explained the whole process in a professional manner. Great experience!

Paid $100–120Reasonable price
★★★★★ William · a month ago

Our Technician David Colwell was excellent!! He arrived promptly in the scheduled time window, was polite, friendly and professional and kept me informed on the work performed. The quality of the work he performed was also excellent!

Paid $120–140Reasonable priceHome inspection

vs category

Blue = Terminix, grey = cockroach control average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.96★ (107 reviews)2024-Q2: 5.00★ (30 reviews)2024-Q3: 4.95★ (38 reviews)2024-Q4: 4.93★ (14 reviews)2025-Q1: 4.89★ (53 reviews)2025-Q2: 4.98★ (238 reviews)2025-Q3: 4.87★ (75 reviews)2025-Q4: 4.82★ (22 reviews)2026-Q1: 4.85★ (27 reviews)2026-Q2: 4.67★ (43 reviews)2026-Q3: 4.76★ (25 reviews)2026-Q4: 5.00★ (16 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$116+2% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Great price 27%Reasonable 60%Overpriced 3%Not sure 11%

Score factors

Satisfaction
11
Reliability
26
Craft & service
43
Value
12
Momentum
12
Track record
56
Accountability
94

Praised for

Google highlights · percentile vs peers

Quality
+160 / −5
Professionalism
+197 / −1
Responsiveness
+144 / −1
Punctuality
+171 / −0
Value
+128 / −7

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