How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%26+3.9Craft & service 20%43+8.6Value 10%12+1.2Momentum 8%12+1Track record 7%56+3.9Accountability 5%94+4.7Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCORETerminix
Better than 13% of cockroach control · #35 of 40
Terminix for general pest inspection
Clear ✕All 119 Google reviews tagged “General pest inspection” · showing 40
Chris does an excellent job for us. I would trust him to treat even the inside of I wasn't there. Very courteous and truly cares about what he does and his client. We highly recommend him. I've turned down others that were cheaper because we trust him!
Prompt service. Tech explained chemical she was using and answered all questions. Great company to work with!
Dave Colwell is always pleasant and professional when he’s here to service our property. He is a great representative for TERMINIX.
We have dealt with Terminix for over 30 years. Christopher is always pleasant, professional and personable.
The communication with this company leaves much to be desired. They have reps come out and provide inaccurate service details. Also, my follow up visits were inconsistent or non existent. I had to call repeatedly and speak with a manager to get things scheduled, and even then there was a problem.
Dave has been such a big help to us with our pest control!
Grant performed an excellent inspection of our 2 crawl space areas.
Ryan, out of the Smithfield office, just left our home and I must say, he listens to the concerns and accomplishes the tasks that need done to give me peace of mind. He is super friendly and very professional!
Jeff is our Terminix guy, and he is awesome. He is really knowledgeable and patient. Jeff is the reason why we will continue working with Terminix. Thanks, Jeff!
Excellent Service from our technician today!
Ryan from the Smithfield office came out to spray this morning. He was very kind and professional. He explained everything he did on the inside and outside and the service was done quickly. We will continue to use the Terminix service. Thanks Ryan!
Dave did a very thorough exceptional job. He hit the perimeter, all the doors, and rooms in the house. Along with the perimeter, garage, and knocking down spider webs. I’m very happy with my service. He is a consummate professional and really knows his craft and explained it well. I look forward to my next service.
When I signed up for service, I specifically requested that the technician call before arriving so I could bring my dogs inside. That request was not honored. On the day of my first scheduled treatment, I received no call. I only became aware someone was on my property when I heard my dogs barking. When I went…
Ryan S was very informative and professional when he came to my home ! Love the service provided!
Dave was nice to explain all that he was going to do around my house and to show me any problems that needs to be fixed.
Dave and Ashley did a fantastic job servicing our home. They explained the service, and discussed what they did when they were completed
Antonio #1654
Outstanding service! Attention to detail and customer requests. Happy Holidays to you…!
Jeffrey was and has always been very forthcoming and informative about the service he was going to perform. He did an excellent job. He is to be commended!
My service technician was Brandon Martin which provided all the quarterly protection required for pest problems. Brandon explained every treatment in detail and display total professionalism throughout the service. Look forward for Brandon again to service my home
Great service very professional!
Brandon performed the spring treatment for pest conteol. He was extremely polite and professional. He arrived at the time established. Great service.
Today, Ryan S. #1238 visited my home for my scheduled treatment. He has the most professional mannerisms that I have received from an in home service visit in months. He is always soft spoken and shows passion for treating the inside and outside of my home. Thanks, Terminix for hiring such a caring and…
Ryan arrived on time and did a great job!
Terminix -6 years after my first review - still my team for pest control
Antonio always does a great job of keeping my property pest-free! I'm able to communicate any special concerns or requests and he always takes the time to make sure everything is addressed.
Ryan S. just performed miracles around my home's exterior eliminating nasty (and as far up as the eaves) sticky cobwebs as well as wasp nests. He's a great problem solver. L. Ferguson
Oh yes terminex has been very very good for us and I would highly recommend them for anybody in town their technicians are very kind thoughtful and professional I would use them again for any type of pest control that I would be and Leon is an excellent I repeat excellent technician
Always friendly and courteous as well as knowledgeable, professional and takes pride in doing his job properly and completely, no matter the weather!
Antonio
Antonio was very helpful and did a great job.
Brandon does a great job keeping my home pest free!
Antonio Tubbs 1654 did a amazing job thanks again for keeping me bug free
I was incredibly impressed by Mr.Antonio professionalism and work ethic when he arrived at my house. Mr. Antonio also had knowledge on questions that I asked him about. His deep understanding and professionalism really is top tier.
Very professional and thorough service. Went above and beyond to remove hornet and wasp nests.
Antonio great job
Antonio, very awesome. He did excellent job inside and outside!
Antonio, did an excellent job with solving my issues and my family loves him
Antonio is an exceptional technician and a great person!!!!!
Antonio was great! Thank you for the service.
vs category
Blue = Terminix, grey = cockroach control average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%26+3.9Craft & service 20%43+8.6Value 10%12+1.2Momentum 8%12+1Track record 7%56+3.9Accountability 5%94+4.7Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.