How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%26+3.9Craft & service 20%43+8.6Value 10%12+1.2Momentum 8%12+1Track record 7%56+3.9Accountability 5%94+4.7Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCORETerminix
Better than 13% of cockroach control · #35 of 40
Terminix for spider extermination
Clear ✕All 52 Google reviews tagged “Spider extermination”
Dave, is the man. He explains everything so well. Thank you for all you do.
Chris does an excellent job for us. I would trust him to treat even the inside of I wasn't there. Very courteous and truly cares about what he does and his client. We highly recommend him. I've turned down others that were cheaper because we trust him!
I always get good, professional, friendly service from Terminix. Thanks!
Ryan, out of the Smithfield office, just left our home and I must say, he listens to the concerns and accomplishes the tasks that need done to give me peace of mind. He is super friendly and very professional!
Dave was a great tech, he was very polite and very thorough. I will request him to be my tech going forward and I’m very happy with the service
Oh yes terminex has been very very good for us and I would highly recommend them for anybody in town their technicians are very kind thoughtful and professional I would use them again for any type of pest control that I would be and Leon is an excellent I repeat excellent technician
Always friendly and courteous as well as knowledgeable, professional and takes pride in doing his job properly and completely, no matter the weather!
My service today was by Antonio Tubbs. He displayed excellent customer service. He was very professional. He did everything I asked him to do. I would highly recommend him!👍🏽
Antonio does great job as usual and good person to talk too
I was incredibly impressed by Mr.Antonio professionalism and work ethic when he arrived at my house. Mr. Antonio also had knowledge on questions that I asked him about. His deep understanding and professionalism really is top tier.
Antonio, very awesome. He did excellent job inside and outside!
Antonio was very personable and efficient!
Antonio #1654 was referred by a good friend of mine and his services did not disappoint. Antonio’s work speak for itself and his customer service is beyond exceptional. I will definitely use him in the near future. Thank you for coming out and taking care of my problem definitely appreciate you.
Terminix sent out one of the best technician I've seen in a long time. Antonio was very professional and consistent in answering all questions. He preformed his job well. He took his time, didn't rush. Take you Antonio! Tech#1654
Antonio Tubbs 1654 excellent and professional service
They did an awesome job and was able to explain the process to us step by step. They prices were higher than the company we have used in the past. However, I felt like the old company was putting a bandaid on the problem versus Terminex coming out and taking care of the problem. They were very professional and worth every dime spent.
Good morning. I had terminix (Smithfield) come Out and top notch service. Antonio tubbs tech # 1654 was as you say. 5 stars. Thank you and I hope this review helps anyone else.
I'm an Old Portsmouth resident. I recently enjoyed working with Terminix technician #1654, Mr. Tubbs, and cannot recommend their services enough. From start to finish, the experience was exceptional, and the Terminix technician #1654, Mr. Tubbs, went above and beyond to ensure that my pest problem was resolved…
we pay for multiple services, but they don't do them, and they dont come when they are scheduled to all the time, like I believe they where suppose to come this, month, and they have not.
Very nice and efficient. Knowledgeable and ready to answer any question.
Christopher R. is an excellent pest control tech; he is professional, knowledgeable, and gives excellent customer service. Chris is the tech for St. Jude Catholic Church in Franklin. This is what this review is regarding.
Antonio Tubbs #1654 Antonio is always polite, and professional. We felt very comfortable with him in our home when we had an annoying ant problem. He did a great job! No more ants!!!!
We say Antonio Tubbs 1654 is very pleasant always smiling. Need more techs like him
Tech is very professional. Can always answer questions. Always inform me of the services provided. Very pleasant to work with.Antonio Tubbs #1654
Antonio Tubbs is very knowledgeable and helpful . He's the best tech I've ever had for my service.
Antonio Tubbs #1654 Was very helpful and found the source of the bugs. The treatment has been very effective. Antonio is a very knowledgeable and a great technician for Terminex.
This young man Mr. Antonio Tubbs every thing was done excellent and above because it was Professional Done and he told me what he was doing and what it was for
service did not do the regular flea service
Too soon to tell 100% quality or responsiveness. Wonderful to receive a free inspection. I have only had one service completed so far.
Both Leon (Pest control) and DeShawn (Termite treatment) showed up on time, and we’re friendly and professional. The same goes for our customer service representative, Cody. A great first impression from everyone we’ve dealt with since starting service with them.
I have worked with John W. with Terminix for years. The quality of service I receive has kept me returning. He is on time, professional and friendly. He is an asset to the company. I would recommend him and the company to anyone.
John Woodall has been my Terminix Tech for 15 years now! He has always been very nice and very professional with me and treats me as a friend, not just a customer! He is always very responsive when I call and helps me with any pest/rodent problem that I have had.
John Woodall/John W. (Smithfield, VA) does an excellent job keeping our home and property pest free. He is knowledgeable, a consummate professional and always provide sound advice and guidance regarding any concerns we may have on pest control.. We would like to commend John for his untiring effort, work ethics,…
My tech Mr. John Woodall always professional when he come out to my resident. Mr Woodall is very knowledgeable of the pest control and willing to answer any questions, he has a very pleasant personality...Thank you Mr. Woodall
We just received our first treatment under Terminix's quarterly pest control service. Josh was on time, explained what he was going to do, and asked if there were any particular pests or particular locations to be aware of before beginning. He was friendly, knowlegeable, and thorough. And he wore a mask and shoe…
Been using Terminix for years. Always call ,always pleased with the results.
John is the best service tech! Excellent service.
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vs category
Blue = Terminix, grey = cockroach control average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%26+3.9Craft & service 20%43+8.6Value 10%12+1.2Momentum 8%12+1Track record 7%56+3.9Accountability 5%94+4.7Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
