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Terminix
Suffolk, VA · 4.9★ (1,842)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%9+3.2Reliability 15%31+4.6Craft & service 20%37+7.4Value 10%19+1.9Momentum 8%83+6.6Track record 7%64+4.5Accountability 5%99+5Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33
RankPosition by Experts Score among all companies we track in this category.#32
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$116
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.1.7%

Terminix for bug & insect extermination

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Jobs reviewedHow many Google reviews are tagged with this job.99
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$153
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 99 Google reviews tagged “Bug & insect extermination” · showing 20

★★★★★ Rebecca · a month ago

The service from James is always professional, on time, informative and pleasant! He is one of the reasons I stay with Terminix because he is consistent each and every time! Very thankful that he is my technician and my home is taken care of each and every time he stops by! And he is great with pets which is very…

Cockroach exterminationBug & insect extermination
★★★★★ Clari · a month ago

James is the best from Terminex! I have a membership with them. Every time he comes he’s so polite and great at his job. I know I can trust him to take care of any pests around my home.

Reasonable priceGeneral pest inspectionBug & insect extermination
★★★★★ Vivianna · a month ago

James is awesome as ever he’s been my constant insect sprayer and has gotten to know the whole fam- even pets. He is super fast, nice, and informative. Terminix is great over all!

Paid $140–160Reasonable priceHome inspectionTermite inspectionGeneral pest inspection
★★★★★ Lorenzo · Edited 3 months ago

Again on July 24th on my general pest perimeter, Mr. Justin was excellent. He was efficient and professional and I felt comfortable with his assessment and action taken with my home.

Reasonable priceGeneral pest inspectionBug & insect extermination
★★★★★ Louis · 3 months ago

Tech was very knowledgeable experienced and helpful at explaining all aspects of the services he was providing

Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
★★★★★ Beth · Edited 3 months ago

Super nice guy. Was very quick and efficient with great communication.

Paid $160–180Reasonable priceTermite inspectionGeneral pest inspectionBug & insect extermination
★★★★★ Julie · 3 months ago

Lance Entsminger was very helpful in explaining the process to me and helping me decide the best course of action!

Reasonable priceBug & insect extermination
★★★★★ Sheila · Edited 3 months ago

This service is great. They take their time, very professional and about their work. Thanks so very much James

Paid $100–120Great priceHornet & wasp exterminationRodent exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Kurt · 5 months ago

Marshall is the best. He’s taken very good care of us. Thankyou Marshall!!!!

Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
★★★★★ Codey · 5 months ago

Marshall is very knowledgeable and customer service oriented. You can tell he takes pride in his work. He answers any questions or concerns you may have. I highly recommend this company because of him.

Paid $200+Reasonable priceBug & insect extermination
★★★★★ Jim · 5 months ago

We have just started pest control services with Terminix after using another service for several years. Our experience so far has been excellent. We have been very pleased with the service we have received from all of the Terminix people that we have worked with and look forward to continuing to use their services.

Paid $120–140Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
★★★★★ Julie · 5 months ago

Great job and James is very conscientious.

Reasonable priceTermite exterminationMosquito exterminationCockroach extermination
★★★★★ Elva · Edited 5 months ago

I've been with terminix over 10 years and I found a true honest person named Freddie. He has came in and done the complete work on what's supposed to be done . I highly recommend him and I'll give him 3 thumbs up. I recommend him some type of reward. I want him my permanent pest tech ! . Thank you so much Elva Adams

Paid $60–80Reasonable priceHornet & wasp exterminationGeneral pest inspectionCockroach extermination
★★★★★ Susan · 6 months ago

Dave Calwell is an excellent bug man. He is kind, light hearted and a pleasure to speak with. He does an excellent job at spraying inside and out. I would be happy to have him permanently, I hope he keeps my rout!

Paid $20–40Reasonable priceBug & insect extermination
★★★★★ Arihanna · 6 months ago

Always a wonderful experience. All technicians that have responded are courteous, professional and patient. For over 3 years, Terminx has handled our pest needs with no fuss.Issues, questions all answered in a timely manner with any of techs. Hayden, a service technician without a doubt, gives white glove service!…

Paid $100–120Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
★★★★★ Larry · Edited 7 months ago

Terminix sprayed for pests. Dave is the best, and does a great job. He explains exactly what he is doing and what chemicals are needed.

Paid $120–140Reasonable priceHome inspectionGeneral pest inspectionTermite inspection+ Punctuality+ Quality+ Professionalism
★★★★★ Crystel · 7 months ago

Marshall is so friendly. He introduced himself with a big smile and took care of all my concerns and answered all my questions. He was very helpful and went above and beyond to make sure I was satisfied before he left. I hope Marshall will continue to be our regular technician (fingers crossed) because he is…

Not sureGeneral pest inspectionBug & insect extermination
★★★★★ truth · Edited 7 months ago

My Terminix technician Dave Colwell was great!! Always a pleasant experience. It was really good seeing him today. It had been a while. He was on time and very thorough and knowledgeable. Services Much appreciated 🙏🏽

Paid $100–120Reasonable priceRodent exterminationBug & insect extermination
★★★★★ Carolyn · Edited 7 months ago

Service has been efficient and dependable.

Paid $80–100Reasonable priceBug & insect extermination
★★★★★ JSR · 7 months ago

Timothy was great servicing our house - he was knowledgeable and answered any questions we had and patiently worked through the interior and exterior of the home without disturbing the rescue pups! Definitely recommend!

Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination

Show more bug & insect extermination reviews (79 more) →

Why it scores 33How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%9+3.2Reliability 15%31+4.6Craft & service 20%37+7.4Value 10%19+1.9Momentum 8%83+6.6Track record 7%64+4.5Accountability 5%99+5Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction9
Reliability31
Craft & service37
Value19
Momentum83
Track record64
Accountability99

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