How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%87+21.1Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty83−1.7Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORETerminix
Suffolk, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 63 cockroach control · 4.9★ from 1,842 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Terminix for 8 kinds of job.
Terminix for bug & insect extermination
Clear ✕All 99 Google reviews tagged “Bug & insect extermination” · showing 20
The service from James is always professional, on time, informative and pleasant! He is one of the reasons I stay with Terminix because he is consistent each and every time! Very thankful that he is my technician and my home is taken care of each and every time he stops by! And he is great with pets which is very reassuring!
James is the best from Terminex! I have a membership with them. Every time he comes he’s so polite and great at his job. I know I can trust him to take care of any pests around my home.
James is awesome as ever he’s been my constant insect sprayer and has gotten to know the whole fam- even pets. He is super fast, nice, and informative. Terminix is great over all!
Again on July 24th on my general pest perimeter, Mr. Justin was excellent. He was efficient and professional and I felt comfortable with his assessment and action taken with my home.
Tech was very knowledgeable experienced and helpful at explaining all aspects of the services he was providing
Super nice guy. Was very quick and efficient with great communication.
Lance Entsminger was very helpful in explaining the process to me and helping me decide the best course of action!
This service is great. They take their time, very professional and about their work. Thanks so very much James
Marshall is the best. He’s taken very good care of us. Thankyou Marshall!!!!
Marshall is very knowledgeable and customer service oriented. You can tell he takes pride in his work. He answers any questions or concerns you may have. I highly recommend this company because of him.
We have just started pest control services with Terminix after using another service for several years. Our experience so far has been excellent. We have been very pleased with the service we have received from all of the Terminix people that we have worked with and look forward to continuing to use their services.
Great job and James is very conscientious.
I've been with terminix over 10 years and I found a true honest person named Freddie. He has came in and done the complete work on what's supposed to be done . I highly recommend him and I'll give him 3 thumbs up. I recommend him some type of reward. I want him my permanent pest tech ! . Thank you so much Elva Adams
Dave Calwell is an excellent bug man. He is kind, light hearted and a pleasure to speak with. He does an excellent job at spraying inside and out. I would be happy to have him permanently, I hope he keeps my rout!
Always a wonderful experience. All technicians that have responded are courteous, professional and patient. For over 3 years, Terminx has handled our pest needs with no fuss.Issues, questions all answered in a timely manner with any of techs. Hayden, a service technician without a doubt, gives white glove service!…
Terminix sprayed for pests. Dave is the best, and does a great job. He explains exactly what he is doing and what chemicals are needed.
Marshall is so friendly. He introduced himself with a big smile and took care of all my concerns and answered all my questions. He was very helpful and went above and beyond to make sure I was satisfied before he left. I hope Marshall will continue to be our regular technician (fingers crossed) because he is…
My Terminix technician Dave Colwell was great!! Always a pleasant experience. It was really good seeing him today. It had been a while. He was on time and very thorough and knowledgeable. Services Much appreciated 🙏🏽
Service has been efficient and dependable.
Timothy was great servicing our house - he was knowledgeable and answered any questions we had and patiently worked through the interior and exterior of the home without disturbing the rescue pups! Definitely recommend!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 182 | $83–$179 |
| General pest inspection | 177 | $56–$139 |
| Cockroach extermination | 135 | $91–$323 |
| Rodent extermination | 120 | $81–$323 |
| Termite inspection | 112 | $93–$181 |
| Ant extermination | 99 | $85–$282 |
| Bug & insect extermination | 98 | $56–$153 |
| Spider extermination | 74 | $56–$179 |
