How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%9+3.2Reliability 15%31+4.6Craft & service 20%37+7.4Value 10%19+1.9Momentum 8%83+6.6Track record 7%64+4.5Accountability 5%99+5Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCORETerminix
Suffolk, VA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 40 cockroach control · 4.9★ from 1,842 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Terminix for 8 kinds of job.
Terminix for rodent extermination
Clear ✕All 120 Google reviews tagged “Rodent extermination” · showing 20
From the start Lance was easy to talk to and understood what I needed to take care of my issues. As an Airbnb owner I needed specific advice and guidance. Lance was awesome. My service technicians were prompt and very professional. Lance is an expert! Thank you Terminix and Lance!!!
James was very pleasent and knowledgeable. Did a great job, gave me his card if I need him to come back for any reason.
Lance did amazing great job seeking out the initial issue, and then discovered a leak that we were not privy to. Overall greatly appreciated his service
Brandon was professional, on time and very helpful. Signed up today. Looking forward to working with Terminix.
The level of service delivered from both technicians was very good. They were prompt, professional and provided answers to all my questions. There was evidence of some rat activity in our attic. Having no idea, that there were no roof flash around the perimeter of my home. They took their time and sealed every…
James Toman
This service is great. They take their time, very professional and about their work. Thanks so very much James
Always a friendly interaction with Terminix, courteous and nice and gets the job done quickly and doesn’t complain about by barking dog. I really appreciate the service and the kind technician that came out today. Super nice guy!
They did a great job installing and now maintaining our new barrier under our home. We have had zero pest problems thanks them. Thank you Terminex!
I had an outstanding tech who sprayed all around the house for bugs and checked my bait traps. He was very polite and thorough. I want to use him again. I used the form that the Tech gave me to leave a review and there is no place to leave a review! I told him when he came back yesterday for a rodent issue.
Great service every time.
Justin called me shortly before arrival to let me know he was on his way. I appreciated that. I mentioned to him how my regular Tech just spritz sprays and not like previous techs that would spray entire baseboards. He explained to me thoroughly the correct process. Justin was very thorough.
James always does a thorough job, especially clearing the webs under the eaves. 👍🏼👍🏼
Hayden provided outstanding service from start to finish. As a Terminix agent, he conducted a very thorough, top-to-bottom inspection of our home, paying close attention to every detail and not rushing through any part of the process. He took the time to clearly explain what he was seeing, what issues were present,…
Always a wonderful experience. All technicians that have responded are courteous, professional and patient. For over 3 years, Terminx has handled our pest needs with no fuss.Issues, questions all answered in a timely manner with any of techs. Hayden, a service technician without a doubt, gives white glove service!…
Dave Colwell was very knowledgeable about pest control.
James Toman is professional and seems to take pride in what he does, he answers questions and makes sure that he explains everything that he’s doing along the way. I appreciate those qualities.
Dave, is a professional every time, he comes out and service our home. The work performed is efficient every visit, send more workers like him.
My Terminix technician Dave Colwell was great!! Always a pleasant experience. It was really good seeing him today. It had been a while. He was on time and very thorough and knowledgeable. Services Much appreciated 🙏🏽
Timothy Tyndall is a valuable Terminix employee. He has a big smile, a pleasant personality and does his job efficiently- shocker! He’s unique and a keeper.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 182 | $86–$173 |
| General pest inspection | 177 | $56–$141 |
| Cockroach extermination | 135 | $66–$246 |
| Rodent extermination | 120 | $68–$282 |
| Termite inspection | 112 | $95–$173 |
| Ant extermination | 99 | $80–$246 |
| Bug & insect extermination | 98 | $58–$153 |
| Spider extermination | 74 | $55–$179 |