How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%9+3.2Reliability 15%31+4.6Craft & service 20%37+7.4Value 10%19+1.9Momentum 8%83+6.6Track record 7%64+4.5Accountability 5%99+5Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCORETerminix
Suffolk, VA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 40 cockroach control · 4.9★ from 1,842 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Terminix for 8 kinds of job.
Terminix for spider extermination
Clear ✕All 75 Google reviews tagged “Spider extermination” · showing 20
From the start Lance was easy to talk to and understood what I needed to take care of my issues. As an Airbnb owner I needed specific advice and guidance. Lance was awesome. My service technicians were prompt and very professional. Lance is an expert! Thank you Terminix and Lance!!!
James was very pleasent and knowledgeable. Did a great job, gave me his card if I need him to come back for any reason.
James was timely and responsive. Thank you for the great service!
James Toman
We have just started pest control services with Terminix after using another service for several years. Our experience so far has been excellent. We have been very pleased with the service we have received from all of the Terminix people that we have worked with and look forward to continuing to use their services.
Justin called me shortly before arrival to let me know he was on his way. I appreciated that. I mentioned to him how my regular Tech just spritz sprays and not like previous techs that would spray entire baseboards. He explained to me thoroughly the correct process. Justin was very thorough.
James always does a thorough job, especially clearing the webs under the eaves. 👍🏼👍🏼
Terminix employee, Millard Grant came to my home on 01/15/2926. He was very professional, courteous and answer all my questions. He deserves a 10+. He exterminated thoroughly and advised me when he was done. He was very considerate of the animal next door. Great Job!!!
Danny was great and very thorough. It’s nice to have a tech go above and beyond!
My technician Marshall Barrett was great. He arrived 20 minutes early and was very professional. He was able to answer and questions that had. He was proficient in every way. I would recommend Terminix to my friends and family.
Great service, disappointed requested technician was not sent, again.
Called today to change the service we’ve had for the past three years. Needed more treatment of the yard as the pests this spring seem to be more plentiful!! John was very very helpful with answering all my questions in terms I could understand. I appreciate the time he took today to assist me. We’ve been with…
Danny is awesome! Quick service and very friendly! 🙂
Millard grant was great! He was very knowledgeable and had an answer for all of the questions we had. He was pleasant, quick and very thorough.
I had the pleasure of having Marshall Barrett to come and provide excellent service inside and outside of my Home I have never had anyone come into my home and service our home like he did in all the years I been a customer with Terminix Thank you Mr. Barrett for all you did to make me feel Happy with the service.…
I have been using Terminex’s services for the past two years, and Scott Kitell has been my technician. He has always been prompt, courteous, and very knowledgeable about keeping my home and yard pest and rodent free! He has a great demeanor and you can tell he prides himself on customer service.
James Toman does a great job and is very efficient and thorough! I appreciate him taking care of my home and keeping all the bugs away!
He was here on time and his team took care of our crawlspace issue. Everyone did a excellent job. Thank You.
Elijah was by far the best tech we have ever had. He is always professional and courteous and loves our animals. I would recommend this company to anyone that uses him. He went above and beyond making sure he got everything done we asked for. Will be requesting him from now on for sure
Justin Kemph is our Terminix technican and we are very pleased with the service he provides. He is always punctual and professional. He communicates well about the service and has an extensive knowledge about what he does. We would recommend anyone to Terminix and if they’re lucky, they just might get Justin as…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 182 | $86–$173 |
| General pest inspection | 177 | $56–$141 |
| Cockroach extermination | 135 | $66–$246 |
| Rodent extermination | 120 | $68–$282 |
| Termite inspection | 112 | $95–$173 |
| Ant extermination | 99 | $80–$246 |
| Bug & insect extermination | 98 | $58–$153 |
| Spider extermination | 74 | $55–$179 |
