How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%78+11Replies to reviews 7%100+7.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORETerminix
Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #136Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 221 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Terminix for 8 kinds of job.
Terminix for bug & insect extermination
Clear ✕All 26 Google reviews tagged “Bug & insect extermination”
Always professional and listens to concerns. I've never had a bad experience with Terminix and will continue to use them for all pest control.
Very profesional job, thanks Terminix and thanks Termite Todd
Todd was very professional and knowledgeable he answered all my questions. I am very satisfied with the service. Nicole at my home inspection was very nice, she too was very knowledgeable and professional and she put my mind at ease.
Thorough, pleasant, and professional. They called a reminder the day before and texted when they were on their way with a link so I could prepare for their arrival. The service people who came were friendly with my dogs and checked/treated every nook and cranny. Todd, Nicole, and Michael are amazing!
Yes!! I absolutely love my terminix team! They listen to all my concerns and then investigate and give me a plan!
My technician is always helpful and efficient and listens to my concerns.
Our technician (Nick), is always professional. He keeps us informed of his arrival, plan to treat, and when he’s all done. Very nice and professional.
On time every time. Always checks in. Always checks out. Great service
Todd Hanke came in early like he promised and set all the termites bait stations around my home and he is very well mannered and helpful he covered all the points and questions related with his work thank you for being so helpful
Ciceroni’s great!
Cicero was very professional. He called to ask if he could come early and let me know when he was actually heading my way. He had a fun, easy going personality but was very professional about his work. He explained every aspect of what he was doing before he started. And let me know what he was doing along the way.…
Chris from Terminix is always friendly, professional, and extremely helpful!
Zack always provides professional service!
Nick Roberson is awesome!! He is friendly and respectful and efficient. Please keep him for my home service!!
Nick is AWESOME!! 5 stars. He is very thorough. Always lets me know days ahead when he is coming via text and then again the day of when he is on his way. He is very kind and polite. Listens to your needs and takes action accordingly. He moves rugs away from the doors before he sprays so that it doesn’t ruin the…
Todd H. Always gives exceptional service! We love having him as our pest guy and rest east knowing our home, yard, and needs are taken care of. Todd always responds quickly, does thorough work, lets us know if there’s anything we need to do or if anyone else will be coming out instead. We have tried other companies…
The technician was very nice and very thorough with his service
Honest, friendly and got the job done same day.
Nic Robison was very professional and very informative on the products and service that he was providing for me and my family especially since we have animals in the home. Thank you for the great service!!!!
Wonderful service
Nicholas has got to be the best technician ever employed by Terminix. He’s so thorough and thoughtful. Always discusses our needs and contacts us ahead of the visit to ask how things are going and asks if he needs to address anything special. He’s kind, thorough, professional, and a real pleasure to have as our technician.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 49 | $66–$181 |
| General pest inspection | 31 | $58–$136 |
| Termite inspection | 26 | $106–$323 |
| Bug & insect extermination | 26 | $66–$144 |
| Rodent extermination | 18 | $99–$371 |
| Hornet & wasp extermination | 15 | $103–$282 |
| Termite extermination | 13 | $214–$426 |
| Ant extermination | 10 | $86–$246 |
