How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%78+11Replies to reviews 7%100+7.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORETerminix
Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #136Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 221 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Terminix for 8 kinds of job.
Terminix for general pest inspection
Clear ✕All 31 Google reviews tagged “General pest inspection”
Always professional and listens to concerns. I've never had a bad experience with Terminix and will continue to use them for all pest control.
Very profesional job, thanks Terminix and thanks Termite Todd
Thorough, pleasant, and professional. They called a reminder the day before and texted when they were on their way with a link so I could prepare for their arrival. The service people who came were friendly with my dogs and checked/treated every nook and cranny. Todd, Nicole, and Michael are amazing!
Yes!! I absolutely love my terminix team! They listen to all my concerns and then investigate and give me a plan!
Todd Hanke is a top notch tech and I appreciate him a bunch!
Our technician (Nick), is always professional. He keeps us informed of his arrival, plan to treat, and when he’s all done. Very nice and professional.
Nick is a great technician. He listens to my concerns and addresses them in common English. I've been a faithful customer for several years and I'm pleased with my service, whether it be ants and wasps or mice and rats.
Very friendly, and regularly asks If I need any traps or anything special when they're out.
On time every time. Always checks in. Always checks out. Great service
Cicero was very professional. He called to ask if he could come early and let me know when he was actually heading my way. He had a fun, easy going personality but was very professional about his work. He explained every aspect of what he was doing before he started. And let me know what he was doing along the way.…
Does a good job and always ask if we have any problems. If so he addresses them. Cicero has been coming to our house and he's amazing tech. Wish I could get better price for being customer for several years now
Cicero did a great job and was very professional treating my property. Thank you Sir!
Christopher My technician was amazing he traveled to me from temple and was very helpful! He reassured me in the areas that I had concerned and scheduled me for a follow up…
Chris from Terminix is always friendly, professional, and extremely helpful!
Terminex is a very customer oriented service company! Their representative Todd, takes care of exterminating the rats, checks the traps, it fresh bait in the traps, and makes certain all is well. He maintains excellent communication with me and has made friends with my dog, Lucky.
Nick was excellent. He let me know what he was doing and suggestions to help keep the pest out. He was very professional!!!
Todd demonstrated exceptional professionalism and punctuality throughout the service. He explained the termite pre-treatment and pest control measures in detail. He ensured all my questions were answered thoroughly. Todd inspection of the overhanging eves ensured the soffit vents was secured. His attentiveness to…
Cicero was fantastic. Very knowledgeable & friendly service.
Nick is AWESOME!! 5 stars. He is very thorough. Always lets me know days ahead when he is coming via text and then again the day of when he is on his way. He is very kind and polite. Listens to your needs and takes action accordingly. He moves rugs away from the doors before he sprays so that it doesn’t ruin the…
Todd H. Always gives exceptional service! We love having him as our pest guy and rest east knowing our home, yard, and needs are taken care of. Todd always responds quickly, does thorough work, lets us know if there’s anything we need to do or if anyone else will be coming out instead. We have tried other companies…
The technician was very nice and very thorough with his service
Honest, friendly and got the job done same day.
We’ve had a great experience with Terminix! Cicero Brewer is awesome—always on time, super friendly, and really knows his stuff. He keeps our place pest-free and makes the whole process easy. Highly recommend him!
Todd was an absolute gentleman. He was very thorough and informative the whole process. He genuinely cared about our home and family. Thank you, Todd!
Nicholas has got to be the best technician ever employed by Terminix. He’s so thorough and thoughtful. Always discusses our needs and contacts us ahead of the visit to ask how things are going and asks if he needs to address anything special. He’s kind, thorough, professional, and a real pleasure to have as our technician.
Excellent and speedy service! Chris is very knowledgeable and personable!
Charged us $541 for a service and then no call no showed 3 times. We’re still trying to get our money back from the service they never performed
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 49 | $66–$181 |
| General pest inspection | 31 | $58–$136 |
| Termite inspection | 26 | $106–$323 |
| Bug & insect extermination | 26 | $66–$144 |
| Rodent extermination | 18 | $99–$371 |
| Hornet & wasp extermination | 15 | $103–$282 |
| Termite extermination | 13 | $214–$426 |
| Ant extermination | 10 | $86–$246 |
