How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%78+11Replies to reviews 7%100+7.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORETerminix
Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #136Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 221 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Terminix for 8 kinds of job.
Terminix for home inspection
Clear ✕All 49 Google reviews tagged “Home inspection” · showing 40
Technician, what's friendly and experienced? Explained everything to me and done a good job. Thank you
Always professional and listens to concerns. I've never had a bad experience with Terminix and will continue to use them for all pest control.
Very profesional job, thanks Terminix and thanks Termite Todd
Thorough, pleasant, and professional. They called a reminder the day before and texted when they were on their way with a link so I could prepare for their arrival. The service people who came were friendly with my dogs and checked/treated every nook and cranny. Todd, Nicole, and Michael are amazing!
Yes!! I absolutely love my terminix team! They listen to all my concerns and then investigate and give me a plan!
Todd is fantastic, he is very thorough every time he comes out.
Got here on time ,text before he got here ,we were ready for him and had the dog inside.
Technician was very knowledgeable and experienced told me everything that was going to be done
Took time to explain all my questions! Plus I think all my pest/termites are gone!
very professional, Todd went out of his way to take care of us. I definitely recommend!
Nic was excellent
On time every time. Always checks in. Always checks out. Great service
I had to switch companies due to an unresolved mice issue, and now I get to see results and proactive intervention from Terminix specialist. Todd and James have been on the top of everything. Thank you!
Always the Best
I trust and appreciate Cicero my tech… he is very attentive, respectful and cooperative!
Termial came and did a great job. No questions ask took care of my problem and also did a extra by killing a fire ant hill on my lawn. With a very friendly atmosphere Highly recommended
Zach always gives advance notice and confirms work is complete.
Cicero was very professional. He called to ask if he could come early and let me know when he was actually heading my way. He had a fun, easy going personality but was very professional about his work. He explained every aspect of what he was doing before he started. And let me know what he was doing along the way.…
Cicero did a great job and was very professional treating my property. Thank you Sir!
Terminex is a very customer oriented service company! Their representative Todd, takes care of exterminating the rats, checks the traps, it fresh bait in the traps, and makes certain all is well. He maintains excellent communication with me and has made friends with my dog, Lucky.
Had a great experience with terminex for coming out with a problem I had. CICERO BREWER was a great help. He took his time and thoroughly looked into the issue I had and set me up with a great plan.
Great experience! Technician very professional and knowledgeable. Great customer service.
As always, service is top notch. Todd always checks to see if I having any pest issues. We discuss possibilities at length. He is always polite and professional. In these times it is greatly appreciated
Overall positive experience. We had an inspection to determine where pests might be entering our home, pest control service, and follow up. The follow up was with Todd and he was very thorough, professional, & courteous.
Cicero was amazing. He knew I was anxious about any and all insects. He calmed my nerves and made sure I knew exactly what we were spraying for. He answered all my questions as well. Thank you so much!
Niic, is always great. Does the job, gives us our report & leaves. Always tells us if we see anything call him. Now that's good service. Thank you Nic!
Honest, friendly and got the job done same day.
I only talked to him over the phone, but he is a nice and smart guy..
We’ve had a great experience with Terminix! Cicero Brewer is awesome—always on time, super friendly, and really knows his stuff. He keeps our place pest-free and makes the whole process easy. Highly recommend him!
Todd Hanke took great care of us! He is very professional & personable and explained everything! A pleasurably experience!
Both Jahmeel and Todd were very good. Explained everything I need to know.
Todd came today and has chr ked bait stations several times before. He is always professional, informative, and efficient.
Excellent service and positive performance!
The technician was friendly and helpful.
Rating only, no written review.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 49 | $66–$181 |
| General pest inspection | 31 | $58–$136 |
| Termite inspection | 26 | $106–$323 |
| Bug & insect extermination | 26 | $66–$144 |
| Rodent extermination | 18 | $99–$371 |
| Hornet & wasp extermination | 15 | $103–$282 |
| Termite extermination | 13 | $214–$426 |
| Ant extermination | 10 | $86–$246 |
