How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%78+11Replies to reviews 7%100+7.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORETerminix
Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #136Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 221 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Terminix for 8 kinds of job.
Terminix for rodent extermination
Clear ✕All 18 Google reviews tagged “Rodent extermination”
Technician, what's friendly and experienced? Explained everything to me and done a good job. Thank you
Always professional and listens to concerns. I've never had a bad experience with Terminix and will continue to use them for all pest control.
Todd H has always been very professional and takes cares of all my issues! I appreciate his promptness and honesty.
Yes!! I absolutely love my terminix team! They listen to all my concerns and then investigate and give me a plan!
My technician is always helpful and efficient and listens to my concerns.
very professional, Todd went out of his way to take care of us. I definitely recommend!
I had to switch companies due to an unresolved mice issue, and now I get to see results and proactive intervention from Terminix specialist. Todd and James have been on the top of everything. Thank you!
Todd is awesome!’
Todd is wonderful! Always going above & beyond. Has explained everything & is always willing to come back early if needed. Very good & very respectful!
Terminex is a very customer oriented service company! Their representative Todd, takes care of exterminating the rats, checks the traps, it fresh bait in the traps, and makes certain all is well. He maintains excellent communication with me and has made friends with my dog, Lucky.
Great experience! Technician very professional and knowledgeable. Great customer service.
Overall positive experience. We had an inspection to determine where pests might be entering our home, pest control service, and follow up. The follow up was with Todd and he was very thorough, professional, & courteous.
Great service from Nic R!!! He was such a huge help for us. Excellent service!!
I only talked to him over the phone, but he is a nice and smart guy..
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 49 | $66–$181 |
| General pest inspection | 31 | $58–$136 |
| Termite inspection | 26 | $106–$323 |
| Bug & insect extermination | 26 | $66–$144 |
| Rodent extermination | 18 | $99–$371 |
| Hornet & wasp extermination | 15 | $103–$282 |
| Termite extermination | 13 | $214–$426 |
| Ant extermination | 10 | $86–$246 |