Experts Reviews · Company report
Terminix logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%78+11Replies to reviews 7%100+7.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Terminix

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #136Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 221 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Terminix is better than 89% of pest control services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Terminix is better than 83% of pest control services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Terminix is better than —% of pest control services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Terminix is better than 78% of pest control services.B
78
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Terminix is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Terminix is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Terminix for 8 kinds of job.

Terminix for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$106–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 110
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Termite inspection”

Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Great job and friendly.

Reasonable priceTermite inspection
Micki5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Always professional and listens to concerns. I've never had a bad experience with Terminix and will continue to use them for all pest control.

Paid $200+Reasonable priceHome inspectionRodent exterminationTermite inspection
Arthur5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very profesional job, thanks Terminix and thanks Termite Todd

Reasonable priceHome inspectionTermite inspectionSpider extermination
CANDACE1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Accurate assessment of the problem and provided treatment. Knowledgeable and kind guy.

Termite inspection
Sandra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Todd was very professional and knowledgeable he answered all my questions. I am very satisfied with the service. Nicole at my home inspection was very nice, she too was very knowledgeable and professional and she put my mind at ease.

Termite inspectionTermite exterminationBug & insect extermination
JamieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Thorough, pleasant, and professional. They called a reminder the day before and texted when they were on their way with a link so I could prepare for their arrival. The service people who came were friendly with my dogs and checked/treated every nook and cranny. Todd, Nicole, and Michael are amazing!

Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
crystal8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Yes!! I absolutely love my terminix team! They listen to all my concerns and then investigate and give me a plan!

Reasonable priceHome inspectionRodent exterminationTermite inspection
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Todd Hanke is a top notch tech and I appreciate him a bunch!

Paid $60–80Reasonable priceHornet & wasp exterminationTermite inspectionGeneral pest inspection
LorriLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Todd is fantastic, he is very thorough every time he comes out.

Reasonable priceHome inspectionTermite inspection
John9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Todd...very professional knowledge and good work ethic. Probably the best termite bait station tech since I've been a customer.

Paid $200+Reasonable priceTermite inspection
Lloyd6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Todd Hanke is the best. He is very professional and communicates any issues.

Reasonable priceTermite inspection
Mike6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Technician was very knowledgeable and experienced told me everything that was going to be done

Paid $160–180Great priceHome inspectionTermite inspectionTermite extermination
Phil12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Todd is an outstanding tech and ambassador for the company. He’s the best! Thorough, communicative and informative. He does an outstanding job and he’s been inspecting our house for years.

Reasonable priceTermite inspection
leon12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Termial came and did a great job. No questions ask took care of my problem and also did a extra by killing a fire ant hill on my lawn. With a very friendly atmosphere Highly recommended

Paid $80–100Great priceHome inspectionTermite inspection
Brenda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Todd was very professional and answered my questions. He does his job well.

Paid $200+Not sureTermite inspection
CarlLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

As always, service is top notch. Todd always checks to see if I having any pest issues. We discuss possibilities at length. He is always polite and professional. In these times it is greatly appreciated

Paid $120–140Reasonable priceHome inspectionTermite inspection
SheilaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Todd demonstrated exceptional professionalism and punctuality throughout the service. He explained the termite pre-treatment and pest control measures in detail. He ensured all my questions were answered thoroughly. Todd inspection of the overhanging eves ensured the soffit vents was secured. His attentiveness to…

Paid $200+Reasonable priceTermite inspectionGeneral pest inspection
wendell10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The technician was very professional and efficient.

Termite inspection
Breonna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Todd H. Always gives exceptional service! We love having him as our pest guy and rest east knowing our home, yard, and needs are taken care of. Todd always responds quickly, does thorough work, lets us know if there’s anything we need to do or if anyone else will be coming out instead. We have tried other companies…

Great priceHornet & wasp exterminationTermite inspectionGeneral pest inspection
Juana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Todd Hanke is very knowledgeable and easily and clearly explained the treatment. Couldn’t ask for better service!

Paid $1–20Great priceTermite inspectionTermite extermination
Chillin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Honest, friendly and got the job done same day.

Paid $200+Reasonable priceHome inspectionTermite inspectionTermite extermination
Anabel3 months ago★★★★★

Rating only, no written review.

Home inspectionTermite inspectionBug & insect extermination
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceTermite inspection
J.R.7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Home inspectionRodent exterminationTermite inspection
Enoc6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Not sureTermite inspection
Zack1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceHome inspectionRodent exterminationTermite inspection

Price

$112-9% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 13%Reasonable 74%Overpriced 2%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection49$66–$181
General pest inspection31$58–$136
Termite inspection26$106–$323
Bug & insect extermination26$66–$144
Rodent extermination18$99–$371
Hornet & wasp extermination15$103–$282
Termite extermination13$214–$426
Ant extermination10$86–$246

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