Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Terra-Firma Landscape Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%60+32.7Reliability 24%55+13.3Value 14%97+13.7Replies to reviews 7%78+5.5Craft & service penalty22−7.8Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE

Terra-Firma Landscape Inc

Hales Corners, WI · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 11 pond maintenance services · 4.5★ from 63 Google reviews

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Report card

Percentile vs other pond maintenance services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Terra-Firma Landscape Inc is better than 60% of pond maintenance services.B
60
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Terra-Firma Landscape Inc is better than 55% of pond maintenance services.C
55
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Terra-Firma Landscape Inc is better than 22% of pond maintenance services.D
22
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Terra-Firma Landscape Inc is better than 97% of pond maintenance services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Terra-Firma Landscape Inc is better than 100% of pond maintenance services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Terra-Firma Landscape Inc is better than 78% of pond maintenance services.B
78

Reviews for your job

Customers hired Terra-Firma Landscape Inc for 4 kinds of job.

Terra-Firma Landscape Inc for patio design

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.33
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Patio design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 3 Google reviews tagged “Patio design”

JonathanLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Loved working with Laura and her team. We had a two-phase landscaping plan that spanned Autumn 2024 and then Summer 2025. We had a lot of unexpected environmental challenges, but we got through it and my wife and I are so happy with the results. It's been a really rewarding feeling watching all of the plants begin…

Not sureWalkway landscapingGardening servicesPatio design
Megan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★

I didn’t know what I wanted but knew what I didn’t like with what I had. They took my input and designed a space I could not be more in love with. Their work is gorgeous and I have never see a cleaner crew- area was kept tidy each and every day. Not been great on warranty related issues which has lowered to a 3 star.

Patio design
Bill12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Their work is the best I’m always satisfied after a project they complete for me

Gardening servicesPatio design+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 100%

Jobs customers hired them for

JobReviewsCategory typical
Gardening services3—
Patio design3—
Walkway landscaping2—
Grading & resloping2—

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