Experts Reviews · Company report
Terra Firma Roofing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%15+1.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Terra Firma Roofing

Chula Vista, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 40 soffit and fascia contractors · 4.9★ from 118 Google reviews

Report card

Percentile vs other soffit and fascia contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Terra Firma Roofing is better than 91% of soffit and fascia contractors.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Terra Firma Roofing is better than 99% of soffit and fascia contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Terra Firma Roofing is better than —% of soffit and fascia contractors.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Terra Firma Roofing is better than 100% of soffit and fascia contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Terra Firma Roofing is better than 100% of soffit and fascia contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Terra Firma Roofing is better than 15% of soffit and fascia contractors.F
15

Reviews for your job

Customers hired Terra Firma Roofing for 7 kinds of job.

Terra Firma Roofing for roof inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$371–$2.0k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 26
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “Roof inspection” · showing 20

nathaniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I hired a roofing company to replace two damaged roofs on two different properties, with the projects completed several years apart. The product advice was excellent, and both new roof systems still look great and remain in very good condition. Even the older roof still looks almost new after tough weather, and the…

Great priceRoof inspection
Michele5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Five stars from me. They set the appointment for 9am and showed up right on time. Austin greeted me professionally, explained everything clearly, and was respectful from the start. I let them know I have other tenants in the building and that I work from home, so I asked if they could keep the roof work as quiet as…

Reasonable priceRoof inspection
Owen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

A large tree fell onto our roof, punched through in a few spots, and also damaged the siding. The roofing crew arrived fast, removed the tree safely, and handled emergency tarping and roof repairs right away to keep everything watertight. After that, we took some time to compare a few roofing quotes, and this…

Reasonable priceRoof inspection
ClaraLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

When storm damage caused two trees to fall on our roof, Terra Firma Roofing responded very quickly and helped us choose the best repair options. They matched our existing shingles so well that the finished roof looks smooth and seamless, not like a patch job at all. Since we were away, they kept us updated with…

Reasonable priceRoof inspectionGutter cleaning
Lee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

If you want great customer service for roofing, fascia, siding, or other exterior work, this is the team to call. They did an excellent job on our roof, and the whole process was smooth and professional. Later, I asked for an estimate on some fascia repair, and Austin came out, checked everything carefully, and gave…

Great priceRoof inspectionAttic venting
Kaiden191 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had our roof replaced, and it was one of the best homeowner experiences we have had. The whole roofing process was smooth, the crew finished on time, and the new roof looks great. Austin and Cesar were very helpful, attentive, and quick to answer all of our questions. Everyone involved made the project easy for…

Great priceRoof inspectionAttic venting
Ernest2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

From start to finish, this was one of the best roofing experiences we have had. We were new to Lakeside, and a neighbor recommended the company for a roof replacement, so we decided to move forward. Cesar and Austin were very helpful with the whole roofing process and worked well with the insurance adjusters too.…

Great priceRoof inspection
Miguel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Austin from company: Terra Firma Roofing fixed my leaking roof and rebuilt the chimney that had been causing the problem. He also installed new gutters and took care of related exterior touch-up work, so my home looks fresh again. austin and Cesar were very professional and kept working steadily until everything was…

Great priceRoof inspectionAttic venting
Courtney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had Terra Firma Roofing replace my roof after a leak, and I was really happy with the whole experience. I worked with Cesar, who was very responsive and quick to return calls, and I felt right away that my roofing project was in good hands. After spending a long time talking with different roofing contractors…

Reasonable priceRoof inspectionRoof installation
Mitchell3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent roofer for repairs and leak detection. I had roof work done before, and when I recently needed help tracking down a leak, they took care of it at no charge. Cesar was professional, helpful, and easy to work with. The crew was fast, friendly, and dependable, and they shared before-and-after photos of the…

Great priceRoof inspectionRoof installationGutter cleaning
Ellie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My wife and I are very happy we chose a roofing company for our full roof replacement in Lakeside. The team came highly recommended by our neighbors, and the whole experience lived up to that praise. Austin came out quickly to inspect the roof and give us a clear estimate. As a new homeowner, I had many questions…

Reasonable priceRoof inspectionAttic venting
J3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We hired this roofing company to replace the roofs on two of our rental houses and also our own home, and each time the experience was fantastic. Cesar, who helped us throughout the process, was very responsive and the prices were better than what we found elsewhere. The crew showed up right on time and managed to…

Reasonable priceRoof inspection
Grace1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

After talking with a couple of our neighbors, we were pointed to Terra Firma Roofing when we needed our roof replaced after a big storm. As first-time homeowners dealing with roof damage, we really appreciated having a company that guided us through everything. They truly are a one-stop shop and took care of not…

Great priceRoof inspectionRoof repairRoof installation
Jeanette231 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I needed a new roof for my small warehouse, so I called a roofing company to take care of it. Once they started the project, they discovered some unexpected issues, like rotted wood and damaged trusses that needed replacing. Their crew handled everything, including rebuilding the necessary areas. Right after they…

Reasonable priceRoof inspectionRoof installation
Tommy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I saw a roofing company’s commercial on TV and decided to give them a call. I was really impressed with their roofing specialist, Cesar, who came by to check out my roof. He explained what might be causing my leak and clearly went over what would be needed to fix it. Cesar made sure to schedule the repair quickly.…

Great priceRoof inspectionRoof installation
Owen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

If you need roofing work, you should definitely consider company: Terra Firma Roofing. i met with austin today because we had a roof leak that was starting to mess up our ceiling and drywall. i explained what was going on, and he got right up there and fixed the problem fast. he let me know the repair he did was as…

Reasonable priceRoof inspectionRoof installation
CLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

A few years back, I needed a new roof while building my home. After some issues with another contractor, I reached out to a number of roofing companies. This team really stood out with their detailed estimate and clear communication. When I called, the person who answered the phone was always friendly and…

Great priceRoof inspection
Tanya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Cesar and his crew were professional, showed up on time, and were easy to reach whenever I had questions. After I got in touch with Terra Firma Roofing to talk about the roofing services I needed, the whole project was finished quickly—everything from a complete roof tear-off and replacement to fixing up the soffit…

Great priceRoof inspection
Brenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Terra Firma Roofing repaired my roof and did a fantastic job from start to finish. I ordered shingles online, hoping they would match my existing roof, and Cesar took care of picking them up and bringing them over. When it turned out I had chosen the wrong shingles, Cesar quickly returned them and made sure the…

Reasonable priceRoof inspection
S4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Dealing with roof problems in Lakeside can be really stressful, especially with the hot California sun beating down on your home. finding the right roofer is so important for anyone who wants peace of mind. we were relieved when we found a roofing company that was not only trustworthy but also really experienced and…

Great priceRoof inspectionRoof installation

Show more roof inspection reviews (5 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 53%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation28$11k–$23k
Roof inspection25$371–$2.0k
Roof repair18$1.3k–$14k
Gutter cleaning17—
Attic venting16—
Roof repair for storm & wind damage2$539–$11k
Attic venting repairs2—

Compare with