Experts Reviews · Company report
Terra Firma Roofing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%15+1.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Terra Firma Roofing

Chula Vista, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 40 soffit and fascia contractors · 4.9★ from 118 Google reviews

Report card

Percentile vs other soffit and fascia contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Terra Firma Roofing is better than 91% of soffit and fascia contractors.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Terra Firma Roofing is better than 99% of soffit and fascia contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Terra Firma Roofing is better than —% of soffit and fascia contractors.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Terra Firma Roofing is better than 100% of soffit and fascia contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Terra Firma Roofing is better than 100% of soffit and fascia contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Terra Firma Roofing is better than 15% of soffit and fascia contractors.F
15

Reviews for your job

Customers hired Terra Firma Roofing for 7 kinds of job.

Terra Firma Roofing for roof installation

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Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$11k–$23k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 31
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 28 Google reviews tagged “Roof installation” · showing 20

BLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★

i just wanted to say how happy we were with the roofing service we received. My husband and I were deciding between a metal roof and asphalt shingles, and after getting a few estimates, we chose a new shingle roof. Cesar was very professional, easy to talk to, and clear about the roofing options, materials, and…

Reasonable priceAttic ventingRoof installationGutter cleaning
Krista1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

A roofing team was the first to reach out to us about damage to our roof. We picked them over the other contractors because our neighbor had also used them for a roof replacement and said their workmanship would be solid. Austin was at our home when the insurance adjuster came to inspect the roof, and from the start…

Reasonable priceRoof installation
MarissaLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

After storm damage affected our roof, gutters, and exterior siding, Cesar helped us through the whole roofing and restoration process with our insurance claim. He made everything simple and easy to understand, handled the communication with the adjusters, and kept us updated at every step so we always knew what was…

Reasonable priceAttic ventingRoof repairRoof installation
Kathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had my roof replaced again after storm damage, and this time the experience was completely different in the best way. Austin was professional, easy to work with, and took the time to explain the roofing process clearly from start to finish. The crew not only handled the roof replacement with great workmanship, but…

Reasonable priceRoof installation
Courtney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had Terra Firma Roofing replace my roof after a leak, and I was really happy with the whole experience. I worked with Cesar, who was very responsive and quick to return calls, and I felt right away that my roofing project was in good hands. After spending a long time talking with different roofing contractors…

Reasonable priceRoof inspectionRoof installation
Mitchell3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent roofer for repairs and leak detection. I had roof work done before, and when I recently needed help tracking down a leak, they took care of it at no charge. Cesar was professional, helpful, and easy to work with. The crew was fast, friendly, and dependable, and they shared before-and-after photos of the…

Great priceRoof inspectionRoof installationGutter cleaning
Grace1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

After talking with a couple of our neighbors, we were pointed to Terra Firma Roofing when we needed our roof replaced after a big storm. As first-time homeowners dealing with roof damage, we really appreciated having a company that guided us through everything. They truly are a one-stop shop and took care of not…

Great priceRoof inspectionRoof repairRoof installation
Jeanette231 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I needed a new roof for my small warehouse, so I called a roofing company to take care of it. Once they started the project, they discovered some unexpected issues, like rotted wood and damaged trusses that needed replacing. Their crew handled everything, including rebuilding the necessary areas. Right after they…

Reasonable priceRoof inspectionRoof installation
Tommy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I saw a roofing company’s commercial on TV and decided to give them a call. I was really impressed with their roofing specialist, Cesar, who came by to check out my roof. He explained what might be causing my leak and clearly went over what would be needed to fix it. Cesar made sure to schedule the repair quickly.…

Great priceRoof inspectionRoof installation
chad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

After reading so many great 5-star reviews, I decided to reach out to Terra Firma Roofing when my roof was damaged during a recent storm in Lakeside. I’m thrilled to add my own positive feedback! I requested a quote online and received a quick response the same day to set up an appointment. Austin came out just a…

Reasonable priceRoof installation
Kathy33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Terra Firma Roofing recently installed new, larger downspouts for me. Austin and Cesar were both efficient and really listened as I explained what I needed done. Everything was completed quickly and professionally, and it made a big difference for my home maintenance. I’m glad I didn’t have to handle any of the…

Reasonable priceRoof repairRoof installation
Santiago3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

we were lucky to find a local roofing company while they were working in our neighborhood in lakeside. after we explained that we needed our roof replaced and our chimney fixed, cesar came by with an estimate and some roofing samples. we talked to a bunch of other roofing contractors, but we chose this team because…

Reasonable priceAttic ventingRoof repairRoof installation
Owen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

If you need roofing work, you should definitely consider company: Terra Firma Roofing. i met with austin today because we had a roof leak that was starting to mess up our ceiling and drywall. i explained what was going on, and he got right up there and fixed the problem fast. he let me know the repair he did was as…

Reasonable priceRoof inspectionRoof installation
marie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I can’t say enough good things about Terra Firma Roofing. We realized it was finally time to replace our roof, especially after a heavy storm left shingles scattered all over our deck. I quickly started looking for a reliable roofer to handle the job. Austin visited our property the very next day, carefully checked…

Reasonable priceRoof installation
S4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Dealing with roof problems in Lakeside can be really stressful, especially with the hot California sun beating down on your home. finding the right roofer is so important for anyone who wants peace of mind. we were relieved when we found a roofing company that was not only trustworthy but also really experienced and…

Great priceRoof inspectionRoof installation
Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

After moving into our new home, we noticed our roof started leaking just a couple of months later when it rained. We reached out to a local roofing company, and Cesar came by the very next day to check things out. He gave us a straightforward quote, and his roofing crew showed up the following week and completed all…

Great priceRoof installationGutter cleaning
Chelsey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

After getting several estimates from different roofing companies around Lakeside, I decided to go with this team even though their quote wasn't the cheapest. From the very start, they were professional and easy to work with. One thing I really liked was that the estimator, Cesar, wasn't pushy and didn't try to sell…

Great priceAttic ventingRoof installation
Veronica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

We had a fantastic experience with this roofing company when we needed to replace our roof and gutters. Austin came out to inspect our roof, took detailed photos and videos, and clearly explained what was happening up there. He walked us through the different options for our new roof, explaining the pros and cons of…

Reasonable priceRoof inspectionRoof installation
layla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I recently had my roof replaced in Lakeside and couldn’t be happier with the whole process. After some strong winds took off a big portion of my old shingles, I decided to upgrade to a 24-gauge 5V crimp metal roof since metal roofs are much better for withstanding wind and the hot California sun. The new roof is…

Reasonable priceRoof repairRoof installation
Jodi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

After reaching out to a couple of other roofing companies and not hearing back, I decided to give this team a call. I was really impressed by how quickly Cesar from the crew responded—he called me back within the hour. Cesar was not only professional and prompt, but also really friendly and respectful. He made sure…

Reasonable priceRoof installationGutter cleaning

Show more roof installation reviews (8 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 53%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation28$11k–$23k
Roof inspection25$371–$2.0k
Roof repair18$1.3k–$14k
Gutter cleaning17—
Attic venting16—
Roof repair for storm & wind damage2$539–$11k
Attic venting repairs2—

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