Experts Reviews · Company report
Terra Firma Roofing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%15+1.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Terra Firma Roofing

Chula Vista, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 40 soffit and fascia contractors · 4.9★ from 118 Google reviews

Report card

Percentile vs other soffit and fascia contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Terra Firma Roofing is better than 91% of soffit and fascia contractors.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Terra Firma Roofing is better than 99% of soffit and fascia contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Terra Firma Roofing is better than —% of soffit and fascia contractors.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Terra Firma Roofing is better than 100% of soffit and fascia contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Terra Firma Roofing is better than 100% of soffit and fascia contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Terra Firma Roofing is better than 15% of soffit and fascia contractors.F
15

Reviews for your job

Customers hired Terra Firma Roofing for 7 kinds of job.

Terra Firma Roofing for roof repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.3k–$14k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Roof repair”

Aubrey202 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very professional and did an excellent job on our roof and exterior work. Cesar helped us through every step after storm damage. He inspected the roof, documented the damage with photos for the insurance claim, and even placed a tarp over the missing shingles right away to protect the house before anything was…

Great priceRoof repairGutter cleaning
Lawrence2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had this roofing company replace my roof, and they did solid work. The house looked much better after they fixed some weak plywood decking under the shingles during the roof replacement. More recently, I called because an animal had damaged the rubber pipe boot around the roof penetration where the electrical line…

Great priceRoof repair
Suzanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Overall, the experience was great. the roofers did a professional job, and they cleaned up the job site at the end of each day. The roofing work moved at a steady pace, even though it took a little longer than expected. We would have liked more daily updates on the progress, but the crew still stayed focused and…

Great priceRoof repair
Erika2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Terra Firma Roofing did quality roof work for us, and the crew responded quickly when we first called about an active roof leak. Austin and Cesar were professional, explained what needed to be repaired, and made sure we understood the roofing issues before moving forward. The leak repair and follow-up roof work were…

Reasonable priceRoof repair
MarissaLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

After storm damage affected our roof, gutters, and exterior siding, Cesar helped us through the whole roofing and restoration process with our insurance claim. He made everything simple and easy to understand, handled the communication with the adjusters, and kept us updated at every step so we always knew what was…

Reasonable priceAttic ventingRoof repairRoof installation
Tracey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Terra Firma Roofing, especially Cesar, understood my roofing needs right away and handled everything in a very proactive way. I did not realize there was roof damage until I was getting ready to put my home on the market. I needed the shingle roof replacement and the insurance claim moved along quickly, and Cesar…

Reasonable priceRoof repair
DrewLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This roofing job was one of the best contractor experiences I have had. The price was very fair, and I truly feel I received top quality workmanship and a very professional reroofing job. Another experienced roofing company had passed on the project because the roof layout was complicated and needed a higher level…

Great priceAttic ventingRoof repairGutter cleaning
Grace1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

After talking with a couple of our neighbors, we were pointed to Terra Firma Roofing when we needed our roof replaced after a big storm. As first-time homeowners dealing with roof damage, we really appreciated having a company that guided us through everything. They truly are a one-stop shop and took care of not…

Great priceRoof inspectionRoof repairRoof installation
Claudia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

i recently had my roof repaired in lakeside and was really happy with the service. after reaching out for a quote, a friendly team member named austin came over to check out the damage. even though the main issue was with the soffit and fascia, austin offered to do a full roof inspection just to make sure everything…

Reasonable priceAttic ventingRoof repair
Kathy33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Terra Firma Roofing recently installed new, larger downspouts for me. Austin and Cesar were both efficient and really listened as I explained what I needed done. Everything was completed quickly and professionally, and it made a big difference for my home maintenance. I’m glad I didn’t have to handle any of the…

Reasonable priceRoof repairRoof installation
Ariana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The crew did an outstanding job replacing our roof here in Lakeside. They arrived right on time early in the morning and got straight to work. Even though our roof is quite challenging, they handled it smoothly and finished everything in just two days. The workers, led by Cesar, really knew what they were doing and…

Reasonable priceRoof repair
Santiago3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

we were lucky to find a local roofing company while they were working in our neighborhood in lakeside. after we explained that we needed our roof replaced and our chimney fixed, cesar came by with an estimate and some roofing samples. we talked to a bunch of other roofing contractors, but we chose this team because…

Reasonable priceAttic ventingRoof repairRoof installation
George131 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I can’t say enough good things about the team at this roofing company. A few years back, after a heavy rainstorm, I lost some shingles from my roof and was worried about water getting under them. I contacted my insurance, and they only covered the shingles that were visibly missing. When the crew came out, led by…

Reasonable priceRoof repairGutter cleaning
layla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I recently had my roof replaced in Lakeside and couldn’t be happier with the whole process. After some strong winds took off a big portion of my old shingles, I decided to upgrade to a 24-gauge 5V crimp metal roof since metal roofs are much better for withstanding wind and the hot California sun. The new roof is…

Reasonable priceRoof repairRoof installation
Hayden245 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We had Austin from the roofing team come out to our new home to check out our roof and address a few concerns we had. Austin carefully inspected the entire roof, making sure to look at all the details. He even took the time to remove some branches that had landed up there, which was really helpful. After the…

Great priceRoof repair
Jude1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

as a first-time homeowner, i was worried when i found mold on the ceiling of my recently built house. after reaching out to terra firma roofing, austin came by to take a look at the problem. he quickly discovered that the original builders hadn’t done a proper job on the roof, which led to the moisture issue. austin…

Reasonable priceRoof repairRoof installation
Cristian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My husband and I are extremely satisfied with the roofing job done by Terra Firma Roofing. From start to finish, we were kept informed about every step of the process. If any repairs were needed, Cesar would check with us first to make sure we wanted the work done before moving forward with the new roof…

Reasonable priceRoof repair
dustin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A few years back, I had my roof replaced on my home in Lakeside and realized I never left a review. The whole experience was smooth and stress-free. When I met with Austin for the estimate, he was very friendly and took the time to explain the whole roofing process to me. He assured me that the team would replace…

Great priceRoof repairGutter cleaning

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 53%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation28$11k–$23k
Roof inspection25$371–$2.0k
Roof repair18$1.3k–$14k
Gutter cleaning17—
Attic venting16—
Roof repair for storm & wind damage2$539–$11k
Attic venting repairs2—

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