Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Terrapin Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%81+19.6Value 14%94+13.3Replies to reviews 7%68+4.8Momentum penalty63−3.7Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Terrapin Electric

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #119Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 335 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Terrapin Electric is better than 89% of electricians.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Terrapin Electric is better than 81% of electricians.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Terrapin Electric is better than 100% of electricians.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Terrapin Electric is better than 94% of electricians.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Terrapin Electric is better than 63% of electricians.B
63
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Terrapin Electric is better than 68% of electricians.B
68

Reviews for your job

Customers hired Terrapin Electric for 8 kinds of job.

Terrapin Electric for electrical outlet & switch relocation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$863
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical outlet & switch relocation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#74 / 110

All 12 Google reviews tagged “Electrical outlet & switch relocation”

AmyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I was able to get same-day service due to a cancellation. Andres was prompt, professional and the job was done quickly.

Electrical outlet & switch relocation
FrederickLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Andres was a very cordial and professional installer. He explained everything he was doing, offered options and answered all my questions. Highly recommend

Light fixture installationElectrical outlet & switch relocation
Kenny11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Roger came to do a same day install of our ring camera pro which required new 24V wiring to replace a previous low voltage doorbell. He was quick, kind, professional and asked questions along the way to make sure that the end result was exactly how I was hoping for. Thanks!

Electrical wiring installationElectrical outlet & switch relocationElectrical wiring repair
LouisLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Electrician Asked several questions about what i wanted to power with my transfer switch and where i wanted installed based on that he was able to professionally install said switch and give me the best aka safest practices to utilize my new switch. it hooked up to my EcoFlow Delta Pro and works as expected. Thank You

Electrical outlet & switch relocation
Tiffany11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josue did a terrific job for us! He fixed our faulty electric dryer, installed multiple new lights and switches as well as a new fixture. He was polite, clean, kind and on time. We will certainly be calling Terrapin again for other jobs!

Electrical fixture installationElectrical wiring installationLight fixture installation+ Responsiveness+ Punctuality+ Quality
Rene7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

What an amazing company. Jacob installed our recessed lighting, and ceiling fan. Moved numerous outlets. They were on time and very professional. Five stars. We will definitely use Terrapin Electric again.

Customer photo from Rene's review
Electrical wiring installationFan installationElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality
Jason10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Terrapin Electric is awesome! These guys were so responsive and professional. I shopped around and they are very competitive in price but unmatched in quality. Try them out, you won’t regret it.

Electrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality
EllenLocal Guide · 94 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Garrett was excellent: knowledgeable, prompt, courteous, competent. He moved a 220 range outlet for me and cleaned up the way the outlet had been installed previously that was not up to code. I’m very happy with his work and will make Terrapin my go to electrician from now on

Electrical wiring installationElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality
Assistant4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good guy, right to the point. Firm diagnostic evaluation of the problem with a economical and straightforward solution. I would definitely use them again.

Customer photo from Assistant's review
Electrical outlet & switch relocationLight fixture repairElectrical panel repair
Adam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Knowledgeable and dependable electricians who are professional , responsive and thoughtful about their work. I highly recommend Terrapin Electric.

Electrical wiring installationElectrical inspectionsElectrical outlet & switch relocation+ Responsiveness+ Quality+ Professionalism
DC3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

When I contacted Terrapin they were very quick to respond and sent somebody out right away. Josue was very friendly and took the time to understand the issues we were having and offer suggestions on possible actions to take. He did a great job and was very thorough and pleasant. The job cost was reasonable and I would use them again.

Electrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality
Adam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Electrical wiring installationInstallationElectrical outlet & switch relocation

Price

$432-12% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 74%Overpriced 5%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Electrical wiring installation28$410–$1.7k
Electrical outlet & switch repair21$114–$415
Electrical outlet & switch installation13$246–$933
Fan installation13$135–$621
Electrical outlet & switch relocation12$228–$863
Light fixture installation12$196–$958
Electrical panel repair9$209–$1.0k
Electrical fixture installation8$251–$959

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