Analyzing 8,535,2238.5M ReviewsFor 24,22624.2K Experts

Experts Reviews · Company report
Terrapin Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%81+19.6Value 14%94+13.3Replies to reviews 7%68+4.8Momentum penalty63−3.7Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Terrapin Electric

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #119Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 335 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Terrapin Electric is better than 89% of electricians.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Terrapin Electric is better than 81% of electricians.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Terrapin Electric is better than 100% of electricians.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Terrapin Electric is better than 94% of electricians.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Terrapin Electric is better than 63% of electricians.B
63
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Terrapin Electric is better than 68% of electricians.B
68

Reviews for your job

Customers hired Terrapin Electric for 8 kinds of job.

Terrapin Electric for electrical outlet & switch repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$600–800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$415
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical outlet & switch repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#74 / 118
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Electrical outlet & switch repair”

Taylor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I requested a quote with Terrapin on a few outlets that stopped working inside and outside of my house. When the service tech (Al Sayel) came out to investigate, he showed up right on time and gave an estimated quote for the time and cost of the repairs after speaking with me. He took the time to explain the…

Paid $1–500Reasonable priceElectrical outlet & switch repair
Janet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great company to work with, very skilled and professional

Electrical panel repairElectrical outlet & switch repairElectric car charger installation
SteveLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Good work!

Paid $600–800Reasonable priceElectrical wiring installationElectrical outlet & switch repairElectrical fixture installation
MatthewLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Roger quickly diagnosed and fixed wiring issues on two lights hanging very very high in our stairwell. He was kind, professional, and explained what he found every step of the way. We would hire Terrapin and Roger again.

Paid $200–400Light fixture repairElectrical outlet & switch repair
GuliaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

After a recent lightning strike, one of the switches in our home was damaged and stopped working. We reached out to Terrapin Electric for assistance, and I couldn’t be more satisfied with the service we received. From the initial call to the final repair, everything was handled with professionalism and efficiency.…

Great priceElectrical inspectionsElectrical outlet & switch repair
Tiffany11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josue did a terrific job for us! He fixed our faulty electric dryer, installed multiple new lights and switches as well as a new fixture. He was polite, clean, kind and on time. We will certainly be calling Terrapin again for other jobs!

Electrical fixture installationElectrical wiring installationLight fixture installation+ Responsiveness+ Punctuality+ Quality
Rene7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

What an amazing company. Jacob installed our recessed lighting, and ceiling fan. Moved numerous outlets. They were on time and very professional. Five stars. We will definitely use Terrapin Electric again.

Customer photo from Rene's review
Electrical wiring installationFan installationElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality
KayleeLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josue did a great job and fixed exactly what I needed fixed! Clean work.

Electrical outlet & switch repair+ Punctuality+ Quality+ Professionalism
Adam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Knowledgeable and dependable electricians who are professional , responsive and thoughtful about their work. I highly recommend Terrapin Electric.

Electrical wiring installationElectrical inspectionsElectrical outlet & switch relocation+ Responsiveness+ Quality+ Professionalism
Stephanie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job by Terrapin. Our job was a little more complicated than we anticipated but they handled it well with lots of explanation and made sure we had a safe situation for the kitchen. Will definitely call them again for any electrical needs!

Electrical outlet & switch repairElectrical panel repair+ Punctuality+ Quality+ Professionalism
Ralph5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Professional and prompt. Great experience

Electrical wiring repairLight fixture installationElectrical outlet & switch installation+ Quality+ Value
Trelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast, great work. Very friendly. Everything works now!!

Electrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Ravindra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent customer service

Electrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
DevendarLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Garett went above and beyond to resolve the issue. Communication was great throughout the process

Electrical outlet & switch repair+ Quality+ Professionalism+ Value
Satish5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would say, best in business! Garrett is such a nice person to work with. He spoke to us about our requirements and finished the job perfectly. I will definitely recommend GMEA LLC and work with them again for my future projects.

Electrical fixture installationElectrical wiring repairLight fixture installation+ Responsiveness+ Punctuality+ Quality
Joel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Electrical outlet & switch repair+ Punctuality+ Quality+ Professionalism
Zachary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Electrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Martha9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Electrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Roy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Electrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Sammie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Electrical outlet & switch repair+ Responsiveness+ Professionalism+ Value
Whitney6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Electrical outlet & switch repair+ Responsiveness+ Quality+ Professionalism

Price

$432-12% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 74%Overpriced 5%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Electrical wiring installation28$410–$1.7k
Electrical outlet & switch repair21$114–$415
Electrical outlet & switch installation13$246–$933
Fan installation13$135–$621
Electrical outlet & switch relocation12$228–$863
Light fixture installation12$196–$958
Electrical panel repair9$209–$1.0k
Electrical fixture installation8$251–$959

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