Analyzing 8,519,4878.5M ReviewsFor 24,16424.2K Experts

Experts Reviews · Company report
Terrapin Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%81+19.6Value 14%94+13.3Replies to reviews 7%68+4.8Momentum penalty63−3.7Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Terrapin Electric

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #119Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 335 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Terrapin Electric is better than 89% of electricians.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Terrapin Electric is better than 81% of electricians.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Terrapin Electric is better than 100% of electricians.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Terrapin Electric is better than 94% of electricians.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Terrapin Electric is better than 63% of electricians.B
63
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Terrapin Electric is better than 68% of electricians.B
68

Reviews for your job

Customers hired Terrapin Electric for 8 kinds of job.

Terrapin Electric for electrical wiring repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.43
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$621
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 55/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical wiring repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#93 / 93
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.75%

All 7 Google reviews tagged “Electrical wiring repair”

Chad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

I had a disappointing and unprofessional experience with this company. After receiving and immediately approving their quote to diagnose an electrical issue, the technician arrived but was unable to identify the problem. After only a couple of hours, they left to attend another job without a resolution. Rather than…

Paid $500–1,000OverpricedElectrical wiring repair
Kenny11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Roger came to do a same day install of our ring camera pro which required new 24V wiring to replace a previous low voltage doorbell. He was quick, kind, professional and asked questions along the way to make sure that the end result was exactly how I was hoping for. Thanks!

Electrical wiring installationElectrical outlet & switch relocationElectrical wiring repair
RyanLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Andres was incredibly professional and honest throughout the entire process. A previous company used scare tactics to try and justify a price 10x what Terrapin quoted. I will be using and referring Andres and Terrapin from here on out. Very highly recommended.

Paid $2,000+Great priceElectrical panel replacement or upgradingElectrical wiring repair
LaurenLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a power issue at my house, which I had called two other companies to come out and fix. Neither could find the issue. Andrew at Terrapin found the issue in about 5 minutes! The problem was on the city side of the connection - he called Austin electric and made sure they fixed it correctly and didn’t cut…

Paid $400–600Great priceElectrical wiring repairService not listed
Christine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Asahel was amazing! He diagnosed the problem before walking through the door and had it fixed shortly thereafter. He was knowledgable, prompt, and helpful. We will be utilizing Terrapin for our future electrical needs.

Reasonable priceElectrical wiring repair
Ralph5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Professional and prompt. Great experience

Electrical wiring repairLight fixture installationElectrical outlet & switch installation+ Quality+ Value
Satish5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would say, best in business! Garrett is such a nice person to work with. He spoke to us about our requirements and finished the job perfectly. I will definitely recommend GMEA LLC and work with them again for my future projects.

Electrical fixture installationElectrical wiring repairLight fixture installation+ Responsiveness+ Punctuality+ Quality

Price

$432-12% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 74%Overpriced 5%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Electrical wiring installation28$410–$1.7k
Electrical outlet & switch repair21$114–$415
Electrical outlet & switch installation13$246–$933
Fan installation13$135–$621
Electrical outlet & switch relocation12$228–$863
Light fixture installation12$196–$958
Electrical panel repair9$209–$1.0k
Electrical fixture installation8$251–$959

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