Experts Reviews · Company report
Terrapin Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%81+19.6Value 14%94+13.3Replies to reviews 7%68+4.8Momentum penalty63−3.7Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Terrapin Electric

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #119Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 335 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Terrapin Electric is better than 89% of electricians.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Terrapin Electric is better than 81% of electricians.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Terrapin Electric is better than 100% of electricians.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Terrapin Electric is better than 94% of electricians.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Terrapin Electric is better than 63% of electricians.B
63
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Terrapin Electric is better than 68% of electricians.B
68

Reviews for your job

Customers hired Terrapin Electric for 8 kinds of job.

Terrapin Electric for fan installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$135–$621
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Fan installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#60 / 102
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Fan installation”

DarrenLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Andres is incredible. Professional, skilled, great communication, and incredibly helpful. I use Terrapin for all my electrical needs and they always solve the problem.

Paid $1–500Reasonable priceFan installation
Cindy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Andres is the BEST!! He installed 5 fandoliers…he is kind, professional, helpful, and always on time. Thank you Terrapin!

Reasonable priceFan installation
Mindi10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had 4 ceiling fans replaced. The technician was friendly, efficient, and cleaned up afterwards. I highly recommend!

Paid $500–1,000Reasonable priceFan installation
Jerri3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My brother dealt with him and told me it was a good experience. However I was a little put back at the cost (I was paying). It had to be done and I/we were not trained to doing it our self. Thank you.

Paid $200–400Reasonable priceFan installation
TracyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Roger was great. He was patient with my questions and gave me advice without pushing. He offered to replace our ceiling fan the same day for a fair price. He was friendly, efficient, detailed, and professional. Before and after photos included. Recommend!

Customer photo from Tracy's reviewCustomer photo from Tracy's review
Paid $400–600Reasonable priceFan installation
JeffLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently had the pleasure of working with Andres from Terrapin Electric, and the experience was truly exceptional. From start to finish, Andres embodied the highest level of professionalism, technical mastery, and customer-first focus—easily making this the best service experience I've had in years. Andres's…

Fan installationElectrical outlet & switch installation
Jim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great technician

Paid $400–600Reasonable priceFan installationElectrical wiring installation
Justin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Terrapin has been great. After a surprise compliance issue, we had to relocate out service drop to a different part of the house. It was a complex project and I received 4 estimates from different companies, and ultimately decided on Terrapin. Their pricing was competitive and they're very professional over the…

Paid $2,000+Reasonable priceFan installationElectrical wiring installationElectrical panel replacement or upgrading
Rene7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

What an amazing company. Jacob installed our recessed lighting, and ceiling fan. Moved numerous outlets. They were on time and very professional. Five stars. We will definitely use Terrapin Electric again.

Customer photo from Rene's review
Electrical wiring installationFan installationElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic service. Everyone I’ve dealt with at Terrapin are very knowledgeable and very friendly. We’ve been very impressed with the service and work!

Electric car charger installationElectrical wiring installationElectrical fuse changing+ Responsiveness+ Punctuality+ Quality
Thanet2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and very professional. Highly recommended.

Fan installationLight fixture installation+ Responsiveness+ Punctuality+ Quality
Konstantin11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great experience with Garrett. Responsive, VERY reasonable price, patient, on time, neat and professional. Highly recommend! The job was tough - replace fan and lightning on a high ceiling (18 ft).

Fan installationLight fixture installation+ Responsiveness+ Punctuality+ Quality
Richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Fan installation+ Professionalism

Price

$432-12% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 74%Overpriced 5%Not sure 0%

Jobs customers hired them for

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