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Tesla Supercharger

Electric vehicle charging station · Cave City, KY · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%80+55.4Reliability 31%91+28Momentum penalty78−2.2Experts Score= 81Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 8 EV charger installersPosition by Experts Score among all companies we track in this category. · better than 71%
4.9 ★★★★★ 20 Google reviews · 23 photos
90%five-star reviews
4.63★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Tesla Supercharger at a glance

Reviewers highlight the convenient location at a Buc-ee’s, fast charging speeds, and built-in CCS adapters for non-Tesla vehicles. The station is noted for its ease of access and available amenities during charging sessions. A recurring criticism involves drivers blocking multiple chargers when lines form, which frustrates other users. Some reviewers also mention that cables can be short, requiring creative parking, and that specific instructions for retrieving adapters are not clearly posted on the equipment.

  • Google rating: 4.9 out of 5 from 20 reviews (90% five-star).
  • Reviews on this page: 20 Google reviews (14 with written comments, 10 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 8, 2026.
  • Service: EV Charger Installer serving Cave City, Kentucky.

Data from Google, last updated October 27, 2026.

Score profile vs other EV charger installers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and satisfaction; weakest: momentum.

Satisfaction80Reliability91Craft & service–Value–Momentum78Replies to reviews–Satisfaction: 80 (median 71)Reliability: 91 (median 78)Momentum: 78 (median 94)
Tesla SuperchargerEV Charger Installers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tesla Supercharger: 80/100 on this factor. Category median: 71.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tesla Supercharger: 91/100 on this factor. Category median: 78.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 89.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tesla Supercharger: 78/100 on this factor. Category median: 94.B
78
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 25.–
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Bar = this company · dark tick = category median.

Star ratings

20 Google reviews we collected

  • 5 stars1890%
  • 4 stars15%
  • 3 stars15%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 14 written reviews

  • Praise11100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response545%
  • Staff & attitude327%
  • Price & value218%
  • Honesty & trust19%

What customers talk about

We read 14 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The charger connected quickly and worked exactly as expected.”
  • “After that it was all seamless and it’s so nice to have a Buc-ee’s to spend my time while charging.”
  • “Cost $50.”
  • “Reliable, fast, and convenient.”

People customers mention

  • Buc 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

LoriLocal Guide · 199 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

7/30/26 on our way to GR via Mammoth Caves (from Clearwater) At least one broken charger. Love Buc-ees!

KYLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★

The store is nice and the location is easy to get to, but unfortunately Buc-ee’s doesn’t care about selfish drivers blocking multiple chargers when there’s a line. People like this should have their Supercharger access revoked.

Customer photo from KY's review
LaeeqLocal Guide · 648 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent charging experience. This Supercharger is located at a busy Buc-ee’s, but there were still several chargers available when I arrived. A couple of stalls were out of service, but they were accurately marked in the app, so there were no surprises. Charging speeds were impressive. I saw rates as high as 400…

Customer photo from Laeeq's reviewCustomer photo from Laeeq's review
NaomiLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Charged our Rivian R1S from 9:50-10:50pm on a Wednesday evening. We were the only car charging. Took exactly 1 hour to go from 33% to 100% (133 miles to 410 miles). Cost $50.08. We do not have a monthly non-Tesla membership. We felt it was super fast, easy to get in and out. Checked out Buc-ees while we waited. Excellent charger.

Customer photo from Naomi's review
NickLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

It gets the job done but nowhere does it tell you to hold the button down to get the CCS adapter. Thankfully a couple of techs were there working on stations and between the two of us we got one to come out of three stations. Works fine once you actually get the thing out. Albeit the cables are extremely short so…

Customer photo from Nick's review
BarryLocal Guide · 131 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The magic dock on 1D didn't release but I was able to use my own adapter without issue. Charging was fast and at Bucees so everything you need is right there.

Customer photo from Barry's review

Photos

Customer reviews

4.9 ★★★★★ 20 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Lori McKeeLocal Guide · 199 reviewsTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

7/30/26 on our way to GR via Mammoth Caves (from Clearwater) At least one broken charger. Love Buc-ees!

  • Status: Successful charge
  • Connector type: Tesla
  • Wait time: No wait
  • Finding the charger: Very easy
Brian ParkLocal Guide · 131 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

16 V4 Tesla superchargers ! ⚡️

  • Status: Successful charge
  • Connector type: Tesla
  • Wait time: No wait
  • Finding the charger: Very easy
KY ExplorerLocal Guide · 26 reviewsTotal number of Google reviews KY has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The store is nice and the location is easy to get to, but unfortunately Buc-ee’s doesn’t care about selfish drivers blocking multiple chargers when there’s a line. People like this should have their Supercharger access revoked.

  • Status: Successful charge
  • Connector type: Tesla
  • Wait time: Up to 10 mins
  • Finding the charger: Somewhat easy
Laeeq AhmedLocal Guide · 648 reviewsTotal number of Google reviews Laeeq has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent charging experience. This Supercharger is located at a busy Buc-ee’s, but there were still several chargers available when I arrived. A couple of stalls were out of service, but they were accurately marked in the app, so there were no surprises. Charging speeds were impressive. I saw rates as high as 400 mi/hr and it stayed around 350 mi/hr for most of the session. The charger connected quickly and worked exactly as expected. No complaints at all. Reliable, fast, and convenient. I would stop here again without hesitation.

  • Status: Successful charge
  • Connector type: Tesla
  • Wait time: No wait
  • Finding the charger: Very easy
Naomi EstellaLocal Guide · 44 reviewsTotal number of Google reviews Naomi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Charged our Rivian R1S from 9:50-10:50pm on a Wednesday evening. We were the only car charging. Took exactly 1 hour to go from 33% to 100% (133 miles to 410 miles). Cost $50.08. We do not have a monthly non-Tesla membership. We felt it was super fast, easy to get in and out. Checked out Buc-ees while we waited. Excellent charger.

  • Status: Successful charge
  • Connector type: Tesla
  • Wait time: No wait
  • Finding the charger: Very easy
NickLocal Guide · 27 reviewsTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It gets the job done but nowhere does it tell you to hold the button down to get the CCS adapter. Thankfully a couple of techs were there working on stations and between the two of us we got one to come out of three stations. Works fine once you actually get the thing out. Albeit the cables are extremely short so you might need to creatively park to get it to reach. Price per kwh is higher than I'd like but are lower than non-tesla chargers. Go figure.

  • Status: Successful charge
  • Connector type: CCS
Barry ReedLocal Guide · 131 reviewsTotal number of Google reviews Barry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The magic dock on 1D didn't release but I was able to use my own adapter without issue. Charging was fast and at Bucees so everything you need is right there.

  • Status: Successful charge
  • Connector type: Tesla
  • Wait time: No wait
  • Finding the charger: Very easy
Aaron Boyer8 reviewsTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great place to stop and charge. Cables are plenty long to charge non-teslas. Ford Lightning charged great. I use it often when going to Bowling Green, KY. Extremely convenient on/off the interstate.

  • Status: Successful charge
  • Connector type: Tesla
  • Wait time: No wait
  • Finding the charger: Very easy
DewyStudios1 reviewTotal number of Google reviews DewyStudios has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Charged my Hyundai using the CCS adapter that is available on the Tesla charger. Hold the button on the charger for a couple seconds and listen for the click so you know the adaptor is on before pulling the charger out of the holder. I also had to create an account to use the charger. After that it was all seamless and it’s so nice to have a Buc-ee’s to spend my time while charging. I appreciate the well lit parking lot and people walking around, especially when I’m there by myself and at night. Not all charging stations are like that, and as a woman I appreciate feeling safe while charging my car.

  • Status: Successful charge
  • Connector type: CCS
  • Wait time: No wait
  • Finding the charger: Very easy
Erich HarshbargerLocal Guide · 16 reviewsTotal number of Google reviews Erich has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

16 SC’s. Fast 250 KW. At Bucee’s so nice restrooms.

  • Status: Successful charge

Tesla Supercharger on Google Maps →

Business details

  • Address: Smiths Grove- Scottsville Rd #4001, Smiths Grove, KY 42171
  • Website: tesla.com
  • Service area: Cave City, KY