Analyzing 6,634,1386.6M ReviewsFor 18,56018.6K Experts
Google reviewers rate Texan's Auto Repair & Collision 4.9 out of 5 stars based on 481 reviews, with the owner responding to 91% of feedback. Customers frequently highlight prompt service, fair pricing, and clear communication regarding repairs ranging from collision work to mechanical fixes. However, some low-star reviews criticize staff rudeness, unexpected price increases after initial estimates, and instances of poor follow-up or vehicle neglect.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bar = this company · dark tick = category median.
481 Google reviews we collected
Phrases our text analysis found in 416 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 416 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team was really helpful and understanding to situation.”
“Great service, I was able to get my vehicle repaired same day.”
“JUST WORST EXPERIENCE!”
“fair pricing, excellent customer service , Keep up a good work guys.”
“Guys are great, they're fantastic, they do and say what they're going to do and don't over charge.”
“From the body work to the mechanical repairs, they got everything handled quickly and professionally.”
“I highly recommend this shop to anyone who needs body work or mechanical repairs in Houston!”
“Real person real feedback I will not be back.”
“It’s honestly refreshing to deal with people who know their work and also know how to make customers feel comfortable.”
“…because they took 3 weeks 😂 And y would I get new van because some liar is judging it ok it's rusty DO UR JOB my engine is in n good condition sooo?…”
“Great communications, Definitely a company that is great to work with.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Texan's Auto Repair & collision- Clear Lake for 8 kinds of job. Pick one to see what they paid and said.
Guy behind the counter who has glasses white male is completely rude and doesn't know how to talk to there customers he treats u like your dumb and with a attitude if you don't like your job don't take it out on othersnever will go back there again
THIS IS TRULY A 5 STAR SERVICE CENTER! I Was about to buy a new truck. Thank God I didn’t! This was my first time using their services. I was referred by a friend who raved about them! Ahmed was Outstanding, from beginning to end of services! My engine went out in my 2012 Ram 1500. Within One week I had the…
Great service, I was able to get my vehicle repaired same day. Great customer service.
my 328 i has faulty starter . ameed and crew replaced starter. fair pricing, excellent customer service , Keep up a good work guys.
Made a visit today and had the very best customer service experience. They even noticed a screw in my tire, an incidental finding but they took care of it for me on the spot. 100% recommend this business.
The team was really helpful and understanding to situation. I call and they had a tow within minutes. I feel comfortable with taking all my vehicles there. Not to many auto companies have such good customers service.
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 41 | — |
| Auto engine diagnostic | 27 | — |
| Body & Trim | 23 | — |
| Brakes | 21 | — |
| Steering & suspension repair | 18 | — |
| Electrical | 18 | — |
| Painting | 18 | — |
| Tires | 16 | — |
4.9 ★★★★★ 481 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Guy behind the counter who has glasses white male is completely rude and doesn't know how to talk to there customers he treats u like your dumb and with a attitude if you don't like your job don't take it out on othersnever will go back there again
THIS IS TRULY A 5 STAR SERVICE CENTER! I Was about to buy a new truck. Thank God I didn’t! This was my first time using their services. I was referred by a friend who raved about them! Ahmed was Outstanding, from beginning to end of services! My engine went out in my 2012 Ram 1500. Within One week I had the Engine replaced, new Radiator, Transmission fluid flush, tires rotated and balanced, 16 new spark plugs, new Thermostat and my vehicle was washed, clean as a whistle! SERVICE cost was EXTREMELY FAIR! They do Above And Beyond what they say they’re gonna do! THIS TRUCK NOW RUNS LIKE A BRAND NEW VEHICLE! This was my first time using Texan and it definitely won’t be my last! Good Old-fashioned, genuinely honest service!!
Thank you so much for taking the time to share this wonderful review, Andrew! We're thrilled to hear that Ahmed and our team exceeded your expectations and that your Ram is running like new. We truly appreciate you choosing Texans Auto Repair & Collision and look forward to serving you again in the future. Thanks for the referral!
Great service, I was able to get my vehicle repaired same day. Great customer service.
Thank you so much for taking the time to leave us a positive review, Prince! We're thrilled that we could get your vehicle repaired the same day and that our team provided you with great service. We look forward to serving you again in the future!
So far so good so far so good!
Thank you so much for the positive feedback, Gary! We appreciate your business and look forward to continuing to serve you. Please don't hesitate to reach out if you need anything in the future!
Motaz did a great job fixing the fender and headlights of my accord
Thank you so much for taking the time to leave us a positive review, Karina! We're glad to hear that Motaz was able to get your Accord's fender and headlights back in great shape. We appreciate your business and look forward to seeing you again!
my 328 i has faulty starter . ameed and crew replaced starter. fair pricing, excellent customer service , Keep up a good work guys.
Thank you so much for the positive feedback, Gione! We're glad Ameed and the crew were able to help get your 328i back in working order. We appreciate your business and kind words about our service and pricing. We look forward to seeing you again!
Made a visit today and had the very best customer service experience. They even noticed a screw in my tire, an incidental finding but they took care of it for me on the spot. 100% recommend this business.
Thank you so much for taking the time to leave this wonderful review, Sylvia! We're thrilled to hear that you had such a positive experience with our team. We appreciate your kind words and are glad we could help with your tire as well. We look forward to serving you again in the future!
The team was really helpful and understanding to situation. I call and they had a tow within minutes. I feel comfortable with taking all my vehicles there. Not to many auto companies have such good customers service.
Thank you so much for taking the time to leave us this wonderful review, David! We're thrilled to hear that our team was able to assist you quickly and that you felt well taken care of. We truly appreciate your trust and look forward to serving all your vehicle needs in the future. Thank you for choosing Texans Auto Repair & Collision!
Prompt service. Good communication. Price seemed reasonable.
Thank you so much for taking the time to leave us a positive review, Brian! We're glad we could provide prompt service and clear communication while keeping our pricing fair. We appreciate your business and look forward to seeing you again.
Absolutely amazing experience! These guys are hands down some of the fastest in Houston. From the body work to the mechanical repairs, they got everything handled quickly and professionally. What really stood out to me was the communication. I was updated throughout the whole process, and they were incredibly funny, friendly, and charming. It’s honestly refreshing to deal with people who know their work and also know how to make customers feel comfortable. Great service, great communication, and great people. I highly recommend this shop to anyone who needs body work or mechanical repairs in Houston! 🚗🔧👏
Thank you so much, Haley! We truly appreciate you taking the time to share your kind words. It's wonderful to hear that our team made your experience smooth and enjoyable from start to finish. We're committed to delivering quality work with excellent communication, and we're thrilled that resonated with you. We look forward to seeing you again and thank you for the recommendation!
Texan's Auto Repair & collision- Clear Lake on Google Maps →
Analyzing 6,634,1386.6M ReviewsFor 18,56018.6K Experts
