Analyzing 6,631,0606.6M ReviewsFor 18,52118.5K Experts

Experts Reviews · Company report
Texas Collision Centers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Texas Collision Centers

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 73 auto body shops · 4.9★ from 1,579 Google reviews

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Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Texas Collision Centers is better than 91% of auto body shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Texas Collision Centers is better than 89% of auto body shops.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Texas Collision Centers is better than —% of auto body shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Texas Collision Centers is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Texas Collision Centers is better than 100% of auto body shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Texas Collision Centers is better than 100% of auto body shops.A
100

Reviews for your job

Customers hired Texas Collision Centers for 8 kinds of job.

Texas Collision Centers for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Auto engine diagnostic”

Dr.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

You ever hear of a body shop that gets your vehicle repair done earlier than expected!? Well I have…Texas Collision Centers - Love Field!! From the moment I walked in & the two lovely ladies at the front desk greeted me (& got me a ride home), to my top-notch, one-of-a-kind Service Advisor, Clint, I could not be…

Great priceTiresSteering & suspension repairPainting
GaryLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My car was hit by another party and I took my vehicle to Texas Collision repair and the paint, parts and communication were great! I could text my service advisor and he responded in a timely manner. I cannot tell there was any damage to my vehicle post accident.

Reasonable priceSteering & suspension repairPaintingAuto engine diagnostic
THERESA4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Timely repair, clear and transparent, quality work. Would recommend.

Not sureTiresSteering & suspension repairAuto engine diagnostic
Elisabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jay was amazing and assisted with the repairs on my Range Rover. His communication and professionalism was outstanding. That made the process so much smoother and easier. I will never go anywhere else after the amazing experience. He truly went above and beyond.

Great priceSteering & suspension repairPaintingElectrical
Kirt6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cody is very professional and great customer service

Body & TrimAuto engine diagnosticPainting
Bert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very impressed with Texas collision,daily updates, customer service was outstanding, amazing repair, Marium was an amazing agent and everything was seamless, highly recommended

Auto engine diagnostic
Hope4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My car was stolen and was left with some damage and a broken window. I had my car fixed here and I cannot say enough good things about this place! Michael was my service advisor while my car was being fixed and he was super helpful and knowledgeable. Kept me updated on all the repairs happening to my car and was…

Body & TrimAuto engine diagnosticPainting
Adriana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service ans communication, they are also very quick…

BatteryBody & TrimElectrical
Damon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great customer service.

Auto engine diagnosticOil changeTransmission
Da4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

My vehicle was impacted by accident and I was referred to bring it to them to work on it. Really appreciate it the work that was done , the car came out great and I thanks to Jay who was overseeing the vehicle while it’s been repaired etc. great thanks. Great place for your repair. ~ DãGreãt

Body & TrimAuto engine diagnosticPainting
CelestinLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Rating only, no written review.

Auto engine diagnosticPaintingWelding
Angel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceTiresSteering & suspension repairPainting
Diana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Body & TrimAuto engine diagnosticPainting

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 46%Overpriced 0%Not sure 16%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim374—
Painting306—
Steering & suspension repair49—
Tires38—
Electrical20—
Auto engine diagnostic13—
Welding9—
Battery4—

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