How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORETexas Collision Centers
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 73 auto body shops · 4.9★ from 1,579 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Texas Collision Centers for 8 kinds of job.
Texas Collision Centers for body & trim
Clear ✕All 374 Google reviews tagged “Body & Trim” · showing 60
Everything went great and the employees are great and really eager to help you get your issues resolved.
The team at Texas Collision Centers was fantastic. They were efficient and careful is repairing my car, which had experienced significant damage in the rear. I was kept informed of progress the entire time and the end product was perfect. I will go back!
Great shop Fast n simple Great as new
Jay and his team did great work on my vehicle. I appreciated the friendly service and updates through the repair process.
They were so wonderful! I appreciated their consistent updates about my vehicle and they made it such a seamless experience!
Repaired my Sierra to excellent condition. When I overpaid slightly to pick it up, and insurance dispersed the full amount - Texas Collision Centers refunded the slight overage immediately to my card, where I didn’t even have to call them. This group is trustworthy. They also coordinated the return of my rental. Would use this group again.
Honestly one of the best auto repair experiences I’ve ever had. Everything with Texas Collision Centers was super easy from start to finish, and they even had my car finished a couple days ahead of schedule. The whole process was smooth, straightforward, and way less stressful than I expected after dealing with an…
I can’t recommend them enough. I took my car in for my estimate and the parts were there in 4 days. Fortunately I was able to still drive it until the parts came in. I was quoted 4-5 business days but my car was ready in 2 days. It looks brand new! Claim process through GEICO was seamless and the customer service was exceptional!
Excellent work. Not a sign of the prior damage.
Amazing customer service! Hunter was awesome!
Everyone was very polite. Jay was the young man that helped me. Very professional and the communication was excellent!
Update: I was never contacted by anyone again as mentioned below. This was my third time using Texas Collision Centers at Love Field. My first two experiences were terrific, which is why I chose to return. Unfortunately, this experience was extremely frustrating, and the lack of communication and professionalism…
You ever hear of a body shop that gets your vehicle repair done earlier than expected!? Well I have…Texas Collision Centers - Love Field!! From the moment I walked in & the two lovely ladies at the front desk greeted me (& got me a ride home), to my top-notch, one-of-a-kind Service Advisor, Clint, I could not be…
Mike and the team were fantastic from start to finish. Great customer service, very thorough explanation and walkthrough of the process, kept in communication with me to provide updates. Repairs were done professionally and quickly. Would take my Tesla back in a heartbeat.
Shea was great. Truly, the best customer rep I’ve ever had at any body shop/collision repair business (including the big name dealership shops). He was friendly, professional and responsive. Kept me up to date with frequent status reports. I am a very satisfied customer.
Texas Collision gives frequent updates on the repairs. The staff is very cordial and willing to answer any questions. The repairs met expectations and then some. I would definitely recommend this collision center to anybody in need of repairs.
Great Experience! Clear communication, smooth process, definitely would recommend.
Customer service at its finest. Clint Oliver answered all my questions in a timely manner. I would recommend this Shop to everyone.
Fantastic experience. Great communication, repair was completed quickly and I left feeling extremely satisfied with the repairs. Best experience I’ve had with a repair shop.
My car was hit by another party and I took my vehicle to Texas Collision repair and the paint, parts and communication were great! I could text my service advisor and he responded in a timely manner. I cannot tell there was any damage to my vehicle post accident.
Very professional service, they communicated a bunch and even sent an uber to pick me up to get my car when the work was done!.
I had a very pleasant experience with the collision center after my car accident. From the initial inspection to the completion of the repairs, the entire process was smooth, professional, and well organized. Clint was my main point of contact, and he was very helpful, responsive, and kept me informed throughout…
I want to personally recognize Yeraldy for the exceptional service she provided throughout my repair experience at Texas Collision. Dealing with vehicle damage, insurance claims, and repairs can be incredibly stressful, but Yeraldy made the entire process feel much more manageable. She was professional, patient,…
Yeraldy made the process super easy and kept in contact with me with updates. Great service
This was the smoothest and easiest process I’ve ever experienced with car repairs. The communication is unmatched and the quality is great. This is the second time we have been customers here and I don’t want to go anywhere else! Thank you Jay and the team at TCC!
Knowledgeable service providers. Five star service
Great customer service, Jay absolutely knocked it out of the park with the communication and getting the parts needed for my repairs. Lalo was very fast and efficient with replacing what was damaged. Thanks again Jay and Lalo for your time on getting me taken care of.
Wonderful experience from start to finish! Thank you
⭐⭐⭐⭐⭐ Well...my Tesla and my garage had a disagreement. 😂 Thankfully, Texas Collision Centers – Love Field stepped in and made my beautiful car beautiful again. As a Tesla owner, I was especially nervous because the repair involved the exterior—including the infamous rear light bar, which anyone familiar with…
We unfortunately had an accident, and our insurance company, USAA, recommended Texas Collision Centers. From start to finish, the experience exceeded every expectation. Hunter took outstanding care of us throughout the entire process. His communication was excellent, keeping us informed every step of the way, and he…
Super efficient and friendly-professional every step of the way. Sadly this was my 2nd visit in a year. Both occasions were a breeze!
good work and fast turn around :)
From the estimate, to the responsiveness, to the repairs— this service was done quickly and professionally! My car looks brand new.
I’m happy with the repairs on my Altima. The customer service was great, and everyone was friendly and helpful throughout the process. Thanks
Jay at Texas Collision Center by Love Field in Dallas, TX did a great job on the repairs. Easy process and very nice. The entire handling was personable yet professional. If I need work done again, I would go back to them without giving it a second thought.
Excellent customer service and my repair was perfect. Very pleased with my overall experience here. My only comment is PLEASE stop using the heavy febreze type air fresheners. It was overwhelming and I couldn’t even enjoy the waiting area in the front of the store. Very annoying for people with allergies or asthma.
Very professional, great communication on status and next steps by way of text, very happy with the end result. Will come again
Quick. Easy. In and out. Turned around quicker than expected.
No one wants to have body work done on their vehicle. But if you have to, this is the place to go. Superb facilities, staff, communication, support and quality work. Highly recommend. Kudos to Hunter
This place is fantastic! It’s never fun to have to get your car fixed, but everyone is so helpful and friendly. I’ve now had an accident repair as well as having them address some other issues later. Clint is amazing and offers some of the best customer service I’ve ever experienced. HIGHLY recommend if you need any…
Everyone was so friendly and ready to help. My car needed the back side replaced. It was ready early and the inside was cleaner than when I left it.
Hunter was amazing from start to finish! He kept me informed every step of the way and they were able to get me in and out in 2 days! They also charged my car before giving it back to me and that was very appreciated!! 😊😊
Jay was amazing and assisted with the repairs on my Range Rover. His communication and professionalism was outstanding. That made the process so much smoother and easier. I will never go anywhere else after the amazing experience. He truly went above and beyond.
Highly recommend Texas Collision Center! Yeraldy gave me exceptional service and continuous updates on my car as it was being repaired. The process was quick and she walked me through each step of the insurance process. Will definitely come her for all my car needs.
Becca was great about communicating the progress all along the way. Glad to have my truck back.
Jay did an exceptional job! Car was delivered on time as promised. Wonderful service. I will definitely use them again if needed.
Great service, great communication, nice facility - highly satisfied with my Tesla Model 3 repair of front bumper, fender and headlight. Highly recommend. One comment - I could not find dropbox to drop my keys overnight. I had a tesla so I could lock using my cellphone but it could be a problem for other cars.
Please don’t go for hail damage estimate and repair. I went two times and the professional was not showed up and other mechanics took the car the back. After few minutes they said done. I’m not professional but before I went there I had been took it other place and diagnosed and have all paperwork. I compared it…
TCC did an amazing job repairing body damage on my VW Atlas! They were fast, easy to work with, and the whole process was seamless. Appreciated that they even covered the cost of my Uber home from the shop. Thank you!
This is the best auto repair experience I’ve had. I crashed my Tesla Model Y and I honestly thought my car was totaled. My insurance directed me to bring my Tesla to Texas Collision Centers and they fixed it within a week. The Tesla looks brand new. This is now my go-to place. Hunter’s communication was amazing,…
Jay is very professional and transparent and got us taken care of. Our Tesla was repaired professionally with certified OEM parts. Amazing experience. Highly recommended.
Quick, complete, very satisfactory communication and process and results
Employees are very professional. Work was completed flawless and on time. I would definitely return
Excellent customer service and repair work. No complaints.
Great
Great at keeping us updated and the work was too notch. I can’t tell where the damage was! I’d recommend them to anyone but especially to those who have Teslas needing body work.
My car was involved in a hit and run. They got it in for repairs within a day and had it fixed in 2 days. Service was great and the turnaround time was excellent!
I had an excellent experience with Texas Collision Center in Dallas following repairs on my Tesla Model Y. The entire process was handled with a high level of professionalism from start to finish. Communication throughout was timely and transparent, and the quality of the work met all expectations. I especially…
Mariella went above and beyond, excellent service from start to finish. Highly recommend working with Mariella at Texas Collision Centers
I received my estimate in about 20 minutes after arriving (which in my experience a lot of shops take several days which was nice). They pre ordered the parts so I didn’t have to leave my car for too long and finished the repairs earlier than predicted! Best communication I could have received and Hunter…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 374 | — |
| Painting | 306 | — |
| Steering & suspension repair | 49 | — |
| Tires | 38 | — |
| Electrical | 20 | — |
| Auto engine diagnostic | 13 | — |
| Welding | 9 | — |
| Battery | 4 | — |
