Junk removal service · Houston, TX · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%55+3.9Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#148 of 190 junk removal servicesiPosition by Experts Score among all companies we track in this category. · better than 22%
5.0★★★★★579 Google reviews · 24 photos
99%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Texas Junkers, LLC Junk Removal five out of five stars based on 579 reviews, with the owner responding to 94% of feedback. Customers frequently cite punctuality, efficient service, reasonable pricing, and clear communication as key benefits of the junk removal process. While most experiences are positive, a small number of low-star reviews describe discrepancies between initial online quotes and final in-person costs, suggesting potential issues with pricing accuracy for specific items.
Google rating: 5.0 out of 5 from 579 reviews (99% five-star).
Reviews on this page: 579 Google reviews (496 with written comments, 26 with photos).
Owner responses: the business replied to 94% of reviews.
Most recent review: October 31, 2026.
Service: Junk Removal serving Houston, Texas.
Data from Google, last updated November 4, 2026.
Score profile vs other junk removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
This companyJunk Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Texas Junkers, LLC Junk Removal: 97/100 on this factor. Category median: 98.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Texas Junkers, LLC Junk Removal: 96/100 on this factor. Category median: 98.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Texas Junkers, LLC Junk Removal: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Texas Junkers, LLC Junk Removal: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Texas Junkers, LLC Junk Removal: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Texas Junkers, LLC Junk Removal: 55/100 on this factor. Category median: 86.C
55
Bar = this company · dark tick = category median.
Star ratings
579 Google reviews we collected
5.0of 5
5 stars57199%
4 stars41%
3 stars00%
2 stars00%
1 star41%
Praise vs complaints
Phrases our text analysis found in 496 written reviews
100%praise
Praise1,198100%
Complaints50%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2447%
Reasonable2651%
Overpriced00%
Not sure12%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response33428%
Staff & attitude26022%
Price & value18615%
Quality & results16814%
Would recommend16714%
Communication736%
Honesty & trust151%
What customers talk about
We read 496 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They showed up on time, and their price was reasonable.”
“So professional, nice, and easy to work with from start to finish.”
“Got quoted a great price to remove 3 heavy couches from my second floor living room.”
“I provided both dimensions and pictures of what I needed hauled away and was given a quote which I agreed to.”
“These people were very friendly and professional and got the job done quickly and efficiently.”
“I would use them again and I will definitely recommend them to everyone.”
“Really confused how this business has 5 stars but let me help them out for future customers.”
“Excellent communication and arrival updates were accurate.”
“Very reliable, very professional, and great pricing!”
People customers mention
David12 reviews
Tony11 reviews
Joe7 reviews
Rita6 reviews
Matthew5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Texas Junkers, LLC Junk Removal for 7 kinds of job. Pick one to see what they paid and said.
BBarbara6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
They were professional and competent. They showed up on time, and their price was reasonable. I highly recommend them!
S[email protected]2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Absolutely wonderful service! Did exactly as we asked, and were finished quickly. Were very friendly and efficient.
KKim8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
This was absolutely seamless from the start. Excellent communication and arrival updates were accurate. These people were very friendly and professional and got the job done quickly and efficiently. I’m so glad I chose Texas Junkers to help me out. I would use them again and I will definitely recommend them to…
LLaurie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Crew arrived on time and cleared out attic. We had time to open boxes to seee if contents were trash, donations or keepers. The crew took trash items to truck. Then started to clear shed in back, again bringing everything out for our review. Overall objectives met and crew was friendly and hard working.
RRobertLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Great service. Very quick and efficient. Great communication and showed up when they said they would. Definitely will use again
KKaethleenLocal Guide · 48 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Dont hesitate to give them a call!!! Got quoted a great price to remove 3 heavy couches from my second floor living room. Texas Junkers arrived on time, and asked if it was okay to use my balcony to remove the couches (something I hadnt thought of) and in less than 20 mins the 3 heavy couches were gone. I last…
They were professional and competent. They showed up on time, and their price was reasonable. I highly recommend them!
Response from the owner · 3 days ago
Thank you, Barbara, for taking the time to share your experience. We are glad our team was professional, on time, and offered fair pricing. Your recommendation means a lot to us. We look forward to helping you again in the future.
H
Heather Ayres11 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Thank you, Heather, for the five-star review. We’re glad our team was professional and efficient for you. We appreciate your feedback and look forward to serving you again.
S
[email protected] grooming2 reviewsiTotal number of Google reviews [email protected] has written across all businesses on Google Maps, not just this one.
Absolutely wonderful service! Did exactly as we asked, and were finished quickly. Were very friendly and efficient.
Response from the owner · a week ago
Thank you so much for the wonderful review, Sandra. We're thrilled our team did exactly as you asked and finished quickly. It means a lot to hear you found them friendly and efficient. We appreciate you choosing us and sharing your experience.
D
Dorothea Polydoros6 reviewsiTotal number of Google reviews Dorothea has written across all businesses on Google Maps, not just this one.
Great guys! Courteous and fast! Will definitely use them again!
Response from the owner · 2 weeks ago
Thank you so much, Dorothea — we appreciate your kind words. We are glad our team was courteous and fast for you. We look forward to helping you again soon.
B
Brandon Perez7 reviewsiTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
Jose and Matthew did an amazing job. Would definitely recommend their services
Response from the owner · 2 weeks ago
Thank you, Brandon, for the kind words and for recommending us. We are thrilled Jose and Matthew did an amazing job and will pass along your praise to them. We appreciate your support and look forward to helping you again in the future.
S
Steve Austin4 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
10/10! So professional, nice, and easy to work with from start to finish.
Response from the owner · 2 weeks ago
Thank you, Steve, for the fantastic 5-star review! We are thrilled to hear you found us professional, friendly, and easy to work with from start to finish. Your feedback means a lot to our team and helps us keep delivering great service. We appreciate your recommendation and look forward to working with you again.
K
Kim Simon8 reviewsiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
This was absolutely seamless from the start. Excellent communication and arrival updates were accurate. These people were very friendly and professional and got the job done quickly and efficiently. I’m so glad I chose Texas Junkers to help me out. I would use them again and I will definitely recommend them to everyone. Thank you for a great job done!!
Response from the owner · 2 weeks ago
Thank you so much for the wonderful review, Kim. We are thrilled the process was seamless and that our communication and team met your expectations. We appreciate you choosing Texas Junkers and for recommending us, and we look forward to helping you again in the future.
I
Isabelle Fort6 reviewsiTotal number of Google reviews Isabelle has written across all businesses on Google Maps, not just this one.
Thanks so much for your kind review! Our team members are truly the best in the business, and we are happy to hear that they were able to offer you such a seamless experience.
L
Laurie Kaufman5 reviewsiTotal number of Google reviews Laurie has written across all businesses on Google Maps, not just this one.
Crew arrived on time and cleared out attic. We had time to open boxes to seee if contents were trash, donations or keepers. The crew took trash items to truck. Then started to clear shed in back, again bringing everything out for our review. Overall objectives met and crew was friendly and hard working.
Response from the owner · 2 weeks ago
Thanks so much for the awesome review! Our team loved helping out and really appreciates your kind words. Please let us know if you ever need our assistance again!
R
Ro Barron7 reviewsiTotal number of Google reviews Ro has written across all businesses on Google Maps, not just this one.
