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Texas Premier Realty - The Andrews Real Estate Team

Real estate agency · Sulphur Springs, TX · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 200 real estate agentsPosition by Experts Score among all companies we track in this category. · better than 93%
5.0 ★★★★★ 82 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
34%reviews answered by the owner
Sep 2026latest review

Texas Premier Realty - The Andrews Real Estate Team at a glance

Google reviewers rate this real estate agency five out of five based on eighty-two reviews. Clients frequently highlight the team's strong communication, punctuality, and professional market knowledge during home purchases and sales. Recurring themes include agents remaining available for questions, negotiating favorable deals, and guiding clients through the process with patience. No common criticisms appear in the provided five-star excerpts.

  • Google rating: 5.0 out of 5 from 82 reviews (100% five-star).
  • Reviews on this page: 82 Google reviews (74 with written comments, 2 with photos).
  • Owner responses: the business replied to 34% of reviews.
  • Most recent review: September 26, 2026.
  • Service: Real Estate Agent serving Sulphur Springs, Texas.

Data from Google, last updated October 26, 2026.

Score profile vs other real estate agents

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

Satisfaction100Reliability99Craft & service100Value100Momentum100Replies to reviews–Satisfaction: 100 (median 99)Reliability: 99 (median 98)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)
This companyReal Estate Agents median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Texas Premier Realty - The Andrews Real Estate Team: 100/100 on this factor. Category median: 99.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Texas Premier Realty - The Andrews Real Estate Team: 99/100 on this factor. Category median: 98.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Texas Premier Realty - The Andrews Real Estate Team: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Texas Premier Realty - The Andrews Real Estate Team: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Texas Premier Realty - The Andrews Real Estate Team: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 75.–
–

Bar = this company · dark tick = category median.

Star ratings

82 Google reviews we collected

  • 5 stars82100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 74 written reviews

  • Praise13298%
  • Complaints32%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3425%
  • Would recommend2418%
  • Speed & response2317%
  • Quality & results1914%
  • Communication1713%
  • Honesty & trust118%
  • Price & value75%

What customers talk about

We read 74 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Steve from Texas Premier Realty was amazing and so patient.”
  • “I truly appreciate their dedication and would highly recommend their services.”
  • “He always answered in a timely manner even when he didn't have all the answers and even gave us advice on what to do in certain situations.”
  • “Working with this real estate agent was an excellent experience.”
  • “Steve did a great job of selling my house for the asking price and was extremely easy to communicate with and very professional .”
  • “Steve & Brandie (& can't leave out Levi) were personable, honest, straightforward, full of knowledge, & a great blessing to us.”
  • “Their negotiation skills and market knowledge helped me secure a great deal.”

People customers mention

  • Steve 18 reviews
  • Steven 8 reviews
  • Brandie 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Tammy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Great communication, email updates each week. Advertised property on social media. Really stepped up to help us get our house sold! I highly recommend.

Jamie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Steve from Texas Premier Realty was amazing and so patient. He help us work through difficult decisions and realize a beautiful blessing that has brought peace of mind. Thank you so much for helping our family's future ❤️

kimberly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

WOW is an understatement. Steve & Brandie (& can't leave out Levi) were personable, honest, straightforward, full of knowledge, & a great blessing to us. They made positive things happen quickly. We told Steve a few things the day we met. "Do what you do." "Tell us what to do & when to do it." "Please help us to not…

AstaraLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Working with this real estate agent was an excellent experience. They were professional, patient, and always available whenever I had questions or needed guidance. They understood my requirements clearly and showed me properties that matched my expectations. Their negotiation skills and market knowledge helped me…

Hiram3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brandie and Steve both made my home by experience super smooth. I am glad when I looked up a realtor. They were one of the ones that showed up. They were very good with communication. I have no complaints and I am very happy with my recent purchase!

Maddison5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Steven was extremely helpful and understood that our previous realtor had no communication. He made a point to keep us updated and help through the whole process because we were new to the home buying business. He always answered in a timely manner even when he didn't have all the answers and even gave us advice on…

Photos

Customer reviews

5.0 ★★★★★ 82 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Tammy Mercado5 reviewsTotal number of Google reviews Tammy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great communication, email updates each week. Advertised property on social media. Really stepped up to help us get our house sold! I highly recommend.

  • Property types: Other
Clarissa Hogue-Dolinski3 reviewsTotal number of Google reviews Clarissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Can’t thank the team enough for sticking with us.

Jamie Ollive Osborn6 reviewsTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Steve from Texas Premier Realty was amazing and so patient. He help us work through difficult decisions and realize a beautiful blessing that has brought peace of mind. Thank you so much for helping our family's future ❤️

kimberly williams2 reviewsTotal number of Google reviews kimberly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

WOW is an understatement. Steve & Brandie (& can't leave out Levi) were personable, honest, straightforward, full of knowledge, & a great blessing to us. They made positive things happen quickly. We told Steve a few things the day we met. "Do what you do." "Tell us what to do & when to do it." "Please help us to not empty our savings." "Please make the decisions for us that you would make for your family." He did all of that & more while making us feel like a top priority. To say we were impressed with everything from start to finish would be selling it short. An experience that we expected to be loaded with stress was anything but stressful. This family, Steve in particular since he dealt with us the most, exceeded our already high expectations. We prayed for a God send, & we got just that. You cannot go wrong with this family representing you while finding a new home.

Response from the owner · 3 months ago

Thank you so much for your incredibly kind words. Reading your review truly means the world to our family. It was an absolute honor to earn your trust, and we're grateful you allowed us to be part of such an important chapter in your lives. From the very beginning, you told us to treat your home purchase as if we were making the decisions for our own family, and we took that responsibility to heart. Knowing that you felt cared for, protected, and prioritized is the greatest compliment we could ever receive. Thank you for recognizing Brandie and Levi as well. Most importantly, thank you for giving God the glory. We believe He opens the right doors at the right time, and we're thankful He allowed our paths to cross. Congratulations again on your new home!

Astara MinkLocal Guide · 4 reviewsTotal number of Google reviews Astara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Working with this real estate agent was an excellent experience. They were professional, patient, and always available whenever I had questions or needed guidance. They understood my requirements clearly and showed me properties that matched my expectations. Their negotiation skills and market knowledge helped me secure a great deal. The entire process, from viewing to closing, was well-managed and stress-free. I truly appreciate their dedication and would highly recommend their services.

Hiram Sanchez Alvarez3 reviewsTotal number of Google reviews Hiram has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brandie and Steve both made my home by experience super smooth. I am glad when I looked up a realtor. They were one of the ones that showed up. They were very good with communication. I have no complaints and I am very happy with my recent purchase!

Maddison Corley5 reviewsTotal number of Google reviews Maddison has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Steven was extremely helpful and understood that our previous realtor had no communication. He made a point to keep us updated and help through the whole process because we were new to the home buying business. He always answered in a timely manner even when he didn't have all the answers and even gave us advice on what to do in certain situations. He negotiated us a great deal that worked for us and we most definitely would use him again in the future.

Nick GlandonLocal Guide · 15 reviewsTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Steve was great every step of the way and was always available and willing to help us even through the difficult stages while buying our home. I highly recommend you give them a call and let them get you going. Thank you Steve!

Summer Kratzer10 reviewsTotal number of Google reviews Summer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The Andrew's team went above and beyond to guide us through a smooth sailing on our purchase of our forever home. They handled everything making it non stressful for us. It was a pleasure working with them. Thank you again to the Andrew's team

Jackie MitchellLocal Guide · 13 reviewsTotal number of Google reviews Jackie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Working with Steve Andrews and his real estate team was an absolute pleasure, and we couldn't be happier with our experience. From our very first meeting, Steve went above and beyond what we ever expected from a realtor. He didn't just see us as clients; he treated us with the care and respect of family. Steve's knowledge of the market is exceptional, but it's his dedication and personal touch that truly set him apart. He was always available to answer our questions, guide us through every step, and ensure we felt confident and comfortable with our decisions. The relationship doesn't stop at closing. Steve continues to be our go-to resource for all things real estate. His commitment to his clients is unwavering. If you are looking for a real estate professional who is knowledgeable, dedicated, and will genuinely look out for your best interests, we wholeheartedly recommend the Andrews Real Estate Team. He will be our first and only call for any real estate needs in the future.

Response from the owner · a year ago

🙏❤️ Wow — thank you so much, Shawn & Jackie! ❤️🙏 Working with you both has been an absolute honor and joy. From day one, your trust, positivity, and energy made this entire journey such a rewarding experience. 🙌 Clients like you are the reason I love what I do — turning dreams into reality while building lasting friendships along the way. 🏡✨ I’m beyond grateful for your kind words and even more excited to see you step into the next amazing chapter of your story. The best is still to come! 🚀 Thank you again for letting The Andrews Real Estate Team be a part of your journey — it truly means the world. 🙏❤️

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