Experts Reviews · Company report
Texas Tuff Hauling and Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Texas Tuff Hauling and Junk Removal

Forest Hill, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 91 property cleanup services · 5.0★ from 301 Google reviews

Report card

Percentile vs other property cleanup services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Texas Tuff Hauling and Junk Removal is better than 100% of property cleanup services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Texas Tuff Hauling and Junk Removal is better than 100% of property cleanup services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Texas Tuff Hauling and Junk Removal is better than 100% of property cleanup services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Texas Tuff Hauling and Junk Removal is better than 100% of property cleanup services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Texas Tuff Hauling and Junk Removal is better than 100% of property cleanup services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Texas Tuff Hauling and Junk Removal is better than —% of property cleanup services.–
—

Reviews for your job

Customers hired Texas Tuff Hauling and Junk Removal for 8 kinds of job.

Texas Tuff Hauling and Junk Removal for donated goods pickup

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Donated goods pickup”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 6

All 9 Google reviews tagged “Donated goods pickup”

RussellLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Top-notch customer service in quality, responsiveness, and friendliness. Top-notch service and work also! I rarely submit online reviews, but using Texas Tuff was such a wonderful experience that I could not resist bragging on them. Excellent company!

Donated goods pickupTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After putting in a request in their website I got a call within the minute. Nancy was professional and incredibly kind. Was able to arrive the next day and get started. Very clear with when they would arrive. They were super accommodating with what I needed and clear on pricing. A billion stars out of 10.

Appliance removal & disposalDonated goods pickupElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Neha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nancy was incredible to work with. She and her husband cleaned out my parent’s 4 bedroom house with 40 years of accumulation. They left the house tidy, with nothing left. She was kind, empathetic, responsive and efficient. What I love about her and her husband’s small business is that they truly care. She kept me…

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Brent9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can't say enough good things about the cleanup they did for me. They worked hard and cleaned-out an entire 3-bedroom house in a couple of days. They were very professional and great to interact with.

Appliance removal & disposalDonated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Professionalism
Douglas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Bill and Nancy were great! Courteous and professional! They were on time and made the clean out fast and easy. I'm happy to recommend them. High Fives all the way around!

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
KimLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Texas Tuff Hauling and Junk Removal helped me get my father moved out of his senior living apartment by taking all of the furniture that could be donated, trash and recyclables. From the first interaction to the last, Nancy and Bill were kind, courteous, professional and punctual. They were great communicating with…

Donated goods pickupElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
ShannonLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Billy & Nancy delivered on EVERY promise! They arrived to the site early, they were courteous and professional and their prices were fair😀 I could not have asked for a BETTER QUALITY SERVICE!! Billy and Nancy...You were Absolute ROCK STARS!!👩‍🎤👨‍🎤

Donated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Quality
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Appliance removal & disposalDonated goods pickupElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
SonyaLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Donated goods pickupJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 83%Reasonable 17%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with