Experts Reviews · Company report
Texas Tuff Hauling and Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Texas Tuff Hauling and Junk Removal

Forest Hill, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 91 property cleanup services · 5.0★ from 301 Google reviews

Report card

Percentile vs other property cleanup services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Texas Tuff Hauling and Junk Removal is better than 100% of property cleanup services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Texas Tuff Hauling and Junk Removal is better than 100% of property cleanup services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Texas Tuff Hauling and Junk Removal is better than 100% of property cleanup services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Texas Tuff Hauling and Junk Removal is better than 100% of property cleanup services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Texas Tuff Hauling and Junk Removal is better than 100% of property cleanup services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Texas Tuff Hauling and Junk Removal is better than —% of property cleanup services.–
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Reviews for your job

Customers hired Texas Tuff Hauling and Junk Removal for 8 kinds of job.

Texas Tuff Hauling and Junk Removal for furniture removal

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Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Furniture removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 21

All 38 Google reviews tagged “Furniture removal” · showing 20

LuluLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They removed my furniture as soon as possible. They are very understanding and helpful. Nancy also helped me afterwards with stuff I needed. Most companies just pick up and leave. I would highly recommend them. Kindness is free. They are professional and genuine people.

Furniture removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
RichardLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic service. They were polite, punctual, easy to communicate with, and very reasonably priced. Will definitely use again.

Furniture removalJunk removal
Ashley12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Billy and Nancy are so professional! I would definitely use their service again.

Furniture removal+ Responsiveness+ Punctuality+ Quality
Richard14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called and was met by the nicest lady who explained the whole process. I took some pics to show the area and they came down next morning and removed my couch for me. I had it under the carport and they went ahead and removed some board planks I didn’t need and cleaned up the leaves that had built up around the…

Furniture removalJunk removalYard debris removal+ Responsiveness+ Punctuality+ Professionalism
C1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thanks for your excellent help this morning!

Furniture removalJunk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
LatoyaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nancy and her hubby were pleasant and true professionals. They were priced reasonably and I will use them again!

Furniture removalMattress removal & disposal+ Responsiveness+ Professionalism
ShundaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am in the process of moving and needed to dispose of a mattress and old TV. During my search I came across Bill and Nancy. I am 100% delighted that I chose them. They were timely, professional, reasonably priced, and just a delight to meet. Use them and you will not be disappointed. I highly recommend. Thanks!

Furniture removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
KezzicLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This dynamic duo hauled out my old sofa, loveseat, and a ton of boxes leftover from my move!

Furniture removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After putting in a request in their website I got a call within the minute. Nancy was professional and incredibly kind. Was able to arrive the next day and get started. Very clear with when they would arrive. They were super accommodating with what I needed and clear on pricing. A billion stars out of 10.

Appliance removal & disposalDonated goods pickupElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Neha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nancy was incredible to work with. She and her husband cleaned out my parent’s 4 bedroom house with 40 years of accumulation. They left the house tidy, with nothing left. She was kind, empathetic, responsive and efficient. What I love about her and her husband’s small business is that they truly care. She kept me…

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Babbar8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick and communicative.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Brent9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can't say enough good things about the cleanup they did for me. They worked hard and cleaned-out an entire 3-bedroom house in a couple of days. They were very professional and great to interact with.

Appliance removal & disposalDonated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Professionalism
MLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Update: We have used their services 3 times. Today 01/21/23 I called on short notice for hazardous waste pick up and they came less than 2 hours after. We absolutely love them. Super friendly and more like family! If y’all have not called them yet you should. This husband and wife team are Amazing!! They came this…

Appliance removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A great experience starting with the interaction with Nancy when scheduling the pickup. She was very professional and customer service focused. They arrived on time( actually a bit early) which was great and she and Billy , who himself exhibited friendly professional went about completing the work in a timely…

Furniture removal+ Responsiveness+ Punctuality+ Quality
DianeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hello Everyone, Texas Tuff Hauling and Junk Removal was amazing. I called on 12-08-22 and 2 hours later my Garage was clean. I had several things left behind from a bathroom remodel, window replacement and just a garage full of old stuff. They performed a miracle. Very professional.

Construction debris removalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Elisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used their services and they are awesome. We highly recommend them.

Appliance removal & disposalFurniture removalJunk removal+ Punctuality+ Professionalism+ Value
Douglas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Bill and Nancy were great! Courteous and professional! They were on time and made the clean out fast and easy. I'm happy to recommend them. High Fives all the way around!

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Mom and pop business that cares. I'm so use to bad customer service they blew my mind with how good and reasonable they were. Call them before anyone else. You won't be sorry.

Furniture removal+ Responsiveness+ Punctuality+ Quality
Walter5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used them multiple times and is always a great experience.

Furniture removal+ Responsiveness+ Punctuality+ Quality
AUTUMN4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The wife and hubby team were very professional and friendly. Made the removal worth every penny and it was fair priced as well. If you are in the Arlington/ DFW area and looking for a local biz don’t go any further. So nice doing business with you!

Furniture removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 83%Reasonable 17%Overpriced 0%Not sure 0%

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