Experts Reviews · Company report
Texas Tuff Hauling and Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Texas Tuff Hauling and Junk Removal

Forest Hill, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 91 property cleanup services · 5.0★ from 301 Google reviews

Report card

Percentile vs other property cleanup services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Texas Tuff Hauling and Junk Removal is better than 100% of property cleanup services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Texas Tuff Hauling and Junk Removal is better than 100% of property cleanup services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Texas Tuff Hauling and Junk Removal is better than 100% of property cleanup services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Texas Tuff Hauling and Junk Removal is better than 100% of property cleanup services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Texas Tuff Hauling and Junk Removal is better than 100% of property cleanup services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Texas Tuff Hauling and Junk Removal is better than —% of property cleanup services.–
—

Reviews for your job

Customers hired Texas Tuff Hauling and Junk Removal for 8 kinds of job.

Texas Tuff Hauling and Junk Removal for mattress removal & disposal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Mattress removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4

All 20 Google reviews tagged “Mattress removal & disposal”

Jenn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Loved my experience with them. Very easy and friendly people !

Mattress removal & disposal+ Responsiveness+ Punctuality+ Professionalism
LuluLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They removed my furniture as soon as possible. They are very understanding and helpful. Nancy also helped me afterwards with stuff I needed. Most companies just pick up and leave. I would highly recommend them. Kindness is free. They are professional and genuine people.

Furniture removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Julia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nancy and her husband are very sweet and made the process smooth and simple. Thank you so much!

Mattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Shawn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tx Tuff Hauling was quick in responding to, scheduling, and removing some leftover fencing and branches from a storm. Highly recommend this small local business!

Junk removalMattress removal & disposalYard debris removal+ Responsiveness+ Punctuality+ Quality
LatoyaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nancy and her hubby were pleasant and true professionals. They were priced reasonably and I will use them again!

Furniture removalMattress removal & disposal+ Responsiveness+ Professionalism
Loice5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing

Mattress removal & disposal+ Responsiveness+ Punctuality+ Quality
ShundaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am in the process of moving and needed to dispose of a mattress and old TV. During my search I came across Bill and Nancy. I am 100% delighted that I chose them. They were timely, professional, reasonably priced, and just a delight to meet. Use them and you will not be disappointed. I highly recommend. Thanks!

Furniture removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After putting in a request in their website I got a call within the minute. Nancy was professional and incredibly kind. Was able to arrive the next day and get started. Very clear with when they would arrive. They were super accommodating with what I needed and clear on pricing. A billion stars out of 10.

Appliance removal & disposalDonated goods pickupElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Neha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nancy was incredible to work with. She and her husband cleaned out my parent’s 4 bedroom house with 40 years of accumulation. They left the house tidy, with nothing left. She was kind, empathetic, responsive and efficient. What I love about her and her husband’s small business is that they truly care. She kept me…

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Babbar8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick and communicative.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Byron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Billy and Nancy were incredible to work with the multiple times I contacted them to help remove mattresses and other junk from my house. They were very responsive via text and went above and beyond in helping me get rid of everything I needed gone. They even offered to make an additional trip to pickup a few things…

Construction debris removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Brent9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can't say enough good things about the cleanup they did for me. They worked hard and cleaned-out an entire 3-bedroom house in a couple of days. They were very professional and great to interact with.

Appliance removal & disposalDonated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Professionalism
MLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Update: We have used their services 3 times. Today 01/21/23 I called on short notice for hazardous waste pick up and they came less than 2 hours after. We absolutely love them. Super friendly and more like family! If y’all have not called them yet you should. This husband and wife team are Amazing!! They came this…

Appliance removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Elisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used their services and they are awesome. We highly recommend them.

Appliance removal & disposalFurniture removalJunk removal+ Punctuality+ Professionalism+ Value
AUTUMN4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The wife and hubby team were very professional and friendly. Made the removal worth every penny and it was fair priced as well. If you are in the Arlington/ DFW area and looking for a local biz don’t go any further. So nice doing business with you!

Furniture removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
KimLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Texas Tuff Hauling and Junk Removal helped me get my father moved out of his senior living apartment by taking all of the furniture that could be donated, trash and recyclables. From the first interaction to the last, Nancy and Bill were kind, courteous, professional and punctual. They were great communicating with…

Donated goods pickupElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Dakota1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They filled a whole trailer full in just 15 minutes! Very fast and easy to communicate and schedule! Definitely recommend for any small or large junk, furniture, or any removal you may need!

Appliance removal & disposalConstruction debris removalFurniture removal+ Responsiveness+ Punctuality+ Quality
Mark8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

From the first interaction with Bill and Nancy, I knew I would get the best service. They came out, assessed what I had to dispose of, and gave me a comparable price. Better than comparable, actually. I thought with the storms on 03/21, we might have to reschedule. They came out during the worst of the storm and…

Appliance removal & disposalFurniture removalJunk removal
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Appliance removal & disposalDonated goods pickupElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Cody8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Furniture removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 83%Reasonable 17%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with