Krus Patel3 reviewsTotal number of Google reviews Krus has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery very clean vehicles with welcoming drivers would highly recommend
Tham Taxi Cab Corp
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%86+54.6Reliability 28%85+24Replies to reviews 8%23+1.9Experts Score= 80Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 14 taxi servicesPosition by Experts Score among all companies we track in this category. · better than 54%
4.8 ★★★★★ 74 Google reviews · 7 photos
95%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
Oct 2026latest review
Tham Taxi Cab Corp at a glance
Google reviewers rate Tham Taxi Cab Corp 4.8 out of 5 based on 74 reviews, with the owner responding to 1% of them. Positive feedback frequently highlights punctual drivers, clean and comfortable vehicles, professional conduct, and fair pricing for airport and local trips. However, lower-rated reviews indicate a pattern of complaints regarding rude behavior from dispatch staff and difficulties with phone communication.
- Google rating: 4.8 out of 5 from 74 reviews (95% five-star).
- Reviews on this page: 74 Google reviews (64 with written comments, 1 with photos).
- Owner responses: the business replied to 1% of reviews.
- Most recent review: October 19, 2026.
- Service: Taxi Service serving Chicago, Illinois.
Data from Google, last updated October 25, 2026.
Score profile vs other taxi services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tham Taxi Cab Corp: 86/100 on this factor. Category median: 84.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tham Taxi Cab Corp: 85/100 on this factor. Category median: 85.A
85
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 92.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tham Taxi Cab Corp: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tham Taxi Cab Corp: 23/100 on this factor. Category median: 18.D
23
Bar = this company · dark tick = category median.
Star ratings
74 Google reviews we collected
- 5 stars7095%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star45%
Praise vs complaints
Phrases our text analysis found in 64 written reviews
- Praise11597%
- Complaints33%
Topic share
How often each topic comes up in the written reviews
- Would recommend2925%
- Quality & results2723%
- Staff & attitude2219%
- Speed & response2118%
- Honesty & trust1311%
- Price & value54%
- Communication11%
What customers talk about
We read 64 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very very clean vehicles with welcoming drivers would highly recommend”
“Great service and reliability, will definitely use them more going forward.”
“Vehicle is clean and the driver is very respectful and professional.”
“Drivers are very rude when call the company thought it was funny”
“Great service picked up on time, clean vehicle, and pleasant driving!”
“Booking was simple and the driver was very reliable.”
“Booking was easy, and the price was fair with no surprises.”
“Fast, reliable, and great communication!”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Tham Taxi Cab Corp for 1 kind of job. Pick one to see what they paid and said.
Recent reviews
Tony6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Siraj was great! Fast and punctual but safe. Would highly recommend for a great ride.
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Driver was on time, pleasant, and the ride was seamless. Would recommend and will look forward to riding with Tham Taxi again.
Jameel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
The best service out there!! Highly recommend to everyone and will continue to use them! Best service, on time, helped us out, had a great conversation and made our time there amazing!
Martin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Great service! Would highly recommend! Vehicle is clean and the driver is very respectful and professional.
Sergio1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Scheduled a taxi service for pickup at Midway Airport to Highland Park. Great ride and a large trunk for luggage space
Sanna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★
Service was great. The driver was very punctual, friendly and professional. Booking was simple and the driver was very reliable. Will definitely use again!
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Limousines | 2 | — |
Compare with
Photos
Customer reviews
4.8 ★★★★★ 74 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Mochi1 reviewTotal number of Google reviews Mochi has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat local taxi, very nice driver. Will use again.
Mozzy Soprano2 reviewsTotal number of Google reviews Mozzy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience, definitely recommend.
Tony Lam6 reviewsTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSiraj was great! Fast and punctual but safe. Would highly recommend for a great ride.
Tuan Nguyen6 reviewsTotal number of Google reviews Tuan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat people. Exceptional business. Highly, highly recommended.
Mohammed Abbed1 reviewTotal number of Google reviews Mohammed has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional, quick, and no bull!
Luoai Saleh6 reviewsTotal number of Google reviews Luoai has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service and reliability, will definitely use them more going forward.
Gennes Curescu5 reviewsTotal number of Google reviews Gennes has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat customer service and a delightful trip !
Hamza Ali4 reviewsTotal number of Google reviews Hamza has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service, would highly recommend.
Jasmin Useinovic6 reviewsTotal number of Google reviews Jasmin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat
Business details
- Address: 5535 N Sawyer Ave, Chicago, IL 60625
- Phone: (312) 719-4061
- Website: thamcabcorp.com
- Service area: Chicago, IL