Handyman/Handywoman/Handyperson · Boston, MA · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 38 handymeniPosition by Experts Score among all companies we track in this category. · better than 84%
5.0★★★★★193 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Thank You Handyman five stars based on 193 reviews, with the owner responding to 61 percent of them. Customers frequently cite punctuality, clear communication, and reasonable pricing for services including wood repair, painting, and furniture assembly. Many note that the handyman explains tasks thoroughly and leaves work areas clean. The sole one-star review mentions a lack of response to a phone call.
Google rating: 5.0 out of 5 from 193 reviews (98% five-star).
Reviews on this page: 193 Google reviews (171 with written comments, 9 with photos).
Owner responses: the business replied to 61% of reviews.
Most recent review: October 21, 2026.
Service: Handyman serving Boston, Massachusetts.
Data from Google, last updated October 25, 2026.
Score profile vs other handymen
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Thank You HandymanHandymen median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Thank You Handyman: 98/100 on this factor. Category median: 94.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Thank You Handyman: 98/100 on this factor. Category median: 97.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Thank You Handyman: 100/100 on this factor. Category median: 98.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Thank You Handyman: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Thank You Handyman: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Thank You Handyman: 100/100 on this factor. Category median: 100.A
100
Bar = this company · dark tick = category median.
Star ratings
193 Google reviews we collected
5.0of 5
5 stars19098%
4 stars21%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 171 written reviews
100%praise
Praise467100%
Complaints20%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price425%
Reasonable1275%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results8318%
Staff & attitude8217%
Would recommend8017%
Speed & response7917%
Price & value6313%
Communication5211%
Honesty & trust306%
What customers talk about
We read 171 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Bruce did a fantastic job with my closet doors in my den I highly recommend him can't wait to get him back for my next project thanks Bruce”
“Professional, precise, very knowledgeable, reasonably priced.”
“I would absolutely recommend him to anyone looking for high-quality work and professionalism.”
“He is also really good at explaining just what he is doing, also very timely and sticks to a schedule which is much appreciated!”
“Follow through on actually doing more than originally discussed and was very reasonable.”
“He also spent time explaining what the work entailed, showing me areas of possible additional rot in the surrounding wood.”
“It’s not always easy to find someone this reliable and meticulous.”
People customers mention
Bruce75 reviews
Dedham3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Thank You Handyman for 8 kinds of job. Pick one to see what they paid and said.
D2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Great guy and very happy with the outcome. Professional, precise, very knowledgeable, reasonably priced. Work area remained clean during and after job completion. A pleasure to work with. Highly recommend for any handyman jobs!
Nicole2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Bruce is very knowledgeable and thorough. He is also really good at explaining just what he is doing, also very timely and sticks to a schedule which is much appreciated! I would recommend him to anyone!
Great priceService not listed
JT2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Bruce was thorough, thoughtful, skilled, and kind. I will be seeking his help again - without a doubt!
Reasonable priceGeneral construction
Laurie3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Bruce fixed a portion of our garage and sanded/painted our porch. Both came out excellently and he was wonderful--respectful, on time, fairly priced. He even fixed something in the house just because I showed it to him! It's great to find someone who can do any kind of odd job as such good people are very hard to…
Reasonable priceGeneral constructionPainting
dave6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Bruce did a fantastic job with my closet doors in my den I highly recommend him can't wait to get him back for my next project thanks Bruce
Mike2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Bruce came to inspect the work of repairing and replacing rotted wood around a door and provide a quote. He also spent time explaining what the work entailed, showing me areas of possible additional rot in the surrounding wood. He was professional and the quote was detailed including a breakdown between materials…
Great guy and very happy with the outcome. Professional, precise, very knowledgeable, reasonably priced. Work area remained clean during and after job completion. A pleasure to work with. Highly recommend for any handyman jobs!
Price assessment: Reasonable price
Services: General construction, Home maintenance & repairs, General repairs
Response from the owner · 3 days ago
Hi Donna
Thank you for taking the time to write a review of my handyman services. Thank you for the opportunity to help you fix the small projects before you put the house on the market. All the best.
Nicole Hartlen2 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Bruce is very knowledgeable and thorough. He is also really good at explaining just what he is doing, also very timely and sticks to a schedule which is much appreciated! I would recommend him to anyone!
Price assessment: Great price
Services: Service not listed
Response from the owner · 5 days ago
Hi Nicole,
Thank you for taking the time to write a review of my services. I’m glad new garage door met your expectations. I look forward to working with you in the near future.
JT Gifford2 reviewsiTotal number of Google reviews JT has written across all businesses on Google Maps, not just this one.
Bruce was thorough, thoughtful, skilled, and kind. I will be seeking his help again - without a doubt!
Price assessment: Reasonable price
Services: General construction
Response from the owner · a month ago
Hi JT
Thank you for writing a review of my services. I look forward to working with you in the future. Thank you again for the opportunity to work at your home.
Laurie Baker3 reviewsiTotal number of Google reviews Laurie has written across all businesses on Google Maps, not just this one.
Bruce fixed a portion of our garage and sanded/painted our porch. Both came out excellently and he was wonderful--respectful, on time, fairly priced. He even fixed something in the house just because I showed it to him! It's great to find someone who can do any kind of odd job as such good people are very hard to find. Much appreciated, we will call him for future projects.
Price assessment: Reasonable price
Services: General construction, Painting
Response from the owner · a month ago
Hi Laurie,
Thank you for taking the time to write a review of my services. It was a pleasure to work with you and your husband in repairing the garage trim boards and staining the small deck. I look forward to working with you in the future.
dave aliano6 reviewsiTotal number of Google reviews dave has written across all businesses on Google Maps, not just this one.
Bruce did a fantastic job with my closet doors in my den I highly recommend him can't wait to get him back for my next project thanks Bruce
Response from the owner · 2 months ago
Hi Dave,
Thank you for taking the time to write a review of my services. It was great working with you and I’m glad you were happy with the new bifold doors.
Mike Cooper2 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Bruce came to inspect the work of repairing and replacing rotted wood around a door and provide a quote. He also spent time explaining what the work entailed, showing me areas of possible additional rot in the surrounding wood. He was professional and the quote was detailed including a breakdown between materials and labor. I’m happy to recommend Bruce to anyone.
Services: Exterior painting, General repairs
Response from the owner · 2 months ago
Hi Mike
It was a pleasure to work with you and your wife on repairing the detached threshold, replacing the rotted wood trim with PVC trim and painting the metal door. Thank you for writing a review of my handyman services.
Barry3 reviewsiTotal number of Google reviews Barry has written across all businesses on Google Maps, not just this one.
Bruce is very meticulous with his work and ensures customer satisfaction.
Price assessment: Reasonable price
Services: General repairs
Response from the owner · 3 months ago
Hi Barry,
Thank you for taking the time to write a review about my services. It’s always a pleasure to work with you and your wife with your home projects. Have a great summer.
Chip Sterling8 reviewsiTotal number of Google reviews Chip has written across all businesses on Google Maps, not just this one.
Bruce did an excellent job across the board. He showed up on time and went through my requests completely. He also made a few more suggestions as he went through the house, noticing my front door does not close as well as it should for example.
I had my list of items and he took the list and improved it by making lots of good suggestions. He had an eye on being pragmatic… cost vs value.
On time for estimate and on the day he came to do multiple jobs. Follow through on actually doing more than originally discussed and was very reasonable. Highly recommend. Extremely professional and does a great job explaining what he is doing and the pro’s and con’s.
Already started my list for my next call to Bruce. High integrity, good guy. And in case you think I am just a friend, I am not. Never met him before this job.
Price assessment: Reasonable price
Services: Home maintenance & repairs
Response from the owner · 3 months ago
Hi Chip
Thank you for taking the time to write a review about my business. It was a pleasure to work with you on all of your projects and I look forward to working with you in the future.
AP Sylvia2 reviewsiTotal number of Google reviews AP has written across all businesses on Google Maps, not just this one.
Bruce took care of two jobs at our house and was great to work with. He was very collaborative in discussing potential options and clearly explained what the work would entail. We were very happy with the outcome. Bruce is very knowledgable and took time to give me advice on other home maintenance matters. I'll definitely contact him again for future projects.
Response from the owner · 3 months ago
Hi AP,
Thank you so much for taking the time to write a review of my services. I look forward to working with you in the future.
Steven Lizardo2 reviewsiTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Bruce was responsive, thorough, and professional. He took the time to explain the work he was doing. I will definitely be reaching back out to him for any future projects.
Response from the owner · 5 months ago
Hi Steven,
Thank you for taking the time to write a review of my services. I greatly appreciate it. It was a pleasure to work with you and your wife. I look forward to working with you again.
