HVAC CONTRACTORS · PHOENIX, AZ
The AC Team Heating & Cooling LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%92+32.2Reliability 15%98+14.7Craft & service 20%55+11Value 10%93+9.3Momentum 8%72+5.8Track record 7%57+4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

The AC Team Heating & Cooling LLC

Better than 94% of HVAC contractors · #4 of 67

5.0★423 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

The AC Team Heating & Cooling LLC for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.80
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$441
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 59
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 80 Google reviews tagged “A/C system maintenance” · showing 20

★★★★★ Dave · Edited 3 days ago

The guys sent a heads up text when they were arriving. Which was good so we could go about our business until their designated arrival time. They were through and clean.

Paid $1–100Great priceHVAC system maintenanceA/C system maintenance
★★★★★ Shannon · Edited 2 weeks ago

Jerry arrived on time and quickly got to work looking into the issue with the A/C unit. I appreciated him explaining what actions he took and provided suggestions on how to help the unit run more efficiently. The quality of service I experienced from scheduling the appointment to servicing the unit was…

Paid $1–200Great priceA/C system maintenance
★★★★★ Rosa · Edited 2 weeks ago

Nick and his whole team are amazing, honest and very professional!

Great priceHVAC system maintenanceA/C system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Jeff · Edited 2 months ago

Reputable company with great service!

Paid $200–300Reasonable priceA/C system maintenance
★★★★★ David · Edited 2 months ago

Great installation and service team. Highly recommend the AC team. Warranty repair. Did a great job. Out the same day as the call.

Paid $1–200Great priceHVAC system maintenanceA/C system maintenanceA/C system repair
★★★★★ Danielle · Edited 2 months ago

Always reliable, professional, and quick to respond! I’ve used this AC company multiple times and they consistently provide great service. Highly recommended!

A/C system maintenance+ Responsiveness+ Quality+ Professionalism
★★★★★ Alex · Edited 3 months ago

Excellent and very professional service. Erin, Bill, Nick Mkae all have been phenomenal and i’ll make sure i use them for all my a/c needs.

Paid $1,000+Great priceA/C system maintenance
★★★★★ Sandra · Edited 3 months ago

Both air conditioners were replaced and we're blissfully happy with the new system. These guys are the best in the business.

Paid $2,000+Great priceA/C system maintenanceRepair HVAC
★★★★★ Annetta · Edited 3 months ago

The AC Team I couldn't be more pleased with the outstanding service provided by The AC Team and their expert tech Jerry. From the moment I contacted them, their team was responsive, courteous, and highly knowledgeable. They scheduled our HVAC maintenance promptly and arrived right on time, fully prepared and…

A/C system maintenance
★★★★★ Stuart · 4 months ago

First class outfit.

Paid $200–400Reasonable priceA/C system maintenance
★★★★★ Marcel · Edited 4 months ago

Had my AC on the house and garage. all looked great. standard summer time up.

Paid $1–200Reasonable priceA/C system maintenanceCleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Anne · 4 months ago

Happy to have found you.Makade was great. I will definitely call on AC Team again.

Great priceA/C system maintenance
★★★★★ Tony · 4 months ago

AC broke after hours. These guys came out and fixed it right away. The tech was professional and timely. They got us fixed and running again fast.

Reasonable priceA/C system maintenance
★★★★★ Jason · 4 months ago

Awesome on time and professional service.

Paid $1,000+Great priceHVAC system maintenanceA/C system maintenance
★★★★★ Cathie · Edited 4 months ago

The AC Team is fantastic. Quick to respond to our need, very knowledgeable and thorough in their work. I will call again, for sure!

Paid $1–100Great priceA/C system maintenance
★★★★★ Paul · 5 months ago

Very happy with the service for our ac check up. Will use them again. Terrific hvac expert that did the work.

Reasonable priceA/C system maintenance
★★★★★ Peggy · 5 months ago

Jerry let me know when he was on his way, and he was very polite. He even spent several minutes, giving my puppy lots of attention, and that really helped to settle her down. He explained everything that he was going to do and he seemed to be very thorough in going through all the steps. I have used this company in…

Paid $1–100Reasonable priceA/C system maintenance
★★★★★ Brian · Edited 5 months ago

Honest! Very thorough, professional and friendly.

A/C system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Ann · Edited 6 months ago

A wonderful experience every time with the AC team. Their office girl Katie is awesome. So helpful and efficient in helping.🤗

Paid $1–100Great priceA/C filter replacementA/C system repairRepair HVAC
★★★★★ Richard · Edited 6 months ago

ALWAYS, SO KIND AND COURTEOUS!! JERRY IS KNOWLEDGEABLE ABOUT EVERYTHING HE IS WORKING ON. EVERYONE AT YOUR COMPANY, ARE ALWAYS HELPFUL, AND KIND!!

Reasonable priceA/C system maintenance

Show more a/c system maintenance reviews (60 more) →

vs category

Blue = The, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (12 reviews)2024-Q2: 5.00★ (20 reviews)2024-Q3: 5.00★ (10 reviews)2024-Q4: 4.92★ (12 reviews)2025-Q1: 5.00★ (10 reviews)2025-Q2: 4.96★ (27 reviews)2025-Q3: 4.92★ (26 reviews)2025-Q4: 5.00★ (22 reviews)2026-Q1: 5.00★ (28 reviews)2026-Q2: 5.00★ (48 reviews)2026-Q3: 5.00★ (60 reviews)2026-Q4: 5.00★ (15 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$114-65% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 54%Reasonable 43%Overpriced 0%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%92+32.2Reliability 15%98+14.7Craft & service 20%55+11Value 10%93+9.3Momentum 8%72+5.8Track record 7%57+4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
92
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
98
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
55
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
93
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
72
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
57
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
41

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+98 / −0
Professionalism
+114 / −0
Responsiveness
+104 / −0
Punctuality
+105 / −0
Value
+94 / −0

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